Twitter interactions
-
We would love for some feedback as we're facing an internal dilemma on how to utilize twitter for our business. We are launcing a new travel site that will connect travellers based on their activities and also serve as a booking platform.
One part of our marketing team suggests we make two seperate twitter accounts; one 'formal' that follows a structured guideline in posting relevant material and one for the Social Media manager to reply to people as site official.
The other part suggests we reply and interact using the 'formal' account; no second twitter account needed for interacting.
What would you suggest?
-
I would agree focus on one twitter account. The only reason you might want a second twitter account is from something like customer service. However very often you will find that this just leads to confusion and customers will mention your marketing twitter account rather than your customer service twitter account. As for the tone of the account that is something that you have to work out on your own. You tone on twitter should reflect your brand. But remember it is a social medium and so generally the tone is more conversational. Hope that this helps.
-
Thank you for the answer, has anyone else anything to suggest?
-
Maintain the single account. You want to concentrate your efforts into a single location for interaction and max SEO benefit (testing done you naysayers so shush about it not being beneficial)
Studies have show an optimal interaction (tweet) rate is roughly around 4-5 tweets a day. I have a feeling this is because people are sick of seeing what others had for lunch or when they went to the restroom but keep these numbers in mind.
I would suggest a business keep it below 10 tweets a day at max as you are not an individual user.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Twitter Cards via Wordpress/Yoast
Hi I had set up a Twitter card via Yoast interface in clients Wordpress site but now want to change the summary copy. I have also had a look at Tiwtter dev zone and cant see any way of editing via that Does anyone know how to do this (edit the twitter card) since seems that once its set up via Yoast you cant edit it ? Cheers Dan
Social Media | | Dan-Lawrence0 -
Twitter Tool Question
I've been searching for a tool that will allow me to send mass tweets to multiple @accounts? For example, I use Topsy to see who's shared my content and want to send a follow up tweet to everyone who has, but find it time-consuming to do this manually. What I have in mind is something where I can upload a spreadsheet of Twitter names, write one tweet and for this to be tweeted at everyone on the list. I haven't found what I'm looking for so far. Does anyone know of such a tool?
Social Media | | Matt_Wilson1 -
When Did Twitter Start Injecting Ads?
Buongiorno from 17 Degrees C mostly cloudy wetherby UK 🙂
Social Media | | Nightwing
When did twitter start adding ads in to tweets? Mouse action here:
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/twitter-injecting-ads_zpsb7e26f65.jpg Grazie tanto,
David0 -
Does it matter waht email address you use for twitter?
Hello, Does it matter what kind of email address my client uses for a business twitter account? Like [email protected] or [email protected] or client'[email protected] We're looking to use twitter for guest post outreach. Thanks.
Social Media | | BobGW0 -
Business CRM for Facebook, Twitter, Linkedin
Hi Guys, Does anyone know / use any good all in one CRM for Facebook, Twitter and Linkedin. This is for business purposes therefore I will need to able to post on facebook as my business page (not personal profile). Thank you.
Social Media | | Socialdude1 -
Twitter campaign - need some feedback
Hi I am helping my wife optimize e-com site selling childrens clothing. I am learning SEO from scratch and have no real computer background (physician IRL). Been doing okay - member here for less then 2 months and are ranking 12th and 14th for 2 main keywords (frontpage) and 4 other keywords on first page (producer names on separate pages) (6th -9th spot). All of course absolutely whitehat. I havent done a twitter campaign yet. just recently opened twitter account but have 3 or 4 followers willing to retweet ( they all have 700-1000 followers in right segment). I have very limited twitter knowledge. Here is my idea and just shoot at it if you think i should do it otherwise: it will be in norwegian but ill do it in english just for you 🙂 follow @companyname(epleskrinet) #childrensclothing (which is name i use for company on facebook) and retweet and take part to have your chance to win a 'giftcard' of x USD. (www.epleskrinet.no) I am planning to put a box/picture referring to competition on frontpage. Feel free to critique me, thanks for help.
Social Media | | danlae0 -
Does it make sense to have one facebook/twitter account for multiple websites?
If you have several different websites with related themes, does it make sense to just have a facebook or twitter page for the company to make managing the account more manageable?
Social Media | | thappe0 -
Why are the crawls not picking up my twitter account?
Hello everybody, For some reason, both the google crawler and the SEO Moz crawler are not picking up a twitter account I am using with my site. Maybe I am doing something wrong? My website is http://www.compare4me.ie and the twitter account is http://twitter.com/#!/compare4me Thanks in advance.
Social Media | | compare4me0