How can I cancel a running crawl test?

[krenerr]

I put in two urls that were incorrect and now I need to cancel the report generation. Is there a way to do this? And if so, would I get my crawl-credits back? Are they cumulative?

[krenerr]

Unfortunately, these crawls are still going. I have a feeling they are stuck as the urls I put in was not a valid one (the lesson here? 'measure twice; saw once') so they are still running after a week or so.

[Peterli]

Hi there,

Thanks for reaching out to us!  Unfortunately there's no convenient way for us to stop a crawl mid-cycle once it has been initiated, at this time once you start report it automatically consumes a credit so there's not really a way for us to replenish the credits on the backend  Here's a couple of ways you can get around this if you need one in a hurry.

• In the campaign tool, you can initiate a simple dummy campaign that will initiate a starter crawl.  It is only 250 pages, however if you need something in a hurry it is not a bad choice.
• We offer 1 crawl test a day to our community members, it is very similar to a starter crawl where we craw up to 250 pages in your site. If you have a friend or colleague that's a community member, they simply have to log on their account to initiate this!
• If you have a PRO account, those credits replenish the next day, I think its a great excuse to finish that home improvement project you've been dying to do or spend time with family

Hope that helps!  Let me know if you have questions.

Best,

Peter
SEOmoz Help Team.

[danrawk]

Not sure you can or that it's really worth the effort. I requested once right when i was getting familiar with things, and the crawl test had finished by the time support got back to me. Crawl credits are monthly on paid accounts i believe.