New server update + wrong robots.txt = lost SERP rankings
-
Over the weekend, we updated our store to a new server. Before the switch, we had a robots.txt file on the new server that disallowed its contents from being indexed (we didn't want duplicate pages from both old and new servers).
When we finally made the switch, we somehow forgot to remove that robots.txt file, so the new pages weren't indexed. We quickly put our good robots.txt in place, and we submitted a request for a re-crawl of the site.
The problem is that many of our search rankings have changed. We were ranking #2 for some keywords, and now we're not showing up at all. Is there anything we can do? Google Webmaster Tools says that the next crawl could take up to weeks! Any suggestions will be much appreciated.
-
Dr. Pete,
I just ran across one of your webinars yesterday and you brought up some great ideas. Earned a few points in my book
Too often SEOs see changes in the rankings and react to counter-act the change. Most of the time these bounces are actually a GOOD sign. It means Google saw your changes and is adjusting to them. If your changes were positive you should see positive results. I have rarely found an issue where a user made a positive change and got a negative result from Google. Patience is a virtue.
-
Thanks everyone for the help! Fortunately we remedied the problem almost immediately, so it only took about a day to get our rankings back. I think the sitemap and fixed robots.txt were the most important factors.
-
I agree, let Google re-index first and then re evaluate the situation.
-
I hate to say it, but @inhouseninja is right - there's not a lot you can do, and over-reacting could be very dangerous. In other words - don't make a ton of changes just to offset this - Google will re-index.
A few minor cues that are safe:
(1) Re-submit your XML sitemap
(2) Build a few new links (authoritative ones, especially)
(3) Hit social media with your new URLs
All 3 are at least nudges to re-index. They aren't magic bullets, but you need to get Google's attention.
-
Remain calm. You should be just fine. It just takes time for Google to digest the new robots.txt. I would be concerned if things didn't change in 3-4 weeks. Adopt a rule to not freak out on Google until you've given the problem 14 days to resolve. Sometimes Google moves things around and this is natural.
If you want Google to crawl your site faster, build some links and do some social media. That will encourage Google to speed it up.
-
If this is all that happened the next crawl should fix it. Just sit tight and they should bounce up again in a week or so.
-
That does not sound fun at all.... So you just changed the server, complete copy?
My first question would be other than the server did anything else change? Copy or URL's
My second question would be is the other server still up and live to the internet?
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Wrong meta descriptions showing in the SERPS
We recently launched a new site on https, and I'm seeing a few errors in the SERPS with our meta descriptions as our pages are starting to get indexed. We have the correct meta data in our code but it's being output in Google differently. Example: http://imgur.com/ybqxmqg Is this just a glitch on Google's side or is there an obvious issue anyone sees that I'm missing? Thanks guys!
Intermediate & Advanced SEO | | Brian_Owens_10 -
Tags and Categories Ranking
Hello A few times I have come across tags and categories ranking for some relevant search terms. This seems strange as all category and tag pages would have 0 external links back to them - whereas pretty much every other page on the site would have external links. In most cases thy seem to rank along with the page, for example: for the search term "voiceover recording xxxxx" The voice over recording page will rank, followed by a similar tag page... If I make the tag links 'nofollow' would that help stop this? Cheers
Intermediate & Advanced SEO | | wearehappymedia0 -
Help! The website ranks fine but one of my web pages simply won't rank on Google!!!
One of our web pages will not rank on Google. The website as a whole ranks fine except just one section...We have tested and it looks fine...Google can crawl the page no problem. There are no spurious redirects in place. The content is fine. There is no duplicate page content issue. The page has a dozen product images (photos) but the load time of the page is absolutely fine. We have the submitted the page via webmaster and its fine. It gets listed but then a few hours later disappears!!! The site has not been penalised as we get good rankings with other pages. Can anyone help? Know about this problem?
Intermediate & Advanced SEO | | CayenneRed890 -
Wrong page getting ranked
Hi all, we have product category pages on our ecommerce web site and we also produce blog content (such as buyers guides, setup guides etc) to help with ranking and give our site some good quality, unique content. However we are sometimes finding that the buyers guide / blog content gets ranked by Google over our product category page. I'm hoping, if I give an example or two, some one smart out there may be able to point me in the right direction as to how we can avoid this and get the product category page ranked instead? You will see from my examples we are linking internally using the keywords from the buyers guides to the product category pages in order to show the most important page to Google for these keywords and are trying to structure the product category pages as well as possible to make it the most optimized page for the term. Example: Keyword "twin dvd player"... product category page: http://www.3wisemonkeys.co.uk/dvd/portable-dvd-player-car/twin-dvd-player/ ... blog page actually getting ranked for this keyword: http://www.3wisemonkeys.co.uk/advice-center/dual-screen-and-twin-dvd-player-explained/ Keyword "site radio".... product category page: http://www.3wisemonkeys.co.uk/audio/radio/site-radio/ .... blog buyer guide page actually getting ranked for keyword: http://www.3wisemonkeys.co.uk/advice-center/Site-radio-buying-guide/ Any help / pointers appreciated. Thanks.
Intermediate & Advanced SEO | | jasef0 -
Robots.txt
What would be a perfect robots.txt file my site is propdental.es Can i just place: User-agent: * Or should i write something more???
Intermediate & Advanced SEO | | maestrosonrisas0 -
Using 2 wildcards in the robots.txt file
I have a URL string which I don't want to be indexed. it includes the characters _Q1 ni the middle of the string. So in the robots.txt can I use 2 wildcards in the string to take out all of the URLs with that in it? So something like /_Q1. Will that pickup and block every URL with those characters in the string? Also, this is not directly of the root, but in a secondary directory, so .com/.../_Q1. So do I have to format the robots.txt as //_Q1* as it will be in the second folder or just using /_Q1 will pickup everything no matter what folder it is on? Thanks.
Intermediate & Advanced SEO | | seo1234560 -
Robots.txt is blocking Wordpress Pages from Googlebot?
I have a robots.txt file on my server, which I did not develop, it was done by the web designer at the company before me. Then there is a word press plugin that generates a robots.txt file. How Do I unblock all the wordpress pages from googlebot?
Intermediate & Advanced SEO | | ENSO0 -
Are there new updates in Google Panda? Please help review my website...
My site have significantly went down in google ranking today. Is there a recent update with regards to google panda? Also, please help me review my website for possible errors so I may apply the necessary changes for my site to recover. Here is my url: http://www.homeescapade.com Thanks and God Bless
Intermediate & Advanced SEO | | Trigun0