Google Site Warnings via Phone?
-
I received a voicemail earlier stating that "there are two issues with your company's current Google listing that we need to discuss with the business owner. it is very important that we talk as soon as possible. press 1 to speak with an agent immediately. press 8 if you have already verified your account information or if you are no longer in business and want to be removed from this list. thank you" that's it. no contact number, no reference to what listing or what type of listing (organic, places, etc.) Checked GWT, GA, and the Gmail - there are no warnings or messages in any of those accounts.
Has anyone else experienced this?
-
Hi Keith,
Google does sometimes make phone calls. See:
http://www.localseoguide.com/hey-seos-if-google-maps-calls-dont-answer/
http://productforums.google.com/forum/#!topic/maps/rXf6l1sXxgo
However, I am convinced that everyone on this thread is right and you were called by a marketing company. I've received calls like that, myself, in which the caller has gone out of the way to erroneously suggest that they are somehow connected to Google. When pinned down with the direct question, "You work for Google?", they have hung up the phone on me!
You were smart to ask about this, Keith.
-
It definitely sounded suspicious and thought it was a scam myself. Glad to see that others agree.
-
I would stay well clear of any company that resorts to those kind of tactics. Sounds more likely to be one of those scams than an SEO company.
-
Yeah that's definitely a sales call.
-
Sounds like it was a cold calling SEO company to me. Saying something is wrong with your site is one of the tricks they use to get your attention. I would not worry about it if I were you. You can also Google the number they called from and see who it belongs to most likely.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What Google Analytics Data to Share with Potential Website Buyer
Hi Mozzers,
Industry News | | emerald
We have contacted our competitors to let them know we would like to sell our website (domain and all content). One of them has asked for Google Analytics data. Which parts of this and how is this data best shared in such a case? As this is the opening of offers, I'm assuming some kind of PDF export with a summary of some Analytics data is sufficient to see who is serious. Then for those who are serious more data could be shared. Or is it ever ok to share your full Analytics with a competitor? Would love to hear what data and best practises are used to share this kind of information. Thank you.0 -
Very odd behavior. Google is changing “%20” to “+” in my URLS
I just realized many of the links on my site are BROKEN when entered from a Google SERP. This didn’t used to be this way. I have no idea what’s going but I’m worried. It involves a folder of our site that has a space in it. Google is even displaying the proper “%20” in the SERP but when I click the link it replaces that “%20” with a + which breaks the link!! You can see this in action by typing in “brown jordan sheffield furniture” without quotes into Google. You’ll see our site come up first and displaying this link sheffieldfurniture.com/Other%20Furniture/BrownJordan.html but when you click it the link is broken! This is happening on many of our pages! Anyone know what in the world is going on?
Industry News | | SheffieldMarketing0 -
How do I ascertain how/why a site appears higher/lower in search results, based on different search terms?
The site in question is www.bullethq.comHere are the search terms I used, and what position Bullethq.com appears in the SERP's: <colgroup><col width="188"><col width="58"><col width="95"></colgroup>
Industry News | | PeterConnor
| Search-term | Position | Page returned |
| irish payroll online | 5 | Home Page |
| irish payroll online software | 20 | Home Page |
| online irish payroll software | 20 | Home Page |
| online payroll | 75 | (Blog post) | Could someone be so kind as to help me figure this out?0 -
Did Google Search Just Get Crazy Local?
Hey All, I think it's a known fact at this point that when signed into a personal Google account while doing a search, the results are very oriented around keywords and phrases you have already searched for, as well as your account's perceived location; for instance when I wanted to check one of my own web properties in SE listings I would sign out or it would likely appear first as a false reading. Today I noticed something very interesting: even when not signed in, Google's listings were giving precedence to locality. It was to a very extreme degree, as in when searching for "web design," a firm a mile away ranked higher than one 1.5 miles away and such. It would seem that the algos having this high a level of location sensitivity and preference would actually be a boon for the little guys, which is, I assume why it was implemented. However, it brings up a couple of interesting questions for me. 1. How is this going to affect Moz (or any SE ranking platform, for that matter) reports? I assume that Google pulls locations from IP Addresses, therefore would it not simply pull the local results most relevant for the Moz server(s) IP? 2. What can one do to rise above this aggressive level of location based search? I mean, my site (which has a DA of 37 and a PA of 48) appears above sites like webdesign.org (DA of 82, PA of 85). Not that I'm complaining at the moment, but I could see this being a fairly big deal for larger firms looking to rank on a national level. What gives? I'd love to get some opinions from the community here if anyone else has noticed this...
Industry News | | G2W1 -
How can you change 'Google related searches'?
I am having problems for a few clients where google is suggesting negative related searches. I have had success getting Google suggestion (auto-complete) to suggest the keywords we want to be associated with the brand but the 'Searches Related to....' at the bottom of the search page is a big problem. Many of the terms are negative of sometimes defamatory and have absolutely not relevance to the brand. Even upon clicking on the related searches the pages Google displays are about other businesses. Can anyone suggest how to teach Google these term are irrelevant or any other suggestions as to how to remove them?
Industry News | | skehoe0 -
Google Trends - what did you do?
So is it me or did Google make some crazy changes - The "trends" are no longer anchored to appropriate articles etc... Why do you think they would remove something so useful to us? http://www.google.com/trends/ - check it out for yourself. tumblr_m5jh04D65G1ry8grko1_1280.png
Industry News | | Chenzo0 -
Google Webspam Algo Update 24/4/12
Having just checked our clients rankings 95% have not been affected, in fact many have moved up rankings. 1 or 2 have had big drops 😞 Who has been effected by this? The forums are full of people talking about sites being floored from the serp's. it will be interesting to follow the aftermath of this and get some insight into what exactly has changed!
Industry News | | ifluidmedia0 -
Schedule for Panda / Farmer Update rollout for non English sites?
Hey Mozzers, I just read about the global rollout of googles Panda/Farmer Update for English queries, e.g. at searchengineland. Has anyone read something about when google is planning to roll out the update for non-English speaking countries, i.e. queries in other languages? I googled a bit but couldn't find anything, not even speculations. Cheers, Frank
Industry News | | FranktheTank-474970