Yotpo for eCommerce social reviews
-
Anyone have experiences using Yotpo to support reviews for an eCommerce site?
Best,
Christopher -
I have figured this out so I'll provide the answer to clean up this thread. The Product menu shows the products that have been reviewed with the count for each product. When the Yotpo account is initially created, there are no reviews, so the system randomly selects four products and the count for each is 0. When product reviews are posted by customers, this list will change accordingly.
Thus far Yotpo is working great. The person verification using social media accounts and the ability to post reviews to social media outlets like FB and Twitter are great features.
Best,
Christopher -
In the Moderate tab there is a Products drop down menu. This drop down includes four of our products, apparently randomly selected as best i can tell. These products are then promoted to our Facebook page when someone posts a site review. Is there a way to control which products will be promoted? The ones that were randomly selected are more like accessories than products, and I would like to edit this list of products.
Best,
Christopher -
Using Yotpo to support reviews is definitely a good way to maximise the potential of user reviews on your eCommerce store. Rather than letting your customer reviews sit as secondary content on your product pages, you can share them on your social media profiles since consumers place a lot of trust on user-generated content. Moreover, given the number of "fake reviews" out there, it would be a good idea to verify if your reviewers are actual buyers.
I have recently written a review with regards to harnessing the power of customer reviews, with special mention to how Yotpo can help eCommerce retailers in doing that: http://blog.referralcandy.com/2013/08/13/yotpo/
Hope that helps!
-
I'm using Volusion.
-
Oh, it works nice. What platform are you using it with?
The social aspect is that it gives users the ability to post their reviews to their facebook or twitter accounts. I am pretty sure they just added rich snippets a bit ago as well.
I will shoot of an email in a few and ask Omer about the sending back dated emails. I know that was something they were working on and they were also working on using unique coupon codes as well. Because coupons are great to send that way.
-
Thanks for responding. I am in the process of adding Yotpo to one of my sites now and look forward to activating the reviews soon. The system will send automated email requests to customers who made a purchase in the last 90 days, but currently there is no way to request reviews of products that were purchased prior to that. Sure would be nice if they would extend that range beyond 90 days. I don't fully understand the reach of the social aspects, but I think I have to begin using the system before I can fully appreciate the details and impact.
I also wish they would implement a user forum. In theory, they are working on that, but not sure why that would take more than a few days to do using an off-the-shelf solution. Beyond those two issues, the system does look promising.
Best,
Christopher -
I do. I have found it works really well actually. I beta tested the version out for Prestashop actually. The guy behind it, Omer is a great guy I have had a little contact with him. The only thing that worries me about the plugin is, what do they do with the information.
Other than that, it works flawlessly.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
The relationship between Social Media and SEO?
I have read mixed reviews about the relationship between these two in the past. Are there any ways Social Media can improve SEO?
Social Media | | sophiecrosby970 -
Social Media Sharing Platforms
Any suggestions which is the best social sharing platform? Just looking at the best way to connect G+, Facebook, Twitter, Linkedlin. Thanks Gary
Social Media | | GaryVictory0 -
Authorship Implementation - Is it needed to place Rel='Publisher' on every page on eCommerce
Hi, On my eCommerce site I've placed rel='publisher' only on the homepage and rel='author' on all of the article pages. Is that the way to do it? Do I need to add rel='publisher' also on the article pages besides for rel='author'? P.S
Social Media | | BeytzNet
Even though I placed rel='publisher' only on the homepage, when I use Google's test tool (http://www.google.com/webmasters/tools/richsnippets) I see my publisher ID also on product category pages (that don't have publisher nor author on them but do have regular +1 buttons). How is that? (bacuase of the +1 button)1 -
Analytics tagging on social media links
Curious: do you all tag your social media links with Google Analytics parameters? I know Google Analytics automatically tags referrals from social channels, but I am interested in possibly adding additional tracking parameters to links that I share and potentially promote. If I tag my social links with GA tracking codes, and they are shared widely, do I lose any potential SEO value from those links? I know Google isn't necessarily factoring in social shares from Facebook, etc. yet, but it would seem that, since tagged links are ones that we've influenced, any shares of that link would potentially be considered unnatural? Just curious what others' best practices are for social sharing. Thanks, in advance.
Social Media | | kylie_rw1 -
Social media marketing strategy for an ERP company?
Hello Everybody, We are an ERP company and want to get into social media marketing. We have decided to use Google+ over Facebook, Twitter, YouTube and LinkedIn. Any ideas what we can do besides regular updates and getting our clients link to us? Regards
Social Media | | IM_Learner0 -
Do social media buttons work better "within" a website or "outside" of a website?
Websites like techcrunch.com include the social media buttons (+1, FB like, linkedin etc.) to the left of their articles so they seem to float outside of the content. Some even let the social media buttons wander while scrolling, so that they are always visible (e.g. here: http://www.kirstenwinkler.com/news-from-palabea-and-how-to-prepare-kids-for-tomorrow/). The "traditional" way has been to include the buttons within the content, e.g. on top of the article or on the right hand side. I was wondering which alternative has the largest impact. Intuitively "outside" of the content should be more visible as it "breaks" with the website design. Has anyone done an empirical test which version gets more clicks?
Social Media | | aschroet0 -
Social Media effects SEO
Looking for Tips on how to improve our Social Media. How to get more people to LIKE US on Facebook and or Share. My understanding is that Facebook Likes are starting to play a big role in Organic Search Results. Any Ideas on how to to receive more LIkes and Shares. Anyone know of any Facebook Tools? If we run a contest, how can we set it up on Facebook for people to Like us prior to entering the contest. Can we track who Liked Us When?
Social Media | | hfranz0
