GWT Change of Address Keeps Failing
-
Followed Google's instructions for using the Change of Address Tool in GWT to move rethinkisrael.org to www.fromthegrapevine.com. I'm getting this message, "We tried to reconfirm ownership of your old site (rethinkisrael.org) and failed. Make sure your verification token is present, and try again."Even though the site is verified, we undid the DNS change, and checked the meta verification tag. The tag is correct. And, since the site is ALREADY verified there was NO way to 'veryify' in GWT again. The message in GWT says "verification successful."We redid the DNS change, tried again to do the address change and get the same error message. Any ideas?
-
Hi Aggie,
Sorry that you're experiencing problems with your migration.
My first thought was that you need to make sure you've verified non-www and www for both the old domain and the new one. It sounds like you may have done this?
What verification method did you use to verify your old domain?
I found a thread in the Google Webmaster forums which mentions using a different verification method (DNS record on both domains) and that seemed to fix the problem. Here is the thread:
https://productforums.google.com/forum/#!topic/webmasters/2BC36MTFIm4
Let us know if that helps!
Paddy
-
Lisa,
I am going to try and assist you. I will follow up when I have an answer. Give me a day or two. Sorry,
Robert
-
Tried that too.
-
Robert we tried everything. We had both www and non www verified, and and set the preferred domain to www.
During this ridiculous exercise we went back and verified both, redid the redirects and tried the process all over and keep getting the same error.
Thanks for trying.
Lisa
-
Aggie,
I see the G Verification meta in the old site as of June 27th, 2014. I would go on the WMT forum and the fifth item down is verification. Ask your question on there and you will likely get what you need. I have done a lot of change of addresses and not run into the problem.
One question is did you have a preferred domain for the old site (non-www or www)? I noticed that the old site is without WWW and the new is with. If the preferred domain was without, be sure you put the old in as no www and try that.Let us know what you find if no one here has a good answer.
Best
-
I guess Google needs to confirm that you own both sites when you do the URL change. When you ask for a change of address, as you edited the DNS records, the old Website no longer exists and cannot be verified.
Can you keep both Websites alive at the same time? I mean, leave the site up at rethinkisrael.org and also at www.fromthegrapevine.com, both at the same time (that shouldn't be too hard) and then try the Change of Address again. Once completed, you can remove or 301 the old rethinkisrael.org
Hope that helps.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Site address change: new site isn't showing up in Google, old site is gone.
We just transitioned mccacompanies.com to confluentstrategies.com. The problem is that when I search for the old name, the old website doesn't come up anymore to redirect people to the new site. On the local card, Google has even taken off the website altogether. (I'm currently still trying to gain access to manage the business listing) When I search for confluent strategies, the website doesn't come up at all. But if I use the site: operator, it is in the index. Basically, my client has effectively disappeared off the face of the Google. (In doing other name changes, this has never happened to me before) What can I do?
Technical SEO | | MichaelGregory0 -
Resubmit sitemaps on every change?
Hello Mozers, Our sitemaps were submitted to Google and Bing, and are successfully indexed. Every time pages are added to our store (ecommerce), we re-generate the xml sitemap. My question is: should we be resubmitting the sitemaps every time their content change, or since they were submitted once can we assume that the crawlers will re-download the sitemaps by themselves (I don't like to assume). What are best practices here? Thanks!
Technical SEO | | yacpro131 -
Redirect 301 issue. I changed my domain name and Google is killing me.
Hello SEO community: I have this problem, and I don't know exactly what to do. I recently changed my domain from uclasificados.net to uclasificados.com uclasificados.net was a free classified ads for USA in spanish, and was my most affortable site, so I wanted to convert it to .com because I thought it could get more popular with the .com domain. uclasificados.com was before a free classified ads website for Colombia, but was not very popular and had poor traffic so I moved the Colombian content to uclasificados.co. Since I changed my domain from uclasificados.net to uclasificados.com I have lost a lot of ranking, and l my traffic every day is getting lower. I have already checked the 301 redirections and they are working correctly, but even thought I keep getting less traffic and less money. I have also checked with moz tools both sites link juice, and it says that uclasificados.net have better reputation. So I was wondering if I change it back and redirect uclasificados.com to uclasificados.net but I worrie that if I do that, maybe I can make things worse. What do you recommend me?
Technical SEO | | capmartin850 -
Google Indexed URLs for Terms Have Changed Causing Huge SERP Drop
We haven't made any significant changes to our website, however the pages that google has indexed for our critical keywords have changed to pages that have caused our SERP to drop dramatically for those pages. In some cases, the changes make no sense at all. For example, one of our terms that used to be indexed to our homepage is now indexed to a dead category page that has nothing on it. One of our biggest terms, where we were 9th, changed and is now indexed to our FAQ. As a result, we now rank 44th. This is having a MAJOR impact on our business so any help on why this sudden change happened and what we can do to combat it is greatly appreciated.
Technical SEO | | EvergladesDirect0 -
IP address URLs being indexed, 301 to domain?
I apoligize if this question as been asked before, I couldnt' find in the Q&A though. I noticed Google has been indexing our IP address for some pages (ie: 123.123.123.123/page.html instead of domain.com/page.html). I suspect this is possibly due to a few straggler relative links instead of absolute, or possibly something else I'm not thinking of. My less-evasive solution a few months back was to ensure canonical tags were on all pages, and then replaced any relative links w/ absolutes. This does not seem to be fixing the problem though, as recently as today new pages were scooped up with the IP address. My next thought is to 301 redirect any IP address URL to the domain, but I was afraid that may be too drastic and that the canonical should be sufficient (which it doesn't seem to be). Has anyone dealt with this issue? Do you think the 301 would be a safe move, any other suggestions? thanks.
Technical SEO | | KT6840 -
Google website-links changing back and fourth
Thought I might ask you guys if you have ever seen anything similar, 'cause I sure haven't. 🙂 I have a client who stumbled across a problem with his website links. Google change them back and fourth. one day one of the links will be called "iPhone 4 accessories" and some weeks pass and then it changes to " 4 accessories". Weeks pass again and then the iphone is back. First I thought to myself that Google might have expanded the AdWords filter to include website-links.. But then I remembered that they were ordered by the EU courts to size that practice.. so that can't be it. Plus allot of his competition doesn't seem to have the same problem. I have checked everything, the links, title tags, page titles exc.. and I acn't realt find any reason why this should be happening to him and I must admit I have never seen anything similar. Any hints and pointers would be most welcome 🙂
Technical SEO | | ReneReinholdt0 -
Google Places and Name Change
Hello - I have a client who is a realtor and changed agencies. I edited their Google Places entry and the new name of their agency and address are showing - but so is their old listing. The agency they left is now trying to sue them for showing up in a number one position with Google Places under their agency name. Is this an indexing issue with Google? Their name shows up under both agency names. The corrected one shows most often, but the old one is still popping up on occasion. Thanks,
Technical SEO | | seoessentials1