Cant download my crawl csv
-
When I click on the [download csv] in my crawl campaign section nothing happens.
-
I can't download craw results either using Firefox or Chrome on Fedora 19 (Linux).
-
Hi Bryon
That is very strange! We have mostly seen Firefox work opposed to Chrome and other browsers. There may be an issue with installed plug-ins, extensions, or security settings that could be blocking our database. I did have one member re-install Firefox for similar issue that worked. Maybe that could work for you as well.
-
David.. I was able to use Chrome and download it. Im not sure why Firefox was not able to?
Thanks for you help
-
Hi Bryon
I am able to download your report in Firefox ver. 24, I can reply to you with a copy if you can submit a support request at http://moz.com/help/contact
Set the subject to attn: david and I will grab the ticket and send it over and we can continue our correspondence through email.
-
I am still not able to get the button to work. what OS and browser are you using?
-
Hello David.
Its not giving me a option to block or allow. When I click on the button, nothing happens. Is this how the button would act if what you say is correct?
-
Hi Bryan
I am so sorry you are not able to download your crawl report. We are seeing a few members not able to access parts of our site due to browser security settings, anti-virus, and or firewalls. If you have a firewall you will want to make sure to allow all traffic from *.moz.com as we have a few servers handling different parts of our web app. For reports they will be downloaded from vanguard.moz.com which I believe is being blocked. I was able to download the report using your credentials.
Let me know if you are able to isolate any of the above areas.
Hope it works!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Got a problem in using MOZ Crawl test
Hello,
Getting Started | | turkeyanaclinic
Guys i need help as i'm getting this message "**Moz was unable to crawl your site on Dec 26, 2017. **Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster."
After i made a Campaign i'm getting this message but after i created new campaign it crawls well
can you help me to edit the old campaign ? Regards.0 -
Standard Syntax in robots.txt doesn't prevent Moz bot from crawling
A client is getting many false positive site crawl errors for things like duplicate titles and duplicate content on pages that include /tag/ in the URL. An example is https://needquest.com/place_tag/autism-spectrum-disorder/page/4/ To resolve this we have set up a disallow statement in the robots.txt file that says
Getting Started | | btreloar
Disallow: /page/ For some reason this appears not to work, as the site crawl errors continue to list pages like this. Does anyone understand why that would be and what we need to do to properly disallow crawling these pages?0 -
Why cant I add my site to a campaign?
I am trying to add my site www.dominickdalsanto.com to a campaign and it keeps telling me the URL is invalid. I have tried entering it as: dominickdalsanto.com dominickdalsanto.com/ www.dominickdalsanto.com http://www.dominickdalsanto.com Nothing works. I even tried the redirect domains I have ayres-seo.com and still nothing. I tried a few of my other sites too and it works for only one of them. It also would not take dominickinargentina.com Can someone help me please? Thanks!
Getting Started | | Ayres-SEO0 -
I am new to MOZ, I set up one tracking campaign two weeks ago, I have tracked no keywords, I have done some keyword research for ranking difficulty and in two weeks I have already hit 50K pages crawled, I'm maxed out, is this common?
I am a startup and can't afford the higher plans yet. And even their highest plan is 600K pages crawled, which seems really low considering how lightly I used the tool and how quickly I hit 50K. Does anyone have any advice or information on how they use the tool on lower packages? Did I do something wrong to hit 50K pages crawled that fast? Does this pricing make any sense, it seems like an incredibly high price, I love the tool, any help is appreciated.
Getting Started | | Daedilus1 -
Where to download SERP report
We signed up but seems MOZ interface is very confusing. it sent me email that SERP report is ready -- but where ?? and how to see ?????
Getting Started | | Vinayj0 -
Downloading Moz.com data?
Is it possible to download the data in my Moz analytics for use in Excel? I'm specifically after the data behind the graphs in the Links section. I don't see a way to download this...
Getting Started | | IrvCo_Interactive0 -
Cant add a new campaign. Keep being sent back to home screen
Hello. Every time I try to add a campaign it brings me back to this page... http://analytics.moz.com/pro/home Can someone help
Getting Started | | digitalmedialounge0 -
Can MOZ crawl our website twice in a week?
I want to generate MOZ crawl errors report twice in a week. Is it possible to do that.
Getting Started | | chandman0