Is it me or is SEOMOZ Q&A slow
-
I try and answer many questions here on SEOMoz Q&A, but the page load speed seems so slow I think my browser is going to time out.
I don't remember it being this slow. Anybody else noticing slow loading (especially when asking, answering, or replying to questions)?
-
Everyone should be noticing the performance improvements by now. Early Wednesday morning we rolled out an update that has helped things considerably. If you find any bugs or odd happenings, please either send an email to [email protected] or chime in on the thread about the update at http://www.seomoz.org/q/q-a-performance-improvements. Thanks so much for your patience!
-
Woohoo! Now, let's try to keep it that fast.
-
It does seem faster. I'll post this and report how long it took compared to my 2 min 45 second time previously.
10 seconds...much better.
-
Ok we've restarted a few services and are seeing request times dropping quite a bit. I'm using this response as a test to see if it takes less time to post.
Thanks everyone for your patience and for caring enough to start & comment on this thread.
-
Yikes! I'm so, so sorry about this. We've just sent a "red alert" to the engineering team asking for them to dig deeper into the problem. This is definitely unacceptable for things to be running this slowly.
As Keri mentioned, we are working on a better solution long-term which should go up in a couple weeks. But we'll get on this ASAP to get things running better in the interim.
-
I'll; be the 1st to admit, I'm not answering anymore Q&As for a couple more weeks until they fix their "everything is fine on our end" server.
Laters!!!
-
It's definitely slow for me too. The slowest part is waiting for my answer to post after I hit "post response". It's gotten to the point where I click the button, then I go and do something else and then come back later.
But, I spoke with another SEOMoz member who said everything is running well for him. Strange?
I'm sure you guys are working on a solution...must be frustrating! But I'd definitely make it a priority because you're likely losing users who aren't patient.
EDIT: I just timed how long it took for my response to register and it was 2 mins 45 seconds!
-
Sorry, Keri - I hope participating in 160+ questions over the last 8 months shows my commitment to SEOMoz and the community and that I'm not just trying to be a dick, but that answer just doesn't make sense.
"General slowdown" just doesn't adequately explain needing 29 seconds to post a simple couple of kb's worth of a comment.
I'm hoping the following diagnostics might help narrow down the source of the issue. Apologies if these items have already been noted.
The front page of SEOMoz has a time-to-first-byte (i.e the backend server processing) of 0.251 seconds. Pretty normal.
The Q&A pages last night after 11 pm (i.e. what I would assume is a very low usage time for the site) had time-to-first-byte ranging from 10 seconds to over 38 seconds!! For the times it didn't time out altogether. That's 40X to a bazillionX too long.
- Q&A 10 seconds time-to-first-byte - http://www.webpagetest.org/result/130215_PC_58K/1/details/ (Optimal is under 0.5 sec)
- Q&A 38.7! seconds time-to-first-byte http://www.webpagetest.org/result/130215_0Y_5SZ/ (Optimal is under 0.5 sec)
- home page 0.251 seconds time-to-first-byte http://www.webpagetest.org/result/130216_X9_8BR/
The site then finishes loading fairly consistently in another 2 to 3 seconds.
This tells me there is a pretty severe server or database issue. (Just tried re-running the Q&A test and it timed out on first attempt & over 28 seconds to load on second try at 10:45pm MT))
I'm not expert enough in either of those areas to try to diagnose by remote, but I know I'd never accept my or a client's site with those kinds of load times or times to post a comment and leave them with the explanation that it's just "general slowdown". Certainly not while multiple users are telling me it's making one of the prime areas of the site almost unusable.
Your tech team needs to dig deeper, Keri. There's more at issue here than just general slowness and it's reflecting badly on SEOMoz and I hate to see that happen.
Paul
-
All I know is if my clients' websites were as slow as SEOmoz's Q&A, they would all be out of business.
-
Paul,
I'm so sorry that "general slowness" came across as a pretty silly response but it is the honest truth.
I was working on some things for the transition with the manager for the transition project, and we both saw how slow things were. She looked at the status monitors for the system, and there was not one major thing that had failed where we could say "ok, it is process X that is not responding, if we restart that then everything will be better".
Things in general are running slowly. No, we're not happy with it. We know that it's a pain. We are monitoring to make sure there aren't specific failures that happen that compound the current problems, and we are doing final testing on the upgrades to make sure they will have the performance and stability we all desire.
Keri
-
Been like this for me for the last few weeks.
-
See this questions from yesterday, Francisco.
http://www.seomoz.org/q/are-others-having-problems-with-upload-speed-at-mozIt's getting brutal.
Unfortunately SEOMoz is saying it's just "general slowness" which is a pretty silly response.
Doesn't look like they plan to do anything about it until some Q&A upgrades come out in a couple of weeks.
Disappointed;
Paul
-
This has been happening for days. So not just regular molasses, but cold molasses. LOL. That's pretty darn slow.
-
I don't think it's just you. It's moving like cold molasses on my end.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
301 Redirect & Canonical Tags
If I have URL A and need to 301 Redirect to URL B but want to have a canonical tag on URL B pointing to URL A Would this be considered cloaking? My server which runs .net 3.5 does not allow me to do URL re-writes.
Moz Pro | | IMM0 -
SEOmoz ranking report SERP
I was wondering how SEOmoz the SERPs tracks? e.g. the SERP of keyword in the Google US report, doesn't give me the same result as https://www.google.com/search?pws=0&gl=us&q=keyword Does SEOmoz check the google.com SERPs from several locations and calculate an average?
Moz Pro | | Teklan0 -
Why are we no longer ranking #1 for our brand on the SEOMoz web app?
Been noticing these anomalies for some time now. I'm from eVenues.com and we've found the rank tracker extremely useful to see how our campaigns are doing. I noticed however that we no longer show up in the app as ranking for our brand? I know that results differ according to location and a myriad other variables but I think we're pretty strong as far as our brand name is concerned. I did a quick double check in incognito and, yep, we're still ranking... Any ideas on this?
Moz Pro | | eVenuesSEO0 -
OSE Domains & Subdomains
Is there a compelling reason that OSE treats subdomains as part of a parent domain, rather than as a separate site? Or is this just a technical limitation? I ask because it's my understanding that Google treats subdomains more like separate domains than like parts of the parent domain. OSE treating them more like folders creates some frustrating situations when researching niches that are heavily filled with blospot and wordpress.com blogs. First of all, the domain authority in these situations is not at all indicative of the strength of the site. It also makes it hard to evaluate linking root domains at a glance, since all blogspot blogs count as one domain. So to see all blogspot sites linking you have to go to the full link list -- where each site may be listed hundreds of times -- and you can't group them because they're all considered the same domain. To be sure you when researching these niches you can just throw out domain authority as a metric, and export every report to excel where you can sort things in a way to make it easier to separate sites. But if there isn't a compelling SEO reason to have OSE function this way, I'd love to see those subdomains treated as separate sites so I can have access to all the easy to use SEOmoz metrics and layouts without the extra work. And of course if there is a compelling SEO reason for subdomains to be treated as domains, I'd love to be educated! : )
Moz Pro | | Ecreativeworks0 -
FF SEOMoz toolbar issue
I sent the email below to [email protected] on the 12th April and haven't heard anything back so thought I'd fire it up here in case someone has a solution for me... "For the past month or so I've had an issue in Firefox where my SEOmoz toolbar appears to not sign me in, or allow me to sign in. All metrics are 0 for all websites/pages and if I click the login button, nothing happens at all. If I click the Quick Links button the drop down menu appears but whichever option from the drop down I choose, nothing happens. I'm funning Firefox 11.0 and have attached a screen grab of the bar as it appears no matter where I browse.
Moz Pro | | DWJames
Do you have any suggestions how I can get it working again? It works fine in Chrome but I primarily use Firefox..." UNRMw.jpg0 -
Links & page authority crawl
I see the links and page authority have not been updated in over a month... does anyone know how often it gets updated?
Moz Pro | | nazmiyal0 -
What the hell...spam on SEOMOZ!
I received this in my Private Messages section: My name is Fatima,i saw your profile at/www.seomoz.org/today and became intrested in you,i will also like to know you the more,and i want you to send an email to my email address so i can give you my picture for you to know whom i am.Here is my email address ([email protected]) I believe we can move from here I am waiting for your mail to my email address above.Fatima(Remeber the distance or colour does not matter but love matters alot in life) How can somebody spam like this on protected forum?
Moz Pro | | IM_Learner2 -
Toolset Q.) Re. Linkscape - How is the External Links (link juice) calculated in the API?
Re. External Links (link-juice) - I really need to know what this reflects.Ie. linkdiagnosis.com divides the PR by external link factors to get an idea of link juice or power - how does Moz calculate this scoring?
Moz Pro | | Turkey0