Open Site Explorer csv report pending since 2 days!
-
I have tried to download a csv report from Open Site Explorer. But it has been pending since 2 days. Why do these reports take so much time? When can I expect to get this report?
-
Thanks for the kind reply, Cyrus. And Herald. I will contact the SEOmoz team, because it has been 6 days since I requested the report. Other reports were created within a day while this report never seems to finish. Thanks again!
-
Hi John,
Most reports are complete within a few minutes, sometimes a few hours. Occasionally a report gets hung up and it can take days. The engineering team is constantly working to improve this process, but I understand these hangups can be extremely frustrating when they happen.
As Harald suggested, feel free to contact the SEOmoz Help Team ([email protected]) if you find yourself waiting an extra long time for a report. Often they can have an engineer look into the system and solve the problem.
-
Hi John, I want to tell you that downloading a csv report from open site explore takes time around few days(4-6).But i want to tell you that If you experience these problem after 1 week then just reports it to the moz its probably just a bug that they can get sorted.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why did Moz crawl our development site?
In our Moz Pro account we have one campaign set up to track our main domain. This week Moz threw up around 400 new crawl errors, 99% of which were meta noindex issues. What happened was that somehow Moz found the development/staging site and decided to crawl that. I have no idea how it was able to do this - the robots.txt is set to disallow all and there is password protection on the site. It looks like Moz ignored the robots.txt, but I still don't have any idea how it was able to do a crawl - it should have received a 401 Forbidden and not gone any further. How do I a) clean this up without going through and manually ignoring each issue, and b) stop this from happening again? Thanks!
Moz Pro | | MultiTimeMachine0 -
Why Do Different Tools Report 404s Differently?
Hi Mozers, How come Moz reports just six 404 errors, whereas Google Search Console reports 250 and Screaming Frog only reports a dozen? It seems to me that these results are all over the place. Shouldn't these reports be more consistent? I do understand that Search Console includes historical data and that URLs or issues need to be "marked as fixed" in order for them to go away, however, even if I do this, Google ends up reporting far more errors than anything else. Do 404s reported by Moz and Screaming Frog NOT include external links? It seems to me that this could be partially responsible for the issue. Also, is there a way to efficiently track the source of the 404s besides clicking on "Linked From" within Search Console 250 times? I was looking for something like this is Moz or SF but no luck. Any help is appreciated. Thanksabunch!
Moz Pro | | EricFish0 -
Error in Moz duplicate content reports
Hi - I've run the Moz campaign on a client's site. Moz is saying that there are duplicate content errors, and when I look at the errors it is showing that they are all to do with the non-www URLs having being duplicated in the www form of the URLs. However this is not the case - all the non-www URLs are all 301 redirected to the www URLs. Is this an error in the Moz tool? Has anybody experienced something similar?
Moz Pro | | rorynatkiel0 -
Link from Gizmodo disappeared from Open Site Explorer
Hi, I have been using OSE to check competitor links, DA, PA etc. And recently noticed that an author at Gizmodo was kind enough to link us to a blog post of his. This is great news as Gizmodo has a DA of 94 and a PA of 50 (Which is pretty big compared to our DA of 30 and PA of 42). The link to the post is here: http://gizmodo.com/5956401/everything-you-need-for-the-best-trick+or+treating-house-in-the-neighborhood And the link to our website is: http://www.electromarket.co.uk/lighting-effects/lighting-effects/strobe/ffa0144 It was showing on OSE for the past few days but now it has vanished and it is showing channel5 (TV Channel in the UK) as the highest DA linking to us, which is still pretty good. But I just want to know why the link has stopped displaying on OSE 😞 Any help or insight is appreciated! Tom
Moz Pro | | tomhall900 -
Usable to set up campaign because site cannot be
I don't understand this message. i never had problems with other sites and now I get problems with this message when trying to set a campaign twice for 2 different sites. I received the same message twice. What do I do? Help! We have detected that the root domain xxxxxxxxxxxxxxxxxxxx does not respond to web requests. Using this domain, we will be unable to crawl your site or present accurate SERP information. Thanks.
Moz Pro | | mcuneo0 -
Old Incoming Links Redirected to new pages are not Being Factored on the Open Site Explorer
Hi, My website has been online since 1994. We have old links pointing to pages that no longer exist so what we have done is to create redirects to the specific page where the content is being displayed now. However, when we use the Open Site Explorer, the linking root domains do not show those sites that contain old links pointing to our domain. One good example of this one is: dmoz.org. Am I improperly handling the redirects? Or, what do I have to do so that old links that are being redirected to the new pages where the information is are accounted when calculating domain authority and trust? Thanks, Alex
Moz Pro | | costarica.com0 -
How often does site explorer update.
My webmaster tools info is completely differernt to the opensite explorer info, I understand that site explorer only updates every so often but i reckon it been around four months since my stats were updated. Is there anywhere else i could view this info like PR and domain authority and actually get up to date info. Many thanks
Moz Pro | | totaldriveways0 -
Finding page authority for a list of sites
I went to Distilled's linklove conference earlier this week. Many of the presenters showed spreadsheets where they had pulled in Page Authority for a long list of sites. What tool can you use to quickly do this? For instance, I want to be able to copy a list of 100 sites into a tool and have it spit out the PA for every site...anybody know how to do this?
Moz Pro | | znotes0