Same location, same industry, same phone number, old name
-
Hey Moz!
I was recently hired for some local SEO work and discovered this about my client.
His business used to be called something else before he purchased it. He has the same phone number and same domain name, but there are Google My Business pages for both the old name and the new name, both of which have the same address, phone number, and domain name listed on them.
I am not sure what the correct course of action is. Should I begin removing the old information? It seems as though there is no penalty in place but I don't want to build a campaign on a poor foundation. Is there a way to let Google know that this old page should not exist anymore?
Any advice would by much appreciated!
-
Great thank you, I think you just verified other research that I have done. Thanks again!
-
Per: https://support.google.com/business/answer/3038177, the name should, "...reflect your business’ real-world name, as used consistently on your storefront, website, stationery, and as known to customers." You'll want to only have one listing using the businesses correct and current name.
-
Hi Anthony,
It's great to see you updating your business' local information. Consistency is very important in local search.
I suggest editing the old profile to have the same, consistent information as your current profile. Then, find the old local listing on Google Maps and click 'Suggest an edit.' There you can submit feedback to let Google know the old listing should be removed in place of the new listing and information.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Business - Adding location into business name
Hello, I've a client that has many services in different locations and addresses with the same website and phone number. But the thing is they want me to involve location name to business name. Is there a way to add and verify as bulk ?
Local Listings | | omeryamac0 -
Google Business listing algorithm when listing the top 3 locations in Google Search
Hi, awhile back I decided to make separate website contact pages by location and Google Business listings(some being just a service location with no address displaying) for Greenshield Pest Control Inc to help better target per city key term searches. Please refer to screenshot A http://puu.sh/qxWjH/6153c0edf2.png and B http://puu.sh/qxWfJ/bff7ad02cf.png. A) Searching "pest control belleville" brings up the Belleville Greenshield business listing in the top 3 as desired. B) Searching "pest control brockville" brings up the Kingston Greenshield listing in the top 3. While they do provide service for the Brockville location we don't have a dedicated Brockville service location and listing setup. I'm happy the Greenshield listing shows up in the search for case B but my question is does anyone know why Google decided for two out of the top 3 listings(Greenshield and Enviro Guard Plus Inc) to use a non-Brockville business listing? Kingston is 45mins away from Brockville and Harrowsmith about 1 hour away. Is there a certain distance range a Google business listing has to be for it to have a chance to be included in the search besides the actual city I'm searching for?
Local Listings | | FPK0 -
4 shared locations - 1 phone number - legacy GMB - HELP!!!
I have a friend who is a dietician and has the following issue with his business He works in 4 different locations across town- Each location is shared with other practitioners. - he uses the same phone number for each location (free 0800 UK number)- he has legacy google places profiles for some locations with some reviews he'd like to keep and other locations he'd like to delete.He'd like to be present on page 1 of google for terms like dietician in "name of location he works in"I am clearly concerned about his NAP profile since he only has 1 phone number for all locations.The address of each location can clash with other practitioners working there who have already registered a GMB profile using the same addresses although there might be the possibility of using something like "suite x" to differentiate his business in the address.Can anybody advice on how they would approach this one please.Thanks
Local Listings | | coolhandluc0 -
Multi city locations and webmaster tools
I recently read this article: https://mza.bundledseo.com/ugc/get-your-multilocation-business-ranking-in-multiple-cities-with-one-domain-21815 In it Brian talks about setting up webmaster tools for city locations and directories. So my client has a site: www.example.com/city1 and www.example.com/city2 How do I configure webmaster tools for these city locations. Is it possible?Is it worth it?
Local Listings | | AL123al0 -
Deciding whether to list multiple locations
Hey Mozzers, thanks for your awesome help today. I have another related question to local listings. We're currently rebuilding our website and we have multiple physical locations across the UK. Is it beneficial SEO wise for us to display just one address on our contact page or should we list the 5 addresses that we have? I have also been checking out our local listings and it appears that we have inconsistent listings across the 13 sites that Moz local lists in the UK and then across various other directories. How important is it to get these cleaned up? Cheers in advance Leo
Local Listings | | Leo_Woodhead0 -
Help tracking phone number calls from Google Plus & Yahoo Local
Hi, I own a business in United States and serving multiple locations around US. I have listings for all my locations in Google Business as well as in Yahoo Local. To track the phone calls that are made through Google & Yahoo, I have provided a 2 different phone numbers in these listings in order to track it effectively. Recently, I read that even the tracking phone numbers will rise an inconsistent NAP in Google local ranking factors. If such is the case, how can can effectively track the phone calls separately from these business listing? Does anyone have any better idea for this? Thank you,
Local Listings | | Luckydtech1 -
Why is my location info on google+ correct in one state, but wrong in another?
One search was performed from Oklahoma, and one from California where the business is located. The Google maps data is wrong in CA, but correct in OK. The wrong info is the old business name that closed two years ago. I've written Google twice asking them to remove it from Google Maps, but they write back and say no. http://d.pr/i/KbIN http://d.pr/i/Gce9 Thanks for any input, I appreciate it.
Local Listings | | marshalllj0 -
Unable to verify my google local listing page by phone verification.
Hi, I have created the Google local listing page for my business site. I want to verify it using the phone verification but there is only a option - "verify by postcard". Is there no option to verify it using a phone number? Help needed.
Local Listings | | SangeetaC0