Hello, I want to cancel my subscription.
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Since I haven't used Moz for a while, is it possible to get a refund over this period I've allready automatically paid by credit card?
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Hi there!
Pixelbypixel is correct - email us at [email protected] and we can get this sorted out for you.
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Pssst! You may find it better to email [email protected] !
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Cancellation questions? Ask them here!
We handle cancellation concerns individually through our help team! Please reach out to them directly via email at [email protected]! We also have a help article that walks through exactly how you can cancel or make changes to your accounts: https://mza.seotoolninja.com/help/your-account/manage-subscriptions/cancel-moz-pro Thanks!
Product Support | | HayleyBowyer0 -
How to cancel the subscription
Dear MOZ team Good day! I was trying your website and i already used the free trial for a one day or tow only, but required a credit card and sure i signed up with mine. now i received an invoice by 149$! and i didn't subscribe, kindly refund the amount to my card looking forward to hear from you guys thank you, Asmaa.
Product Support | | Ibrahim_AlQurashi0 -
How to cancel payment?
My free trial will be over soon, and I want to cancel and do not use any more. How can cancel the account? I do not want you to deduct my money from my credit card. Thanks.
Product Support | | MOUYONGHONG0 -
How do i cancel the free trial?
I had to get the free trial to complete a course that i was doing, but i really dont have money to pay, and want to cancel it. How do i do that? I saw anothers questions about cancelling, they say "go to account and billing then click in cancel subscription" or anything like that, but dont have anything here! Take a look at my print about "account and billing" page: http://prntscr.com/h460m9 Please, help me.
Product Support | | udacity-tuisfr0 -
I have already canceled my subscription. How do I remove my credit card details from my profile to make sure that I ma not charged?
I have already canceled my subscription. How do I remove my credit card details from my profile to make sure that I ma not charged?
Product Support | | itsmesakshi0 -
Can i pause a a subscription?
I really love the features. I don't need the tool and the results permanently. I believe that if i could deactivate and reactivate an account, then i would be a happy customer. This way i am forced to cancel all and resetup all the time. Is there a way to "pause" an account? Best regards, Csaba
Product Support | | csabatoldi0