Editing Community Profile not possible
-
Hi, I would like to edit my profile and also add my new website http://www.couponcode.in but I always get this error message: "There was a problem saving your custom URLs" Please help!
-
Hi there!
Thanks for writing in to Q&A!
I ran a few tests adding your new website, and I have a troubleshooting idea for you!
When you add your new site, make sure there are no spaces before or after the actual URL. I tried adding your site with spaces, and I got the same "There was a problem saving your custom URLs" error.
I hope that helps! If you're still having problems, shoot us an email at [email protected]!
Have a fabulous rest of your day!
Erin
-
Try it again, there is a bug and it displays the error sometimes, but I tried adding your link, and it did not work at first, and then it just went through. Also you can copy the link directly from your search bar in your favorite browser this will usually do it too, and make sure you have the right URL.
The correct format: http://www.domain.com (I believe yours follows this)
Hope it works out!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved No replies from [email protected] - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? [email protected] never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring [email protected] or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
I just wanted to have custom URL for my MOZ usr profile and was unable to get done. Is there any one aware about this?
Looking for an answer regarding the community awareness about this implementation.
Product Support | | Sanka_Liyanage0 -
Is is possible to revert reporting to a past crawl date?
Site Crawl report defaults to the last crawl. Is there a way to get data from a previous crawl for comparison?
Product Support | | JThibode1 -
Is it possible to move a campaign from one account to another
I have a campaign running for my client with the last company I've worked with in the past. Can they move that campaign to my account?
Product Support | | Genshaft0 -
Can we get direct live chat or contact information? Response in the community is not helping and making the process really slow
Its been almost half of the month and our account status is still showing not upgraded. Again and again trying to contact moz via forum and waiting for the response is hampering our work. Kindly let us know how to contact via live chat?
Product Support | | ShaunPhilips0 -
Is it possible to split a moz account. We have 5 sites and one has been sold to another company. Can I split that site onto its own new account?
Is it possible to split a moz account. We have 5 sites and one has been sold to another company. Can I split that site onto its own new account?
Product Support | | BuyandSell0 -
Moz not allowing me to add social profiles?
I have 13 Facebook accounts I want to connect. I got 5 of them to connect, and Moz says that I have 10 of 15 accounts left. However, when I try to add another account it says that I have reached the maximum amount of accounts already?
Product Support | | howlusa0 -
Custom Anchor text link on Moz profile section
Hi, Does anyone know if you can modify your anchor text and URL after you reach 200 Moz points on your profile section (On the web section under image)? I am close to getting my 200 pts (btw...enjoyed the entire journey) and am trying to choose my anchor text. Here is some interesting analysis too. I have a Spanish site since we are an Argentinean firm. 1. Would a spanish word as anchor text have any value since Moz.com is an English site? I am think about semantics here and how Google likes only content relevant links. My thought is that it does today but it may not be true in the future if Google is going to do away with linkbuilding and just do semantics and co-citation. Thanks Carla
Product Support | | Carla_Dawson0