Ecommerce SEO - Indexed product pages are returning 404's due to product database removal. HELP!
-
Hi all,
I recently took over an e-commerce start-up project from one of my co-workers (who left the job last week). This previous project manager had uploaded ~2000 products without setting up a robot.txt file, and as a result, all of the product pages were indexed by Google (verified via Google Webmaster Tool).
The problem came about when he deleted the entire product database from our hosting service, godaddy and performed a fresh install of Prestashop on our hosting plan. All of the created product pages are now gone, and I'm left with ~2000 broken URL's returning 404's. Currently, the site does not have any products uploaded. From my knowledge, I have to either:
- canonicalize the broken URL's to the new corresponding product pages,
or
- request Google to remove the broken URL's (I believe this is only a temporary solution, for Google honors URL removal request for 90 days)
What is the best way to approach this situation? If I setup a canonicalization, would I have to recreate the deleted pages (to match the URL address) and have those pages redirect to the new product pages (canonicalization)?
Alex
-
Everett,
You're right on the money. I don't think you could have summarized my problem any better. I will take Dana's and your advice and let them sit "indexed" for a while and serve a 404. According to GWT's Index Status, the product pages were indexed about a month ago, so I guess it won't hurt to wait a few more weeks until those pages dropped out of Google's index naturally, especially since the site development won't be done for another 6~7 weeks.
Thanks a bunch for all of your insights
-
Right on Everett. I agree 100%
-
I want to make sure everyone, including myself, understands you Alex. Correct me if I'm wrong, but you're saying that the website is totally new (a start-up) and nothing (at least nothing owned by the company you're with) has ever been on that domain name. While building the site the previous guy accidentally allowed the development version of the site to be indexed, and/or allowed product pages that you don't want on the site at all to be indexed. Since it is a brand new site those "old" pages that were deleted didn't have any external links, and didn't have any traffic from Google or elsewhere outside of the company.
IF that is the case, then you can probably just let those pages stay as 404s. Eventually, since nobody is linking to them, they will drop out of the index on their own.
I wouldn't use the URL removal tool in this case. For one thing, it is a dangerous tool and if you don't have experience with this sort of thing it could do more harm than good. It should only take a few weeks for those URLs that were briefly live and indexed to go away if you are serving a 404 or 410 http header response code on those URLs.
I hope this helps. Please let us know if we have misinterpreted your problem.
-
Understood Alex. Yes, of course you would have to rebuild the pages first before you can 301, but it sounds like you are planning on rebuilding them (otherwise you wouldn't be able to use canonical tags either, because there wouldn't be a page to put them on).
I wouldn't just give up and ask Google to remove all of the old URLs. I agree with what Mike has to say about that below. A 302 is a good option if you are worried about the 404s sitting in the index while you are rebuilding your product pages. If you are still on the same platform (it sounds like that didn't change), I would suggest rebuilding as many of the old URLs as you can (if they were good SEO-friendly URLs). That way you could bypass the 301 redirect. If you want to create your pages so that product options are rolled in and separate colors of things no longer need separate pages, you can then choose whether to 301 redirect those old URLs or simply let them 404.
404s aren't necessarily always a bad thing. Regarding the 2,000 of them you have now, if some of those pages just need to go away, you can let them 404 and they will eventually drop out of Google's index. You aren't required to manually submit them via GWT in order for them to be removed.
-
Hi Mike,
Thanks for weighing in. Recreating all of the old pages seems like a pain in the butt... Besides, the site never launched, so I had no traffic at all. Considering there was no traffic at all to these pages, do you think it's a good idea to go through the URL removal from GWT and purge the broken links completely from Google's index?
- Alex
-
Hi Dana,
Thank you for your advice. I'm new at SEO, so I may be wrong but...
Mapping out the old/new URLs on a spreadsheet and setting up a 301 redirect to the new URLs is not a plausible option in my opinion, mainly because the new URLs literally do not exist (I have not created ANY product pages). According to your suggestion, I would have to create new product pages and do a 301 redirect from the broekn URLs to the newly created pages? Not quite sure if I'm understanding you correctly...
In addition, the previous project manager wasn't SEO-savvy (l'm not either... sigh..), so he didn't know that creating separate pages for a product with multiple attributes (such as flavor and size) would result in major duplicate content issues.
The site is going through some major design/layout overhaul, and I intend to come up with a SEO strategy before creating any categories or products.
Thus...
Do you think it's better to submit a URL removal request on GWT and get rid of the indexed URL's completely? I just re-read Google's policy on URL removal, and it states that as long as I have a 4xx (404 or 410, I'm assuming..) returned for the URLs, Google will honor the removal request.
- Alex
-
Rel Canonical is not quite the right thing for this sort of issue.
If you're worried about the 404s sitting around too long and losing traffic for the moment, you can 302 everything to a landing page, category page, or homepage while you work on setting everything else up. You have two choices at this point.... 1) recreate all of the old pages and old URLs then remove the 302s, or 2) Add new products and new URLs, then as Dana said you'll need to map out all your new product URLs and old URLs to determine what old URL should be 301 redirected where. Then set up your necessary 301s and test that they all work.
-
Hi Alex, I am sorry to hear about this. What a mess, no? If it were me, I wouldn't rely solely on the canonical tag. I would also create a spreadsheet and map all the old URLs to the new URLs and set up 301 redirects from the old to the new. 2,000 isn't too bad. You can probably knock them out in 2-3 days...but be sure to test all of the 301s and make sure they are performing the way you expect them to. Hope that helps a little!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can a duplicate page referencing the original page on another domain in another country using the 'canonical link' still get indexed locally?
Hi I wonder if anyone could help me on a canonical link query/indexing issue. I have given an overview, intended solution and question below. Any advice on this query will be much appreciated. Overview: I have a client who has a .com domain that includes blog content intended for the US market using the correct lang tags. The client also has a .co.uk site without a blog but looking at creating one. As the target keywords and content are relevant across both UK and US markets and not to duplicate work the client has asked would it be worthwhile centralising the blog or provide any other efficient blog site structure recommendations. Suggested solution: As the domain authority (DA) on the .com/.co.uk sites are in the 60+ it would risky moving domains/subdomain at this stage and would be a waste not to utilise the DAs that have built up on both sites. I have suggested they keep both sites and share the same content between them using a content curated WP plugin and using the 'canonical link' to reference the original source (US or UK) - so not to get duplicate content issues. My question: Let's say I'm a potential customer in the UK and i'm searching using a keyword phrase that the content that answers my query is on both the UK and US site although the US content is the original source.
Intermediate & Advanced SEO | | JonRayner
Will the US or UK version blog appear in UK SERPs? My gut is the UK blog will as Google will try and serve me the most appropriate version of the content and as I'm in the UK it will be this version, even though I have identified the US source using the canonical link?2 -
Do uncrawled but indexed pages affect seo?
It's a well known fact that too much thin content can hurt your SEO, but what about when you disallow google to crawl some places and it indexes some of them anyways (No title, no description, just the link) I am building a shopify store and it's imposible to change the robots.txt using shopify, and they disallow for example, the cart. Disallow: /cart But all my pages are linking there, so google has the uncrawled cart in it's index, along with many other uncrawled urls, can this hurt my SEO or trying to remove that from their index is just a waste of time? -I can't change anything from the robots.txt -I could try to nofollow those internal links What do you think?
Intermediate & Advanced SEO | | cuarto7150 -
ECommerce Replatforming URL's
We are in the process of re-platforming our eCommerce site to Magento 2. For the most part, the majority of site content will remain the same. Unfortunately on our current platform, we have been inconsistent with the use of .html as a URL suffix. As a result, our category and product pages are half and half - /stainless-steel-hardware.html
Intermediate & Advanced SEO | | BoatOutfitters
&
/stainless-steel-hardware We are considering taking the opportunity to clean up and standardize our URLs. (Drop the .html from all URLs on the new site and 301 redirect these to the same URL without the .html) Our concern is that many of the .html pages are good categories with strong page rank and I've read many articles about page rank loss from 301 redirects. We are debating internally if it really makes sense to take an SEO hit for something is seemingly small as dropping the .html from the URL. It would be a no-brainer if we were taking the opportunity to change to more SEO friendly natural language URLs. However currently our URL's appear acceptable with the exception of the inconsistent suffix. Thanks in advance for any insight on how you would approach this!2 -
HTML5: Changing 'section' content to be 'main' for better SEO relevance?
We received an HTML5 recommendation that we should change onpage text copy contained in 'section" to be listed in 'main' instead, because this is supposedly better for SEO. We're questioning the need to ask developers spend time on this purely for a perceived SEO benefit. Sure, maybe content in 'footer' may be seen as less relevant, but calling out 'section' as having less relevance than 'main'? Yes, it's true that engines evaluate where onpage content is located, but this level of granular focus seems unnecessary. That being said, more than happy to be corrected if there is actually a benefit. On a side note, 'main' isn't supported by older versions of IE and could cause browser incompatibilities (http://caniuse.com/#feat=html5semantic). Would love to hear others' feedback about this - thanks! 🙂
Intermediate & Advanced SEO | | mirabile0 -
Does Google still don't index Hashtag Links ? No chance to get a Search Result that leads directly to a section of a page? or to one of numeras Hashtag Pages in a single HTML page?
Does Google still don't index Hashtag Links ? No chance to get a Search Result that leads directly to a section of a page? or to one of numeras Hashtag Pages in a single HTML page? If I have 4 or 5 different hashtag link section pages , consolidated into one HTML Page, no chance to get one of the Hashtag Pages to appear as a search result? like, if under one Single Page Travel Guide I have two essential sections: #Attractions #Visa no chance to direct search queries for Visa directly to the Hashtag Link Section of #Visa? Thanks for any help
Intermediate & Advanced SEO | | Muhammad_Jabali0 -
Help With This Page
This is page - http://www.kempruge.com/location/tampa/tampa-personal-injury-legal-attorneys/ - is the most important one to my business, and I can't seem to get it to rank higher. It has the second highest authority and links, second only to my homepage (though none are all that impressive) but it is just buried in the SERPs. Granted, I know Tampa Personal Injury Attorney is the hardest keyword for us to rank for, but there must be some way to improve this. I know getting high quality links is an appropriate answer, but I'm looking for anything I can do solely on my end to improve it. However, if anyone has some ways to make the page more linkable, I'm all ears! Please, if you have a second to take a look, I'd appreciate any and all feedback. Thanks, Ruben
Intermediate & Advanced SEO | | KempRugeLawGroup0 -
Remove URLs that 301 Redirect from Google's Index
I'm working with a client who has 301 redirected thousands of URLs from their primary subdomain to a new subdomain (these are unimportant pages with regards to link equity). These URLs are still appearing in Google's results under the primary domain, rather than the new subdomain. This is problematic because it's creating an artificial index bloat issue. These URLs make up over 90% of the URLs indexed. My experience has been that URLs that have been 301 redirected are removed from the index over time and replaced by the new destination URL. But it has been several months, close to a year even, and they're still in the index. Any recommendations on how to speed up the process of removing the 301 redirected URLs from Google's index? Will Google, or any search engine for that matter, process a noindex meta tag if the URL's been redirected?
Intermediate & Advanced SEO | | trung.ngo0 -
What's the "most valuable indirectly related skill" to SEO worth learning?
Hi, All! I have a little time on my hands that's not taken up by client work or our own marketing. What would you say is a skill worth learning during that time? My background is not techie, so while I've picked up a teeny bit of knowledge about code, etc. on the way, I still don't really know how to code, use APIs, etc. So I was thinking something along those lines, but anyone have specific suggestions? And resources for whatever you suggest? Thanks! Aviva
Intermediate & Advanced SEO | | debi_zyx0