Problems with a website-help

[Britewave]

Soooooo, I did a crawl report on this site : www.greatwesternflooring.com and this was what was on the report. This is a dnn site. I'm guessing the site has a redirect loop given the http status code. Can anyone help me with a fix. (the developers have said there is no redirect on the site......clearly there is....)

| http://www.greatwesternflooring.com/ | 2015-01-07T21:32:25Z | 609 : Redirect to already-visited URL received for page request. | Error attempting to request page; see title for details. | 302 | http://www.greatwesternflooring.com |

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[Xtend-Life]

Probably not important but there is a wild card A record (*.greatwesternflooring.com) https://who.is/dns/greatwesternflooring.com, if you visit http://greatwesternflooring.com you get a 301 redirect to http://www.greatwesternflooring.com/

I would try have a CNAME for www. and maybe set a rel="canonical" for the domain

[Ray-pp]

there is definitely a 302 redirect - the developers should be able to recognize this and ensure that the site is only using a 301 redirect when appropriate (e.g. non-www version 301'ed to the www version).

I cannot suggest a fix for the .asp / IIS environment, but your developers should be able to recognize the 302 redirect and implement the correct redirect in your htaccess file.