Google + and Google Knoladge Graph
-
I am trying to get things to match up for the company brand websearch and the Google + page and we have had it for years now
The knowledge graph on Google is showing the map, address and name (shown in attached image), but is not linked to a G+ page, as when i click the "Are you the business owner?" its is trying to make me create a new G+ business page. Anyone have any ideas on this?
Also does the wiki name have to be exact for it to show?
As for phone number would that be coming from the DNS record as that is nowhere in the markup rich snippet or normal markup
Thanks in advance
-
You're very welcome, David, and good luck!
-
Thanks for the reply, I will try what you have suggested and wait two weeks first, i have also put it across to an agency we work with for PPC and SEO and see if there contact at google has any knowledge
I will also take a read at these blogs
Thanks
David
-
Hi David,
This is one of those questions that it is really difficult to resolve in an informal forum. These types of things can require logging into dashboards, doing a lot of research etc. Now, you've already taken the direct route of trying to show this to Google. I recommend 2 things:
-
If you don't see the issue resolve within 2 weeks of speaking to Google reps, call them again.
-
If that doesn't work, take this to the Google help forum (https://productforums.google.com/forum/#!forum/business), be prepared to share all information and make a serious plea for a TC or staffer to assist you there.
-
If neither of these methods work, hire a heavy hitting SEO as a consultant. He/she may need to dig deep, given the fact that Google pulls data from a variety of sources, meaning that there can be so many variables in a case like this.
Additional reading while you're waiting for help:
http://localu.org/blog/8-tips-optimize-local-knowledge-panel-google-search/
http://localu.org/blog/local-knowledge-panel-doesnt-show-google-can/
Hope this helps!
-
-
You can also try Miriam who is a bit of a local guru: https://mza.bundledseo.com/about/team/miriamellis for ideas. Sorry to hear you didn't have much luck with your call..
-
So yesterday started a chat with Ad words in Dublin (who couldn't be more helpful) the woman Arlene gave me link to email Google in CA so i did expecting a phone call from them in CA but instead just off the phone with someone from a call center ion India who didn't have a clue. He didn't understand the fact i have 2 local pages, one showing in search knowledge graph (no content just contact info which i a page they created because there silly algorithm is terrible) and the other (one we have used, verified, mapped etc.. for over a year) he didn't under stand the fact if i delete the one we have used for over a year then we loose the content. And if i delete the other one i loose the search stuff. his solution was just to delete one. God knows who trains these people as this must happen daily with them creating pages randomly because there algorithm feels like it
-
Hey Chris,
Thank you so much, didn't notice that tiny link. Anyways, have shared the feedback with them now. I hope this will soon get fixed.
-
Good luck, look forward to hearing how you get on.
-
I am going to try get on a chat with google later on today when there chat opens, Will let use know how i get on
Thanks
-
If you've got two local pages it gets a bit more complicated, you can mark one (the new one i assume) as duplicated which should mean its deleted, I was under the impression you had a brand page and were attempting to claim a local page, you can see some more info on an older post here - https://mza.bundledseo.com/community/q/can-a-google-local-listing-be-merged-with-a-goolge-page
You can also see more information here - https://support.google.com/business/answer/6010825?hl=en This should enable you to set your primary page.
Hope some of that helps.
-
Hi Chris,
I accepted the other page and now have 2.
Both pages are verified local, is there a way to merge the two of them?
Thanks
David
-
Hello Nittin,
See the "feedback" button under the box and to the right, that should help you tell Google its the wrong info, you can also try to build your brand to be bigger than the trio which will also help.
Hi David,
is your Google plus page a Google plus page or a Google plus and Google local as unfortunately to gain the little map shenanigans you need a Google local page which you would have to create, you would then need to combine the two pages, your existing one would be become a "backup" but all the links and goodness would be transferred. Its frustrating but a bit of a necessity, It sucks that there are difference parts to Google plus/local etc.
You can see a step by step here- https://www.hallaminternet.com/2014/merge-google-brand-page-google-local-page/ though you can also find other resources if you need to via Google search.
The hone number should update with the Google local when(if) you create it.
Hope that helps.
-
I have the same doubt, when I search for "askme" which is the company I work for, its showing the wrong wiki page link which talks about a female trio from Chicago Illinois (PFA the screenshot).
How can I tell google to not link that wiki page with our brand?
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Not Indexing Pages (Wordpress)
Hello, recently I started noticing that google is not indexing our new pages or our new blog posts. We are simply getting a "Discovered - Currently Not Indexed" message on all new pages. When I click "Request Indexing" is takes a few days, but eventually it does get indexed and is on Google. This is very strange, as our website has been around since the late 90's and the quality of the new content is neither duplicate nor "low quality". We started noticing this happening around February. We also do not have many pages - maybe 500 maximum? I have looked at all the obvious answers (allowing for indexing, etc.), but just can't seem to pinpoint a reason why. Has anyone had this happen recently? It is getting very annoying having to manually go in and request indexing for every page and makes me think there may be some underlying issues with the website that should be fixed.
Technical SEO | | Hasanovic1 -
Homepage was removed from google and got deranked
Hello experts I have a problem. The main page of my homepage got deranked severely and now I am not sure how to get the rank back. It started when I accidentally canonicalized the main page "https://kv16.dk" to a page that did not exist. 4 months later the page got deranked, and you were not able to see the "main page" in the search results at all, not even when searching for "kv16.dk". Then we discovered the canonicalization mistake and fixed it, and were able to get the main page back in the search results when searching for "kv16.dk". At first after we made the correction, some weeks passed by, and the ranking didn't get better. Google search console recommended uploading a sitemap, do we did that. However in this sitemap there was a lot of "thin content sites", for all the wordpress attachments. E.g. for every image in an article. more exactly there were 91 of these attachment sites, and the rest of the page consists of only two pages "main page" and an extra landing page. After that google begun recommending the attachment urls in some searches. We tried fixing it by redirecting all the attachments to their simple form. E.g. if it was an attachment page for an image we redirected strait to the image. Google has not yet removed these attachment pages, so the question is if you think it will help to remove the attachments via google search console, or will that not help at all? For example when we search "kv16" an attachment URL named "birksø" is one of the first results
Technical SEO | | Christian_T0 -
Domain not ranking in Google
https://www.buitenspeelgoed.nl/ is a domain acquired by our client. Previously this website was on http://www.buitenspeelgoed-keupink.nl. With the old domain they were ranking top 30 on 'buitenspeelgoed' in google.nl. Now with the new exact match domain they aren't ranking any more (for months). However, the website is indexed, as you can see on http://1l1.be/nz I don't know what to do anymore. Need some advise. What we allready have done the last months: made adjustments to the 301-redirects (this was originaly setup wrong by the webdesigner (de) optimized the homepage on 'buitenspeelgoed' (strange is the fact that the Moz robot can't access the site). Checked the robots.txt to see if the website was blocked for Google Checked the meta robots to see if the website was blocked for Google Disavowed some spammy (old) links which linked to the old domain Checked Search console > Fetch as Google if there isn't any Malware of some kind (and to see if Google can access the site) Checked Search consol to see if there manual spam actions (isn't the case) Checked for duplicate content by copy/paste some texts in Google and see if any other results are showing up (isn't the case for most of the texts) Please let me know what we can do.
Technical SEO | | InventusOnline0 -
I disappeared from Google, but not Bing?
A few weeks ago the company I work for created a website called Nabceptraining.com in hopes to find clientele who are looking to become NABCEP Certified. So we installed WordPress and a nice looking theme that we edited, and we saw that without any real content on the page we were already rank 12 on Google! We never even submitted our site. So we decided to Search Engine Optimize our website to gain even better rankings. So on the first day we added an SEO Tool that would allow us to change the page titles and descriptions on our site, a Sitemap generation tool so we could submit the site to Google, Bing, and Yahoo. At the end of the day we submitted the site and was beginning to create our content. That next morning our ranking was gone and we were not to be found on Google, but we were rank 3 on Bing!? What happened? Why did we disappear? We didn't receive any messages from Google on the webmaster tools saying we were blacklisted. Does anyone have an idea?
Technical SEO | | edlinkim0 -
Auto Generated Title by Google in SERP
Is there a way to tell Goolge to use my title instead of one generated by Google I have unique meta tags for each page, no duplicates, why Google is doing that? Thanks
Technical SEO | | KentR0 -
Google Sitelinks
Is there anyway to control the sitelinks under a listing in Google? I have a group of lawyers where 1 of the them is showing up in the sitelinks. They want all of the lawyers to show up. Right now it is showing 1 lawyer, about page, contact us page, etc. Thanks!!!!
Technical SEO | | SixTwoInteractive0 -
Google places address missing
I have a google places acct that used to rank fairly well. Then i changed addresses and updated the places account. It stopped ranking and whats worse is that the address will not show up in the listing. I have gone back in and edited it, verified it, done everything, but the address does not show on the places page or google results. It shows the city but not the actual address. Ideas?
Technical SEO | | webfeatseo0 -
How can I get unimportant pages out of Google?
Hi Guys, I have a (newbie) question, untill recently I didn't had my robot.txt written properly so Google indexed around 1900 pages of my site, but only 380 pages are real pages, the rest are all /tag/ or /comment/ pages from my blog. I now have setup the sitemap and the robot.txt properly but how can I get the other pages out of Google? Is there a trick or will it just take a little time for Google to take out the pages? Thanks! Ramon
Technical SEO | | DennisForte0