7 Days into My Account and Only Crawled 3 Pages - What's Happened?
-
Am I doing something wrong? So far only 3 pages of my site have been crawled - but my account has been live for 7 days. Would it tell me if it was having trouble crawling the rest of the site?
-
Gerard,
The first question that comes to mind is do you have https pages on the site? Moz crawlers do not crawl https, so if the site has a lot of these, it would be a problem.
If that is not the issue and you have had the campaign up for 7 days, you should let SEOmoz know. When we do campaigns, we get initial results really quickly (an hour or two generally) and the full crawl within 7 days. On the site it states up to 250 pages crawled immediately (within two hours) and up to 10,000 within 7 days.In the top right of this page is a button with Help. Click it and there are numerous ways to get assistance. SEOmoz is always very responsive and you will likely have an answer once someone is in the office. They are Pacific time so consider that.
Best,
-
Here are some reasons why just there may be trouble crawling a site. http://seomoz.zendesk.com/entries/409821-why-isn-t-my-site-being-crawled-you-only-crawled-one-page. My suggestion is to open up a help desk ticket (email [email protected]) and let them know which campaign you're having trouble with. They can go take a look at your site and see if there's something preventing Roger from crawling.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why my site not crawl?
hi all me allow rogerbot in robots.txt but rogerbot can't crawl my site my site: toska-co.ir
Moz Pro | | jahanidawodi0 -
Why does a word show as 'Google en-US Mobile Friendly' = FALSE when it also shows that it ranks 3 on mobile?
I pulled a recent report for all words I'm tracking locally and it states that a specific term ranks #4 on desktop and #3 on mobile. But in separate columns, specifically "Google en-US Mobile Friendly" that same terms shows as 'FALSE'. Any idea what this means? Thanks!
Moz Pro | | KristinaWitmer0 -
Crawl Diagnostics saids a page is linking but I can't find the link on the page.
Hi I have just got my first Crawl Diagnostics report and I have a questions. It saids that this page: http://goo.gl/8py9wj links to http://goo.gl/Uc7qKq which is a 404. I can't recognize the URL on the page which is a 404 and when searching in the code I can't find the %7Blink%7D in the URL which gives the problems. I hope you can help me to understand what triggers it 🙂
Moz Pro | | SebastianThode0 -
How to know exactly which page links to a 404 page on my website?
Hi Moz users, Sometimes I get 404 crawl errors using Moz Pro and when my website has a few dozen pages it is hard for me to find the original page that links to a 404 page. Is there a way to find this automatically using Moz or do I have to look for it manually? I just need to find the original link and delete it to fix my 404 issue. Please let me know thank you for you help. -Marc
Moz Pro | | marcandre0 -
How Can I View Last Week's Page Grading?
How can I see all my on-page grading reports for page grading optimization that decreased for the worse from last week - so as to know which pages to fix? My mozpro email report indicates only ten of them decreased from Grad B to C etc from last week. As I have just migrated to a new cms, I need to find and bring back to grade all effected pages. I can't find how to view historical page grades - just for last weeks. Any ideas anyone? Thanks!
Moz Pro | | emerald0 -
Moz's customer service. Is this normal?
A few days ago I noticed an issue with the on-page optimizer, when I couldn't find a solution, or even any mention of the problem in the forum I posted a ticket at the help desk.
Moz Pro | | Abidos
After ten hours I got a generic reply that didn't answer my ticket so I posted saying so.
After two days of not getting any reaction I looked through the forums again, this time searching for reactions about Moz's help desk. I found the post saying that sometimes the mail with a reply isn't received correctly so I went to the page of the ticket.
Here I saw that not only didn't I get an answer but my issue had been marked as solved, even though my last message clearly stated that it wasn't. This was three days ago. So my question is, is this how Moz usually treats it's clients? I'm new and my free trial is about to expire. At this point Moz should be impressing me with their great tools and services, convincing me it's worth my money. If I can barely get their attention now I don't expect it to change once I have payed them.0 -
Does Open Site Explorer violate Google's Terms of service?
According to Google's Webmaster Guidelines: "Don't use unauthorized computer programs to submit pages, check rankings, etc. Such programs consume computing resources and violate our Terms of Service." Does that mean Open Site Explorer is a violation of those Terms of Service, or is it authorized?
Moz Pro | | ericwagner0 -
How do I get my crawl report?
I received a message that my crawl report is complete with a link - went to the link however - when I click on the icon that has the report name and the complete check mark nothing happens looked around can't find the results. Need to bid on this job so it would be helpful to know where to get it. Thanks for all you do. Wickey
Moz Pro | | Wickey0