I would like to end my trail. How do I do that?
-
My 30 day trail period is ending. How do I cancel?
-
Hi Lisa! Thanks for trying out our products. If there is any particular reason you are canceling your account, feel free to DM me or comment here. We really appreciate feedback.
Kind Wishes,
Christy -
I see no reason to leave Moz! Their stuff is AWESOME!
-
Go to https://mza.bundledseo.com/subscriptions whilst logged in.
You will then have the ability to upgrade, downgrade or cancel the subscription.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved i got charged by the end of the trial against my will...
i am not using the tools , and I'm not interested in them in the future... how can i get a refund ...
Product Support | | alexx12120 -
The 30 days free trail period charges from day 1?
Hello, I wanted to try your services in the 30 days trail period, but I got instantly charged!? I haven't used any of you services yet, so can I get my money back? Thank you! PS. Can you explain the attached picture to me? Why there is written "Today's charge : $0.00", but you do charge $179.00 in the next second?? qJ9XHvw
Product Support | | polarica0 -
I charged before My trial period ends.
Hello, Is someone out there from support staff. I charged before my trial period ends. As I am leaving in India and Time zone is different. I assume my trial period ends midnight of 17 September 2017 but You charged me before without mailing me. My account shows you are in trial period what should I do. I do not want to continue though I am happy with it. Please reply as soon as possible. Thanks
Product Support | | sandeepsitoe0 -
I'd like to completely delete my account in here. How can I do that?
I just don't want to have this account anymore. So there has to be a way to delete it.
Product Support | | PriiduT0 -
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
Product Support | | Akufnx0 -
Do I have account access after my free trial ends?
Hi guys, Will I still have access to my account and the stats after my free trial ends and I decide not to purchase? My boss is leaving town for a month and I want to be able to give him a tour, show him numbers, etc. Aside from building new campaigns and having data updated, will I still have access to the account? Thanks in advance,
Product Support | | amitbivas0 -
Duplicate Content Report: Duplicate URLs being crawled with "++" at the end
Hi, In our Moz report over the past few weeks I've noticed some duplicate URLs appearing like the following: Original (valid) URL: http://www.paperstone.co.uk/cat_553-616_Office-Pins-Clips-and-Bands.aspx?filter_colour=Green Duplicate URL: http://www.paperstone.co.uk/cat_553-616_Office-Pins-Clips-and-Bands.aspx?filter_colour=Green**++** These aren't appearing in Webmaster Tools, or in a Screaming Frog crawl of our site so I'm wondering if this is a bug with the Moz crawler? I realise that it could be resolved using a canonical reference, or performing a 301 from the duplicate to the canonical URL but I'd like to find out what's causing it and whether anyone else was experiencing the same problem. Thanks, George
Product Support | | webmethod0 -
Trial ended, card charged, but campaign data is gone!
I activated a free trial of Moz about a month ago. On the 17th, it tried to charge my credit card and failed. It tried again on the 19th and succeeded. My account is now active and at the subscriber level. However, my campaign data is gone! I re-activated the campaign in Pro as instructed, but the data is from back in March. There should be data from the past month. I tried to re-activate the campaign in the new Analytics, but it won't do anything. I press the Activate button, and nothing happens. I was hoping to use Moz and get some work done today, but now I am unable to. I was under the impression that, once payment went through, I would be able to access all of my current Campaign data. Instead, the data I'm seeing is only available through Pro, not the new Analytics. Also, the data is from back in March, not recent data. How can I regain access to my recent Analytics Crawl and other data?
Product Support | | kenliftchair0