Facebook page has disappeared from moz local
-
My facebook page is very active and very much complete. This was shown on moz local up until a week ago. I have changed nothing on facebook but now moz local shows that it is 0% complete and only gives the option of creating a listing. How do i rectify?
-
Hi there!
I popped into your account to take a look at your Moz Local listing and also found your Facebook page directly on Facebook. From what I can tell, it looks like there's currently no phone number listed on the Facebook page, which is a piece of the NAP that we'd need to be visible on the page in order to associate it with your listing.If you 'd be able to add or surface that on your Facebook page, then we should be able to start picking it up right away. For privacy's sake, I didn't want to give any specifics on the public forum about your business or Facebook page, but if you need any more guidance in this process, you can feel free to shoot us a message over to [email protected]. Cheers!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved How do you use placeholders in Moz Local Descriptions?
I noticed you can use placeholders in your business descriptions in MOZ Local such as |city|, |name|, etc. How do you effectively use these and how do they work on the directories? Thanks!
Moz Local | | dollarpesa2 -
Effect of Moz Local
Hi I'm pretty new to all of this so please be gentle! I've been subscribed to Moz Local for a little over a year and my ratings seem to be stuck at an overall score of 82% and an accuracy score of 87% and I just can't seem to get into the Top 3 local searches with competitors from further away outranking me. Moz Local has been consistently showing Factual, Bing, Hotfrog, Thomson Local & Central Index all showing no address entered. I've been in and put this in myself but no change? Right now my score is showing as 59% with a number incomplete and other unable to be contacted. I have found that, even though the address is entered in a consistent way, that it gets interpreted differently, sometimes leaving out the County, sometimes, the village. I've started going through the "Ultimate Local SEO Audit" and have completed Phase 1 on Google My Business. Pretty much everything looks in order there and the only real change was associating a domain email address with the ownership rather than the old gmail one. I've started to go through Phase 2 and haven't seen anything new there yet. What am I missing? Or, are the Moz Local scores fairly respectable? How can I get real consistency in NAP and why does it seem to take so long for Moz Local to make any changes ..... if/ when they do? And, if everything is as you would expect, why am I failing to get in the top 3 when I have more and better review than anyone within 30 - 40 miles?
Moz Local | | Sassandgrace1 -
MOZ not verifying my Google My Business listing
Hello Folks, Moz Local is not verifying my Google My Business Listing nor is it verifying the manual CSV upload. My Google My Business Listing and my manual CSV upload correctly display all of the same information as my Google My Business Listing and Facebook Page using the following Moz Local guidelines. The only thing that I can think of is that Moz Local is currently pulling up and older listing with a toll free number; however that has been corrected and the feed is real time, so I'm at a loss. Facebook The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The primary page category must be “local business”. A minimum of 2 visitor check-ins are required. Not sure what to do here? Head to Facebook's resources to see how to let people check in and how you can check in. The page must be fully accessible to all potential visitors, so any restrictions based on age, location, etc. must be disabled. This can be easily checked by attempting to view the Facebook page in a Chrome incognito browser while not logged into a Facebook account; if you can view the page normally in these conditions, the accessibility should be in good shape! Google My Business The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The business must not be listed as a “service area business”. A service area business displays with the street address being hidden, as well as the listing not being surfaced through the Google Places API (which is where we pull the listing details from). The listing must be verified by postcard. As a note, it may take a couple days after the postcard verification process for the listing to be available through the Google Places API. The listing must be completely searchable through Google Maps, with the full NAP listed correctly. Any help would be appreciated.
Moz Local | | Kodiiac0 -
"We were unable to validate the following listings with Google or Facebook"
Hi, I'm trying to submit the Moz Local service and it keeps saying unable to validate the listing even though our Facebook and Google accounts have been provided and match the listing. Has anyone else had this problem? It seems to be struggling to find our listing for some reason.
Moz Local | | benjonjeffery0 -
I can't add a new listing to Moz Local
Hi, Ive been trying to add new listings for two clients to Moz Local for four days now. They each have their own login, so I don't believe it is an account issue. I have rebooted, tried different browsers, cleared cache, and even tried a different computer, all to no avail. Here's what happens... I login and click on Add Listing. I search for the business, select the best result and then I just get a bouncing map pin. It never goes any further.
Moz Local | | rich.owings0 -
Wondering if there is an ETA on bringing Moz Local to Canada?
Looks like an amazing tool I would like to have in my arsenal. Are you expecting to be able to release it in Canada soon?
Moz Local | | boxclever1 -
Moz Local not being verified...is service area the culprit?
I've done Moz local before, and it worked without a hitch. However, this time I'm doing it for a service area business that does not show an address on Google. It's been well over a week and none of the local listings have been updated. Could this be because they require a physical address? Or, do I just need to be patient?
Moz Local | | SC12340 -
Moz Local Validation
I am trying to list my business under Moz Local. I have filled out all of the documentation and had no errors. However I am stuck on Validation. It says "We were unable to validate the following listings on either Google or Facebook Places." I have checked both my google and facebook pages they are up to date with the most current address. Any ideas where the problem may be?
Moz Local | | wianno1680