No data in Moz
-
Hello,
Since last tuesday there has been no data in Moz anymore. The error code for the homepage says:
'608 : Page not decodable as specified Content-Encoding:'
I checked this list http://moz.com/help/pro/why-can-t-rogerbot-crawl-my-site but it doesn't tell me more.
Hopefully anyone can help me.Thanks,
Marcel
-
Yesterday another crawl failed. Moz's Help team told me on the 15th of November:
'Our engineers are looking at this now and I should have news for you today. Sorry for the delay, I'm sure we can figure this one out.' Since that day I haven't received one message from the Help team, very disappointing.
I'm missing the data of one month now and this is not acceptable.
Marcel
-
A new campaign for a new website we have just launched caused no crawling problems. This seems to tell there is no Gzip error at server admin side. Moz is working on this case so I hope to get a positive word soon.
-
Hi Joel,
Today I subscribed for a trial period with Raven Tools. This tool can actually crawl our website. This tells me that the issue is possibly not a Gzip error but an issue on Moz's side.
Gzip is a piece of technique which is not required for browsers to show pages. I suppose that Gzip is neither required for the Moz bot to crawl a site. A lot of websites do not use Gzip what should mean that they can't get their website crawled by Moz?
What possible solutions are there to solve this problem? Is opening a whole new account a solution? I suppose that some technical masterminds are working for Moz. Could you pass this case to them to get the problems solved?
I contacted our server admin again but they already told us nothing happened lately related to this problem.
Thanks again.
Marcel
-
Hey Marcel,
I looked at your latest crawl and it appears you're still getting that gzip error.
Unfortunately I don't have any way to see more about your server since the crawl is dying at the www subdomain.
Sorry I couldn't shed any more light on this.
You may be able to have your server admin check your logs using the timestamp in the CSV as a reference and see what happened.
Thanks,
Joel. -
I found out that hiding the navigational items caused the Google ranking problems. This has been solved now. Still there is no data in my crawl diagnostics report and it got updated again on the 6th of November. Two empty updates now.
Why can Roger bot only see two indexed pages? Can anybody help me with this problem? I need to see all the data again.
Thanks.
Marcel
-
Hi Joel,
Thanks for your reaction. I checked several Gzip tools and they are all telling me there are no problems with the Gzip on our website. I also contacted our server admin and I am waiting for more information now.
Another issue we are dealing with is that we have lost some (over 15 positions/ categories) of our organic positions since last Sunday. And new pages won't appear in the SERP (but will get indexed) where they used to gain a top 10 ranking one or two days after putting them online. Ofcourse with high quality content. It seems like Google are devaluating our pages for some reason. Since last Friday we have lost some organic traffic every day (10-20%).
Could there be a correlation between the Gzip error and the oganic position drops? I was thinking about: a Gzip problem will cause page load time problems (which we have last few days on the homepage) > page load time is a Google ranking factor > higher page load times means a drop in organic positions what means a organic traffic drop.
Another thing I was thinking about is a website change we have made last week. We hid some navigational items by just adding them as 'hidden items' in the source code. Since hidden content has been not done by Google guidelines, could this be a reason for the position drops? We undid this change this morning to hopefully regain our positions.
Could you help me further by thinking with me or giving me some new insights?
Thank you very much.
Marcel
-
Hey Marcel,
Thanks for the question. It looks like what happened is that when we hit your www home page we got a gzip error. Unfortunately I don't have any specific advice on how to resolve this but you should be able to work with your server admin to determine the cause and solution of this.
Thanks!
Joel.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
404 errors High Priority Issues in Moz Pro: change to 301 or not ?
Hi there, Moz Pro is showing us 404 errors on our site as High Priority Issues. These 404 errors regard deleted product pages, which we did not 301. Should we 301 them all backwards ? We have an ecommerce site. After reading How Should You Handle Expired Content? on Moz and a few other Q&A discussions I now know we should 301 each expired url and now we do so. My concern is with what was done in the past, and what we should do about it: for the past few years we have been leaving the pages on the site, creating a big amount of outdated url's without either content nor traffic in march our IT decided to delete these url's, and ask for a webpage removal in Google Search Console: we 301 only a 40 url's and 404 the other 3500 now 6 monthts after, we still have 2500 crawl errors in the Search Console, and Moz Pro finding each week new 404 errors Our SEO consultant says we should not bother about the errors shown in the Search Console. But I am concerned about these errors not reducing, and about Moz Pro High Priority Issues: should we 301 the url's to similar categories or products?
Moz Pro | | isabelledylag0 -
Magento: Moz finding URL and URL?p=1 as duplicate. Solution?
Good day Mozzers! Moz bot is finding URL's in the Catalogue pages with the format www.example.com/something and www.example.com/something?p=1 as duplicate (since they are the same page) Whats the best solution to implement here? Canonical? Any other? Cheers! MozAddict
Moz Pro | | MozAddict0 -
Has the Hummingbird Changes Effected the accuracy of MOZ?
Hello, I am new to the forum. Can anyone tell me if the recent Hummingbird Changes have effected the accuracy of MOZ? Specifically, keyword comparison of competition. Thanks, Derek
Moz Pro | | Chris81980 -
Moz Crawl Test: WordPress sites with and without /feed and /trackback entires?
I have multiple WP websites and on some of the websites, on my Moz Crawl test, I see an entry for every blog post but also entries for /feed and /trackback for that single blog post. For example, www...com/someArticle www....com/someArticle/feed www...com/someArticle/trackback 1. Can anyone explain why the Crawl test is picking up the /feed and /trackback items? Is it simply because they are 301 redirects to the original post (www...com/someArticle)? 2. What setting(s) in WordPress are making this information appear? Or is it just that the site(s) that have the /feed and /trackback are displaying "normal" behavior for a WP site with a lot of trackbacks and feed entires? 3. Should /fee and /trackback, as well as /author be blocked in robots.txt? Thanks in advance for your advice and input!
Moz Pro | | Titan5520 -
Perplexed - Errors increasing, moz rank dropping, conflicting data from other sources. Please Help.
Hi there, I'm in a bit of a bind and could seriously do with some help. For the past month I've been working with a client to resolve errors onsite. In that period my moz rank has plummeted and my errors (dupe title & content) have increased dramatically. The correlation makes sense, the increase - not so much. Here's why, screaming frog is reporting that the majority of duplicate titles have been removed or dealt with. I've also got the assurance of the developer that the suggested changes are being implemented. Unfortunately, I'm not familiar with the CMS - umbraco - and this is the first time I'm working with this particular developer, so I'm not sure how to gauge progress without using moz tools. So, here are my immediate questions: 1. Why would I get different results from Screaming Frog and Rogerbot? 2. Has anyone here been in a similar situation and could they recommend areas to watch for errors creeping in? 3. Is there a way of identifying which errors have occurred when? Narrowing it down to the week each error occurred would be good enough. 4. Is anybody aware of any inherent SEO flaws in umbraco or common SEO mistakes made using the CMS? 5. is there anything I could provide you with to help you help me? 6. Do you have a suggestion? I'm pretty stuck. Thanks in advance.
Moz Pro | | KJDMedia0 -
Seo moz has only crawled 2 pages of my site. Ive been notified of a 403 error and need an answer as to why my pages are not being crawled?
SEO Moz has only crawled 2 pages of my clients site. I have noticed the following. A 403 error message screaming frog also cannot crawl the site but IIS can. Due to the lack of crawling ability, im getting no feed back on my on page optimization rankings or crawl diagnostics summary, so my competitive analysis and optimization is suffering Anybody have any idea as to what needs to be done to rectify this issue as access to the coding or cms platform is out of my hands. Thank you
Moz Pro | | nitro-digital0 -
You've recently updated your brand rules. We're fetching your new data, and we should have it ready for you within the hour.
Why do i always see this message when entering a certain campaign? "You've recently updated your brand rules. We're fetching your new data, and we should have it ready for you within the hour." I didnt change a thing since i started this campaign two-three weeks ago ...
Moz Pro | | alsvik0 -
Will SEOMoz offer URL data relating to Bot visits
Does SEOMoz in the future plan to report on Bot visits for each URL, when they are spidered and when they appear in for example Google's index ?
Moz Pro | | NeilTompkins0