Company Knowledge Box Questions
-
I've been keeping track of changes in my company's Knowledge Box, and it's been responding in completely unpredictable ways. We are currently in the middle of a site redesign -- the current site has not received any SEO attention in a while, apart from two major edits:
1. Adding the social media schema (which Google has not picked up -- we did this close to two months ago).
2. Citation cleanup through Moz Local and BrightLocal
What I've noticed about the Knowledge Box is that it would show up for the query "Now Media Group" if and only if the location was set for San Diego, CA, which is where we're based. Now, it will only show up for the query "Now Media Group San Diego."
My first question: If the location setting is already set for San Diego, why would Google need the additional qualifier to show the Knowledge Box? Any theories?
My second question: Is our local SEO efforts hurting our online presence? We don't provide services locally, except to a handful of clients. We have clients throughout the United States and Canada. It'd be nice if our Knowledge Box showed up regardless of where someone is searching our brand name from. The reason I point at local SEO specifically is because I've noticed that an ex-client of ours has a knowledge box no matter where you search from, and she has no local SEO whatsoever -- the Box shows the address: Douglass, KS. Is our local SEO sending Google mixed signals and affecting when/where the Knowledge Box shows up?
Thank you!
-
If a lot of your citations are San Diego based then perhaps. Even Moz doesn't get a knowledge box from time to time unless you enter Moz Seattle, WA, and their brand is very national / international. Again, a big part of the knowledge box is user intent and search volumes.
-
Hi Ryan,
Thank you for your response!
Your point on Google+ is well received (although the Test post was us testing out a Sprout Social extension).
Regarding the competing brand names, what I notice (although my search results might be conditioned) is that our company dominates the front page. And, no knowledge box is showing up, rather than a competitors'.
You don't think local SEO can hurt a national/international SEO presence?
-
One theory is that the Now Media Group name isn't unique enough as there is also www.nowmedia.co.za, a South African company of the same name.
The Knowledge Box also becomes more in-depth the stronger your brand becomes. For example, if you search "WWF" you get the Knowledge Box for the World Wildlife Foundation, and then after the news there's a Wikipedia link to the WWE as it used to be known as the WWF. If Google were a thing in the early 80s, this might have been more hotly contested, with WWF (the wrestling version) likely coming out on top.
Getting more Google+ posts (aside from Test) as well as more followers and shares will help build out your knowledge box. In addition having social media signals from all over (Canada and the US) will contribute as well. Take a look at WWF's knowledge box as a comparison. Cheers!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Raise in ranking but drop in visibility, also question about wordpress themed SEO
Hello,
Local Website Optimization | | SharonEKG
my first question is, i started working in August on a website for furniture repair and services that is a local business and who ever setup the website and did the SEO before me implanted the front page content and many other pages in the theme itself, we got Yoast premium and i mostly get bad rank of the page both from Yoast and Moz im guessing because it is simply cant find the links and content that is on the page since it is in the theme code. should i recommend the company to do a makeover and move everything to the actual wordpress page?
Also many changes has been made to the website, too many to track and i have seen in the past month an continues drop lower and lower of our visibility, but yet in the past week and half huge jump in some rankings. some of them are for hard to rank keywords, a jump of sometime 20/30+ up the ranks.
since i dont have a track of all the changes has been made, is there a way to know what cause it? Also one last question,
i have implemented google tag manager and been configuring it for the past month and now i have finally getting close to track all metrics we would like to track, i have removed all google analytics codes that i knew of and managed to find through search through the theme and plugins but yet when i fire up tag assistant it shows two codes the tag manager and analytics, i know it could interfear each other or give false/double readings. is there a way to track it and remove it? i have went through all theme files.. and cant find it.. Thanks!0 -
Question about schema.org
Hi guys, I have a website that has many local based pages. In other words we're featuring local businesses in many many cities. So my question is, will it help if i add schema markup to each page while each markup will be appropriate to the city each page belongs to? Will it help with ranking those local pages? Thanks
Local Website Optimization | | odmsoft1 -
If your company name is the same as a famous person/movement/celebrity what kind of options do you have in building your knowledge graph relevance, and improving your SERP?
Is it possible for a large global company to compete for SERP rankings against a pop-culture celebrity/movement that is regularly in the news? Thank you!
Local Website Optimization | | Scratch-Kony0 -
What is the best way for a UK company to source SEO Support to boost SERPS in USA Google?
We are a niche web retailer with a world leading product and as such are probably the best option for USA customers (even though we are based in the UK) up to 18 months ago google agreed and placed us high for USA searches and we had good business as a result however since penguin (or around that time anyways) google increased our SERPS for more local markets (UK and EUROPE) and decreased our ranks for USA with a consequent reduction in our USA sales We want to improve rank again in USA (and Canada and Australia and Russia) but need specialist help What's the best way to source that? (short of someone saying they know exactly how to do that) ant recommendation most gratefully received Tom
Local Website Optimization | | tomnivore0 -
Hiring an SEO Company
I am looking to hire an SEO company each have there own ideas and strengths. My concerns are what is good and what is bad. Here is one company where their Silver Package fits within our budget. But there are a lot of features on here we do know if is it good or bad SEO. I attached the packages they send us. If we were to hire an SEO Company to do our offsite SEO, what should we be looking for that is considered whitehat seo for 2015? zCJowNb
Local Website Optimization | | TIM_DOTCOM0 -
Local SEO question
Hi I was wondering is there any specific rules for Local SEO for a service company which provides a service in a variety of cities but only has one physical location. For example is it ok to target the other cities in Title Tags or would this be frowned upon? Regards
Local Website Optimization | | TheZenAgency0 -
Can anyone recommend small UK based SEO Consultancy companies?
Hi there, We're possibly looking for a small, completely whitehat SEO firm here in the UK to work with us from early next year. We've probably got a budget of around £200 - £300 a month. We're looking for top up work really, not a complete campaign. I've checked out http://moz.com/community/recommended but it's not broken down by region or budget. I had an embarrassing phone call with Distilled who it turns out charge £10,000 a month minimum! Can anyone recommend anyone to speak to?
Local Website Optimization | | jennie.evans0 -
Duplicate content question for multiple sites under one brand
I would like to get some opinions on the best way to handle duplicate / similar content that is on our company website and local facility level sites. Our company website is our flagship website that contains all of our service offerings, and we use this site to complete nationally for our SEO efforts. We then have around 100 localized facility level sites for the different locations we operate that we use to rank for local SEO. There is enough of a difference between these locations that it was decided (long ago before me) that there would be a separate website for each. There is however, much duplicate content across all these sites due to the service offerings being roughly the same. Every website has it's own unique domain name, but I believe they are all on the same C-block. I'm thinking of going with 1 of 2 options and wanted to get some opinions on which would be best. 1 - Keep the services content identical across the company website and all facility sites, and use the rel=canonical tag on all the facility sites to reference the company website. My only concern here is if this would drastically hurt local SEO for the facility sites. 2 - Create two unique sets of services content. Use one set on the company website. And use the second set on the facility sites, and either live with the duplicate content or try and sprinkle in enough local geographic content to create some differential between the facility sites. Or if there are other suggestions on a better way to handle this, I would love to hear any other thoughts as well. Thanks!
Local Website Optimization | | KHCreative0