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7/20/2010 How can your company provide the best customer service possible while protecting your brand? Easy, by monitoring the Internet and not let any customer complaints go unanswered. When a customer is not happy with a company, they generally tell their friends about it. With the Internet, it has become a lot easier to spread the word to thousands of other people. Take Twitte...
5/10/2010 For years there was never a reliable way to know for sure what kind of ranking you had overall in Google for any particular keyword due to all the data centers. For a few years now, Google's webmaster tools would display ranking data for your top 100 keywords in the Top Search Queries area. However, ...
4/26/2010 Lets say you have a situation such as this one. A customer comes from a web site or search engine, leaves and then comes back from a different site or keyword search. How do you determine the original referral source? With a tool we have been using for the past several ...