404's - Do they impact search ranking/how do we get rid of them?
-
Hi,
We recently ran the Moz website crawl report and saw a number of 404 pages from our site come back. These were returned as "high priority" issues to fix. My question is, how do 404's impact search ranking? From what Google support tells me, 404's are "normal" and not a big deal to fix, but if they are "high priority" shouldn't we be doing something to remove them?
Also, if I do want to remove the pages, how would I go about doing so? Is it enough to go into Webmaster tools and list it as a link no to crawl anymore or do we need to do work from the website development side as well?
Here are a couple of examples that came back..these are articles that were previously posted but we decided to close out:
http://loyalty360.org/resources/article/mark-johnson-speaks-at-motivation-show
Thanks!
-
Hi
As far as I know there is no way to do this in webmaster tools. You can test your robots.txt file with the Robots.txt Tester - but you need to actually update the real file to block URLs from being crawled.
At any rate, normally you would not block 404s from being crawled - Google with either stop crawling them on their own, or this way if they are indexed they can drop out of the index.
-
By submit to webmaster tools, I meant submit the link so Google will not crawl it again.
-
What do you mean by "submit links to Google Webmaster Tools"? As far as I know there isn't a way to submit 404 URLs in there.
The way to solve 404s are;
- make the URL a real page again (if it broke by accident)
- remove links pointing at the bad page
- 301 redirect the 404 page to one that works
- you can opt to leave it alone if there was nothing important on that page and there is no good page to redirect it to
404s might hurt rankings, but only in extreme cases where it was a popular page and now you're losing the back link value or referral traffic etc. I'd say in 90/100 cases 404s will not hurt your rankings.
-
Interesting - good to know! So even when we submit these links to Google Webmaster tools, that doesn't solve the problem, correct? Even if Google isn't crawling these links (eventually) will it still hurt SEO rankings overall?
-
Got it. So I guess we need to decide what makes sense work-load wise and what is best for the site. If we do 301 redirects, is that seen as more beneficial than an "engaging" 404 page that allows people to go to another page?
It seems like the 404 page would be one project where constantly adding in 301 redirects would be a lot of work.
-
Theoretically a 404 error is a deleted page. To get rid of the 404 error you have to redirect the broken link, or deleted page.
-
Is there no way to just completely remove or delete a page/404 or it will always exist on some level?
-
Hey There
Google's webmaster documentation says;
"Generally, 404 errors don’t impact your site’s ranking in Google, and you can safely ignore them."
When Google says "generally" this tends to mean "in most cases" or "not directly" or "there may be secondary effects"... you get the idea.
But I think they are assuming you need to be smart enough to know if the 404 was intentional, and if not why it happened. For example - if you had a really popular piece of content with back links directly to that URL, and then the URL 404s - you supposed may lose the "link juice" pointing into that article. So in that regard 404s can hurt rankings secondarily.
But as other have said, you can redirect your 404s to a similar page (Google recommends not the homepage).
I am not sure why the Moz report puts them in "high priority" - perhaps they mean "high priority" from a general web best practice point of view, and not strictly SEO.
-
With that many I would suggest redirecting them to a relevant page rather than just stopping the indexing of them by submitting the links to Google Webmaster Tools. From what I've experienced, keeping the link juice flowing through your site by redirecting them is better for your overall SEO efforts.
Of course it's faster to submit the links to GWT…but that doesn't necessarily mean it's better. Regardless of what you do or how you do it, eliminating your crawl errors is very important.
-
https://www.youtube.com/watch?v=9tz7Eexwp_A
This is video by Matt Cutts that gives some great advice. My goal is always to redirect them, even if it is back to the main article category page or even the home page. I hate the thought of losing a potential customer to a 404 error. This has to be your decision though.
Errors are not good, no matter what kind of error they are. Best practice is to remove any error you can. When your bounce rate increases you lose ranking power. When you have broken links, you lose searchers. That is the simplest way to put it.
-
Fix them, redirect them back to a relevant page and then mark them as fixed in GWT.
-
When we ran the MOZ report it said we had more than a couple...probably around 50 or so. Our website has been around 5-6 years and I don't think we have ever done anything with any of them. With this many errors, what is your suggestion? Would it be faster to submit the link to Google Webmaster tools than waiting for them to be crawled again?
-
404's can reduce your ability to rank highly for keywords when they effect your bounce rate and lower your impressions. Consider it giving your website a bad reputation. Again, it takes a lot of them to do this.
-
We are using Expression Engine. A lot of the links are within our own site - they are articles we once posted, but then we decided to close for one reason or another, and now they are throwing a 404 error. We don't necessarily have anything to redirect them to since they are mostly just random article pieces, which is why we were looking into deleting them completely.
-
There's tons of documentation stating that 404's negatively affect SEO. It's definitely debatable and there are obviously other factors involved. My main point is that it's important to deal with any and all crawl errors.
-
adamxj2 re: "... having too many at once can negatively affect your rankings...."
???
on what testing do you quote that? As my own SEO world includes no such assumptions or proof of same!
WHAT a 404 will affect is conversions...no one who shows up on a site after taking a link into same and finding a 404 will ever get a feeling other than if a site can't fix it's 404's then why would I belive they can sell me something etc.
404's do NOT affect rankings....they disappear on their own it's true...but I always fix same asap!
-
Hello!
Although 404's will eventually stop being crawled by Google, having too many at once can negatively affect your rankings. The most important thing is that you do not want to be linking to these 404s anywhere from within your site. If so, you want to definitely remove those links.
If I have one or two 404s in my crawl errors, I typically will just leave them be and wait for them to be dropped out of being indexed. Some other solutions I've utilized are:
1. Make an engaging 404 page so that when users find the page they will be encouraged to stay on the website. Having a search box or some of the most popular links on the page is a good place to start
2. 301 redirect the pages to relevant pages that do exist. This will help your link juice flow and will make for a good user experience since they are reaching a relevant page.
Hope that helps!
-
I would log in to GWT and look at your 404 errors under crawl errors. In there you will see where the links are still linked from. If they are pointing at external sites, I would redirect them. I don't know what platform you are using, but you should be able to do this in the admin section of your platform.
If they aren't linked externally, you should probably still redirect them. I know the Google says that 404 errors are harmless, but if you have dead links on your site and someone clicks on it, it most likely results in a lost searcher.
Hope that helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What's the best way of crawling my entire site to get a list of NoFollow links?
Hi all, hope somebody can help. I want to crawl my site to export an audit showing: All nofollow links (what links, from which pages) All external links broken down by follow/nofollow. I had thought Moz would do it, but that's not in Crawl info. So I thought Screaming Frog would do it, but unless I'm not looking in the right place, that only seems to provide this information if you manually click down each link and view "Inlinks" details. Surely this must be easy?! Hope someone can nudge me in the right direction... Thanks....
Intermediate & Advanced SEO | | rl_uk0 -
Does traffic for branded searches help a site rank for general terms?
A year or two ago we put up some websites which were specific to brands we own. Sure enough those sites (eg 'myBrand.com') started to rank pretty well for those brand terms eg 'mybrand curling tongs' (it's not curling tongs, btw, but you get the idea). We were getting a decent amount of traffic presumably from people who have bought or seen these products on our amazon/ebay stores. Before long, we see us starting to rank well for non branded searches eg 'curling tongs' even among decent competition. Next thing you know I'm getting told by the boss that we need to put up websites for all specific ranges, not just brands, because specificity is a bonus for ranking well. While there's probably a point that a site for MybrandCurlingTongs lends itself well to ranking for curling tongs, is there also an element that the branded searches we got (via making our brand known on amazon/ebay) helped the site gain recognition and authority? As such a new website about 'ionising hair dryers' would not rank well based on being specific, because it wouldn't be helped by a lot of branded traffic?
Intermediate & Advanced SEO | | HSDOnline2 -
SEO's Structuring Your Work Week
Hi I wanted some feedback on how other SEO's structure their time. I feel as though I'm falling into the trap of fire fighting with tasks rather than working on substantial projects... I don't feel as though I'm being as effective as I could be. Here's our set up - Ecommerce site selling thousands of products - more of a generalist with 5 focus areas. 2 x product/merchandising teams - bring in new products, write content/merchandise products Web team - me (SEO), Webmaster, Ecommcerce manager Studio - Print/Email marketing/creative/photography. A lot of my time is split between working for the product teams doing KWD research, briefing them on keywords to use, checking meta. SEO Tasks - Site audits/craws, reporting Blogs - I try and do a bit as I need it so much for SEO, so I've put a content/social plan together but getting a lot of things actioned is hard... I'm trying to coordinate this across teams Inbetween all that, I don't have much time to work on things I know are crucial like a backlink/outreach plan, blog/user guide/content building etc. How do you plan your time as an SEO? Big projects? Soon I'm going to pull back from the product optimisation & try focussing on category pages, but for an Ecommerce site they are extremely difficulty to promote. Just asking for opinions and advice 🙂
Intermediate & Advanced SEO | | BeckyKey3 -
Redirecting Domain / Maintaining Keyword Ranking
Right now we have two sites: "our-company.com" and "cool-widgets.com." We rank high for "cool widgets" searches due to our keyword-friendly URL, but we're merging everything into our newly-redesigned company site. Should we redirect the old "cool-widgets.com" homepage to "our-company.com" (to directly transfer the old PR and links), or would it be more prudent to redirect the old homepage to "our-company.com/cool-widgets" to keep the "cool widgets" keyword in the URL? This option seems like it would be good for maintaining organic search results, but it wouldn't pass the strong link backbone to the new site's homepage.
Intermediate & Advanced SEO | | versare0 -
Organic searches are a roller coaster when should I get worried?
Hello Moz'ers I know organic searches go up and down and there is no way to control that. When should I be worried about search results I.E. site is being de-listed or some other SEO problem Screen-Shot-2014-12-15-at-10.08.37-AM.png
Intermediate & Advanced SEO | | ryanparrish0 -
Using a 302 re-direct from http://www to https://www to secure customer data
My website sends Customers from a http://www.mysite.com/features page to a https://www.mysite.com/register page which is an account sign-up form using a 302 re-direct. Any page that collects customer data has an authenticated SSL certificate to protect any data on the site. Is this 302 the most appropriate way of doing this as the weekly crawl picks it up as being bad practise? Is there a better alternative?
Intermediate & Advanced SEO | | Ubique0 -
Best way to get the keyword ranking at the top
I am working on site for around six months now.
Intermediate & Advanced SEO | | ray2810
I have done social bookmarking submission, directory submission, blog comments, forum submissions etc. Is there anything else i can do to make the rank go higher. nothing is working correctly.0 -
Do search engines understand special/foreign characters?
We carry a few brands that have special foreign characters, e.g., Kühl, Lolë, but do search engines recognize special unicode characters? Obviously we would want to spend more energy optimizing keywords that potential customers can type with a keyboard, but is it worthwhile to throw in some encoded keywords and anchor text for people that copy-paste these words into a search? Do search engines typically equate special characters to their closest English equivalent, or are "Kuhl", "Kühl" and "Kühl" three entirely different terms?
Intermediate & Advanced SEO | | TahoeMountain400