Google Places Pending for Two Months
-
I have a client with three Google Places locations pending. Two of them have been pending for probably two months now, and the third we just verified this morning and instead of getting approved it has automatically gone into pending mode. Does anyone know of a contact form or direct line to Google to get this issue resolved? It's creating a rift between me and my clients, and unfortunately I don't know how to get Google's attention.
Thanks!
-
Actually I added it last week, but within a few days it showed up in rankings. I mean, low in rankings, but it showed up pretty quickly. So now I figure if I just claim and Verify this new listing that has already shown up in rankings, we'll get it down quicker and more efficiently.
-
Whoa, you got it approved this quickly? Was it an existing listing and you just edited it? I just tried editing the listing that shows up for my client's company (which currently has completely inaccurate information) and submitted new mailing address, phone number, website along with URLs with the contact information in the comments but still no luck getting it changed...
-
Finally, an email response from Google Places! I'll keep you updated on how it goes.
-
Yes, I did actually use the Edit Maps function from the Google Maps page and I ended up adding the location and business manually through a Google Maps User Edit...and it got approved that way.
-
I have found it quicker to play the "good citizen" role and simply suggest an edit to a page rather than going the "I am the business owner, this is my listing" route.
I filled out the edit form to change the phone number of our company with a link to the website so the Google rep could easily verify the new number and had it changed in about a week.
However, when it comes to getting entirely new Google Places listings, I have been in the same long, drawn out process.
-
I'm in the exact same boat. One of my clients somehow got their address and phone number on their Google Places listing changed to something completely inaccurate and it's been at least three months where the corrected listing is still pending. It's extremely frustrating since I don't have the answer and Google is no help whatsoever and the client has definitely noticed a decrease in phone calls as a result.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Not Indexing Pages (Wordpress)
Hello, recently I started noticing that google is not indexing our new pages or our new blog posts. We are simply getting a "Discovered - Currently Not Indexed" message on all new pages. When I click "Request Indexing" is takes a few days, but eventually it does get indexed and is on Google. This is very strange, as our website has been around since the late 90's and the quality of the new content is neither duplicate nor "low quality". We started noticing this happening around February. We also do not have many pages - maybe 500 maximum? I have looked at all the obvious answers (allowing for indexing, etc.), but just can't seem to pinpoint a reason why. Has anyone had this happen recently? It is getting very annoying having to manually go in and request indexing for every page and makes me think there may be some underlying issues with the website that should be fixed.
Technical SEO | | Hasanovic1 -
Not all images indexed in Google
Hi all, Recently, got an unusual issue with images in Google index. We have more than 1,500 images in our sitemap, but according to Search Console only 273 of those are indexed. If I check Google image search directly, I find more images in index, but still not all of them. For example this post has 28 images and only 17 are indexed in Google image. This is happening to other posts as well. Checked all possible reasons (missing alt, image as background, file size, fetch and render in Search Console), but none of these are relevant in our case. So, everything looks fine, but not all images are in index. Any ideas on this issue? Your feedback is much appreciated, thanks
Technical SEO | | flo_seo1 -
Google Update Frequency
Hi, I recently found a large number of duplicate pages on our site that we didn't know existed (our third-party review provider was creating a separate page for each product whether it was reviewed or not - the ones not reviewed are almost identical so they have been no indexed. Question - how long do you have to typically wait for Google to pick this up On our site? Is it a normal crawl or do we need to wait for the next Panda review (if there is such a thing)? Thanks much.
Technical SEO | | trophycentraltrophiesandawards0 -
Where does Google pull the date stamp?
We're a news media site with content that has been live for a few years. All of a sudden, Google is showing our content (even though no one has touched the file) with a date stamp of '3 days ago'. Even for content that is years old. I checked the date it was last cached, and it doesn't even match. The URLs were last cached on January 16, but the date stamp says '3 days ago.' From where does Google pull the date stamp? Any ideas?
Technical SEO | | Aggie0 -
How do I get out of google bomb?
Hi all, I have a website named bijouxroom.com; and I was in the 7th page for the search term takı in google; and 2nd page for online takı. Now, I see that in one day my results seem to be on the 13th and 10th page in google respectively. I made too much anchor text for takı and online takı. What shall I do to gain my positions back? Thanks in advance. Regards,
Technical SEO | | ozererim0 -
Server crashed - What should I do regarding Google SERP´s?
We have several travel websites in Uruguay since 2003. These sites have a very high PR and Trust. The server where all our sites are hosted has crashed and we have been for 2 days now trying to fix all this mess. We hope this problem will be fixed today. Please I really need to know what should I do regarding Google. I mean one of our sites has been ranking in top 1 positions for more than 150 keywords. Will we loose all that? What can we do about it? It´s the first time this has happened to our sites.
Technical SEO | | ceci27100 -
Google and QnA sites
My website has a QnA site - a bit like this one except it's not private to premium members. It is a page with a left colomn for category links and it has a list of recently asked questions, each question is a link to view the full question and answers etc. Does google know this is a QnA ? Or will it say - hey, there are far too many links on this page, tut tut. Is there anything I can do to help it understand what the page is.
Technical SEO | | borderbound0 -
.co what is it? Do I need it? Does Google hate it?
Do .com rank better then .co? I don't know much about .co so I'm just looking for some insight! Thanks in advance.
Technical SEO | | christinarule0