Is Moz Pro down?
-
This morning, just before trying to meet with a client, I cannot access Moz Pro.
Here is the page I get:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<error>NoSuchBucket
<message>The specified bucket does not exist</message><bucketname>analyti</bucketname><requestid>DC68738B494D30A1</requestid><hostid>r13H1pVq04vKGcKkAD9AUCTRXNdZAhUOULNwv4/TB74e0utcat2mV3PT7dXOtnuG</hostid></error>What can I do to access my information?
-
Hi,
I'm currently having the same problem. I cannot access to moz pro. I gave deleted my cookies and history but still got the same problem.
It worked this morning...
Any ideas?
-
What specific issue are you having with Moz Local? If you don't want to go into details here in the community, you're welcome to send a support ticket in and one of us on the team can get back to you that way.
Re: your question about chat, it is available but generally only for sales or billing related questions. At the moment, we've pulled back on chat so we can get through a backlog of tickets but things should be back to normal in the next week or so.
-
No problems accessing Moz at the moment. Thanks for asking.
Concerning another question, I am having problems with the Paid Local Search tool. I am actually having greater success with getting directory listings correct without the paid option. I must be missing something.Having covered the documentation several times, do we ever have the option for a live chat with someone at moz?
-
That's definitely odd, but I'm glad it ended up working out in the end. Just to make sure though, are you still running into any issues accessing Moz?
-
Hi Sam Weber,
Even with clearing my cookies and trying Chrome, Firefox and Safari, I was unable to gain access to Moz Pro for almost a full hour. Fortunately, my client was willing to adjust our meeting, so I could pull the reports needed.
-
Hi there,
Thanks for reaching out and apologies for any issues here!
There weren't any outages to Moz that I'm aware of. I was able to access the site and tools from the 8th to today (10th) fine. Can you tell me if you're still having problems here? If so, can you try clearing your cookies/cache and restarting your browser? If that doesn't work, the next thing to try is a different machine and then accessing Moz from a different network.
-
I just switched browsers to see if that may help.
In IE, the URL comes up: http://analyti/pro/home
The message on the page says:
| |
The webpage cannot be found
|
| HTTP 404 |
| |Most likely causes:
- There might be a typing error in the address.
- If you clicked on a link, it may be out of date.
|
| |What you can try:
|
| || | Retype the address. |
|
| || | <a>Go back to the previous page.</a>
<noscript id="goBack">Go back to the previous page.</noscript>
|
|
| || | Go to
<noscript id="mainSite2">the main site</noscript>
and look for the information you want. |
|
| ||
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is there a way to connect Moz to Databox?
Is there a way to pull data from Moz into other applications, such as Databox? If possible, how do I set this up?
API | | jenmilehigh1 -
Frequency of Moz page authority updates?
I have some new pages on my site, and Moz gives them a very low PA ranking. I am wondering if these scores are updated monthly or quarterly? I'm not sure how frequently to check back for updated scoring.
API | | AndrewMicek0 -
Is Moz's rank checker driving referals (and bounces) in my analytics?
I see 200+ referral visits per month from "rank-checker.online" and they all bounce with one second session durations. Are these bounces hurting my SEO? They are definitely distorting my referral metrics. Can I block them somehow?
API | | 10516VT1163000 -
Extracting MOZ Domain Authority
Hi
API | | SteveWarren
I have looked but cannot find any reference to this, so I hope someone can help me.
Is it possible to upload a list of domain URLs and retrieve their MOZ Domain Authority?
Many thanks
Steve0 -
Use of Moz with non-latin characters
Hey there, I am new member with Moz and i have to say that you are doing very good job. Three days ago, i have learnt that the On-page Grader and On-Page Optimization tools are useless for me because i am using no-latin keywords (greek characters) in order to optimize my SEO. From that moment i dont know how to properly use moz pro in order to optimize my SEO score (if this still can be done) so i would like to ask: Without these two powerfull tools how can i use the Moz Pro in order to optimize my (greek) website? Is this possible to do it with out these two tools? should i try to do it manually? if yes what i have to read/learn in order to do it manually? What other tools can i use in order to help me rank my website instead of On-Page grader and optimization? Thanks in advance
API | | tsalatzi0 -
Can we get access to Moz's Rank Tracker via the API?
I'd like to be able to pull the results from Rank Tracker into my own application. Can I access it via an API? I don't see it anywhere in the Moz documentation, which is usually a clear answer. If not, how do you suggest to automate the inclusion of this data without, for example, being blacklisted?
API | | MB070 -
Moz Analytics doesn't work
Hello Mozers, Moz analytics doesn't work already more than a week. I've tried on Mozila Firefox 29.0.1 and Chrome Version 34.0.1847.137 and getting some nasty errors. Firefox Firebug console: TypeError: freya.getApp is not a function
API | | juris_l
...mpaign_owner_id:app.getParam('campaign_user_num'),campaign_id:app.getParam('camp... applic...23b3.js (line 223) Chrome Firebug console: Uncaught TypeError: undefined is not a function <a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/application-c42010fe6b0d425aca7cad19e29223b3.js:223">application-c42010fe6b0d425aca7cad19e29223b3.js:223</a> freya.RoutesUtils.applyDefaultParams<a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/application-c42010fe6b0d425aca7cad19e29223b3.js:223">application-c42010fe6b0d425aca7cad19e29223b3.js:223</a> freya.RoutesUtils.make<a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/application-c42010fe6b0d425aca7cad19e29223b3.js:223">application-c42010fe6b0d425aca7cad19e29223b3.js:223</a> freya.Routes.settingsCampaignPath<a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/application-c42010fe6b0d425aca7cad19e29223b3.js:227">application-c42010fe6b0d425aca7cad19e29223b3.js:227</a> freya.views.NavSite.freya.View.extend.renderData<a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/application-c42010fe6b0d425aca7cad19e29223b3.js:713">application-c42010fe6b0d425aca7cad19e29223b3.js:713</a> freya.View.Backbone.View.extend.render<a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/application-c42010fe6b0d425aca7cad19e29223b3.js:231">application-c42010fe6b0d425aca7cad19e29223b3.js:231</a> (anonymous function)<a class="console-message-url webkit-html-resource-link" title="http://analyti/pro/home:213">home:213</a> fire<a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/jquery-b68cd156547e7de90502ecf7becf0beb.js:60">jquery-b68cd156547e7de90502ecf7becf0beb.js:60</a> self.fireWith<a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/jquery-b68cd156547e7de90502ecf7becf0beb.js:66">jquery-b68cd156547e7de90502ecf7becf0beb.js:66</a> jQuery.extend.ready<a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/jquery-b68cd156547e7de90502ecf7becf0beb.js:22">jquery-b68cd156547e7de90502ecf7becf0beb.js:22</a> DOMContentLoaded<a class="console-message-url webkit-html-resource-link" title="http://analyti/assets/jquery-b68cd156547e7de90502ecf7becf0beb.js:53">jquery-b68cd156547e7de90502ecf7becf0beb.js:53</a>1 -
What is Moz's Error.aspx?aspxerrorpath HTTP Status 302 error message?
Hi, I am not sure what this error message is: "Error.aspx?aspxerrorpath". It immediately follows pages that are given at 302 status in Moz's crawl report. The same pages have never had this error before: | http://www.homedestination.com/news/2013/Minneapolis-home-price-appreciation.html | | http://www.homedestination.com/mortgage-worksheet.html | | http://www.homedestination.com/foreclosure-eligibility.html | Each page has a 100% score with WC3. Could you give me more insight as to what Moz may suggest I do to give the page a 200 HTTP status as before? Thanks.
API | | jessential0