GA stopped tracking traffic, suddenly, why¿? :-/
-
2 days ago GA stopped receiving data. It only stopped for one account of all my projects. At this moment there are 5 persons navigating the site and these days there where numerous visitors as they contacted the support team thru the site.
GA says that it's receiving the code, hw, I checked it twice. The tracking code is located below the footer, in the body. It was there for few years.... I also checked if there is some js conflict, negative.
Is there something that could make the tracking to stop? Does anybody experienced similar problems¿? Should I be worried...¿? (and with SEOmoz server with issues not sure when will see new results.......)
EDIT: In Web Master Tools I see results for indexing, with yesterday date, so I assume that the site crawling is ok and must be GA issue.
-
Ok, profiles made, now to wait to see some results.
Do you think that the profile that I already have could be ok as raw, there are no special changes, and for the working one use one of new¿?
I'm more interested in new data than the past one, but not sure if in some moment not having the past data could make me loose some calcs....
-
Hi Paul, make a lot of sense. Thank you for this guidance.
I'm going to do it in few hours, will post any question if I have.
Thanks again!!
-
Milos, it's a strongly recommended best practice that you actually have at least 3 profiles, for your website in Google Analytics.
One profile is completely raw - no filters are ever applied to it. That way you are guaranteed to capture all raw data even if something goes wrong elsewhere.
Another profile is a test profile. This is where you add new filters, customizations etc so you can check whether they work as expected.
The third profile is your actual working profile which only contains filters, customizations etc that have already been tested and checked in the test profile before copying them across.
The profile you have now will likely need to become your working profile since it's the only place you have full current data. When you create the new profiles, they won't have any existing data in them, so good idea to get them set up as soon as possible.
Then get into the habit of never adding anything to your working profile without trying it in your test profile first, and never do any customization to your raw profile.
Make sense?
Paul
-
Hi Sanket,
confirmed was the filter.... Visits started counting already....
Will keep it all in mind for any possible future need.Thanks Sanket
-
Hi Milos
Update Google Analytics Settings is in built plug in of wordpress if your site is in wordpress then you can apply this setting and republishing means if you have done any changes in your site design and it is look like new site then you have to upload that content again.
Please check your GA code in source i think you have done mistake over there. Have you copied the complete code provided by Google Analytics and pasted it into the header tag ? i think after this you can get your solution.
-
Hi Sanket
- I have checked javascript code and it's GA's default for root domain and subdomains.
- What do you mean by republishing the site?
- I`m not able to find the option to Update Settings...
BUT, looking for options you wrote, I found that I applied one filter in the profile....
For one subdomain... And, it's very possible that was not filtering no data.....I think that you can add it to your list, special for newbies
Hw, not sure yet if really was that, but dates are same....Thanks!
-
Hi
Have you republished of your site? you must republish your site in order for any changes you have made to take effect In this issue and you can also "Update Google Analytics Settings". Is your JavaScript code doesn't contain any error? Apply these all points for getting tracking back to Google analytics.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Tracking links and duplicate content
Hi all, I have a bit of a conundrum for you all pertaining to a tracking link issue I have run into on a clients site. They currently have over duplicate content. Currently, they have over 15,000 pages being crawled (using Screaming Frog) but only 7,000+ are legitimate pages in the sense of they are not duplicates of themselves. The client is using Omniture instead of Google Analytics and using an advanced tracking system on their site for internal and external links (ictids and ectids) in the URL parameters. This is creating thousands of duplicated pages being crawled by Google (as seen on their Search Console and on Screaming Frog). They also are in the middle of moving over from http to https and have thousands of pages currently set up for both, again, creating a duplicate content issue. What I have suggested for the tracking links is setting up a URL parameter in Search Console for these tracking links. I've also suggested they canonical all tracking links to point to the clean page so the pages that have already been indexed point to the correct clean url. Does this seam like the appropriate strategy? Additionally, I've told them before they submit a new sitemap to Google, they need to switch their website over to https to avoid worsening their duplicate content issue. They have not submitted a sitemap to Google Search Console since March 2015. Thank you for any help you can offer!
Reporting & Analytics | | Rydch410 -
Why Is My Traffic Going Up But My Alexa Rating Getting Worse?
I am curious why my Alexa rating has been getting worse over the last few weeks. My organic traffic is up, direct visits and social networking visits are up but my Alexa has been getting worse and worse. Is anyone having the same problem? Any feedback would be helpful. Thanks.
Reporting & Analytics | | Videogamefan0 -
Direct Traffic has Drastically Increased
Hi, I have noticed in Google analytics that direct traffic of one of my website is increased drastically. I didn't participate in Email Marketing or any other paid campaigns however direct traffic is continuously increasing. I checked all sources, locations, browsers, filters etc but didn't get any findings. Please help.
Reporting & Analytics | | RuchiPardal0 -
Cross domain tracking Google Analytics
Hi there, Got a question on cross domain tracking: We have a couple of TLD's to serve localized content to our visitors, next to our main .com TLD where our app is running as well in a subdomain. Situation is this: Local sites:
Reporting & Analytics | | jorisbrabants
marketingsite.be
marketingsite.com.br
marketingsite.fr Main site: marketingsite.com
app.marketingsite.com Conversion gets triggered when somebody ends up in app.marketingsite.com/firstuse for example. People can sign up at the local site filling in their email but they end up in app.marketingsite.com/firstuse Reading this article on cross domain tracking I'm getting a bit confused on the setup of the tracking code itself. The sample code provided shows these two lines: ga('require', 'linker'); ga('linker:autoLink', ['maindomain.com','targetdomain.com']); Now the question 🙂 Is it correct when I think that maindomain should be replaced with our local TLD's on every one of those, and that targetdomain is where the conversion happens? In this case the .com site?0 -
Want to set up many goals in GA
Hi there, I have been reading about setting up goals in Google Analytics. There is a 20 goal limit, but I have many goals that I want to track (basically I have many thank-you pages that I would like to track). What is the best way to go about setting up more than 20 goals? Thanks
Reporting & Analytics | | Amr-Haffar0 -
Want to track AJAX form submits. Is this correct?
Hi! I would like to track everytime a visitor clicks a AJAX contact form's submit button. I created an event in Google Analytics and plan to add some javascript to the submit button code. This is the current submit button code: This is how it'll look after I add the category, action, etc.: Is this correct or am I missing something? Please let me know if you need further detail. Thanks a lot!
Reporting & Analytics | | alfredo.uy0 -
How Do You Determine The Value/Worth of A #1 Ranking?
There are many articles out there, some outdated, and I am confused as to how to determine the value/worth (in terms of estimated revenue and traffic percentage) when you achieve a #1 ranking in google. I am also looking for a way to estimate the value, say, if a lower ranked keyword jumped to a better position--what that increase might be. Any feedback will be greatly appreciated.
Reporting & Analytics | | JCorp0 -
How do you track badges?
I have had some success these days with a couple of badges I have created. It wasn't too difficult for the efforts to result in a bunch of links as they where on topics people are very passionate about. My question is how do people usually keep track of what websites their badges end up on besides watching for analytics visits? There has to be an easier way to know who has used your badge on their website?
Reporting & Analytics | | connectiveWeb0