404 Error Complications
-
Hello Moz World!
I am receiving a 404 error on one of my webpages. When I directly input the URL into my search bar I receive a 404 error. However, when I am on my website and link over to the broken webpage from my website I do not receive an error. The page will show up with no issues, and the address in the URL is the address that is receiving the 404 error. i.e. www.mywebsite.com/services
Does anyone know how i should go about troubleshooting this issue? Any suggestions on how I can resolve this? To me, I would think that if the link is not broken when being directed from the website, it shouldn't be broken when entering the url directly into the search bar. Right?
Any info/advice is appreciated.
B/R
Will
-
AHA! I had a feeling is was something like that. Glad to help!
-
Hello Logan,
Thank you for the response. The URI Valet Tool was helpful. I found my error. In all instances except for one I had; www.mywebsite.com/My-Awesome-Services.html and one instance of www.mywebsite.com/my-awesome-services.html.
I did not realize how important consistency is when it comes to capitalization in a website's URL, Lesson learned. Thanks Again Logan!
B/R
Will H.
-
Hi Will,
It's hard to say without seeing exactly what the format of the broken and working URL is. When you click the link and you get the working URL, do you take that exact URL when entering directly? Or are you typing it in?
URI valet might help you troubleshoot this further. Or if you want to DM me the URL, I can take a look and see if I can identify the problem.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Shopify: AggregateRating Schema Error
Hi lovely community, I know google made some schema changes in Sept 2019. I got an AggregateRating Error:
Intermediate & Advanced SEO | | Insightful_Media
One of offers or review or aggregateRating should be provided. I am using a third-party app 'Shopify Product Review' to implement the rating. What I should do to solve this error. Thanks very much for the help! I found many people have this issue too in the community! Many thanks Pui0 -
Not found errors (404) due to being hacked
Hi Moz Guru's Our website was hacked a few months ago, since then we have taken various measures, last one being redesigning the website all together and removing it from a WordPress platform. So far all is going well, except that the 404 not found errors keeps coming up in Google Webmaster tools. The URLs are spam pages that were created by the virus. And these spam pages have been indexed by Google, and now we are struggling to get rid of them. Is there any way we can deal with these 404 spam pages links? Is marking all of them as fixed in the webmaster tools - search console- crawl errors helpful in any way? Can this have a negative impact on the SEO ? Looking forward to your answers. Many thanks.
Intermediate & Advanced SEO | | monicapopa0 -
Site migration - 301 or 404 for pages no longer needed?
Hi I am migrating from my old website to a new one on a different, server with a very different domain and url structure. I know it's is best to change as little as possible but I just wasn't able to do that. Many of my pages can be redirected to new urls with similar or the same content. My old site has around 400 pages. Many of these pages/urls are no longer required on the new site - should I 404 these pages or 301 them to the homepage? I have looked through a lot of info online to work this out but cant seem to find a definative answer. Thanks for this!! James
Intermediate & Advanced SEO | | Curran0 -
How to fix Invalid Product Page registering as Soft 404
Somehow with our site architecture Google is crawling URLS for products we no longer carry (there are no links to those pages so I am still trying to figure out how Google is finding them).Those URLS are being redirected to our invalid product page. That invalid product page is returning a 200 OK code, but according to Google it should be a 404 so we get a soft 404 error. Google is seeing all of the URLs that redirect to that page as soft 404's as well. The first solution I can think of is to create a custom 404 page that looks just like our site, says we don't have the page/product they are looking for, has a search bar, sends a 404 code, etc. Is this the right way to go? And it will probably take some time to implement so is there a quick fix we could do first?
Intermediate & Advanced SEO | | ntsupply0 -
200 for Site Visitors, 404 for Google (but possibly 200?)
A 2nd question we have about another site we're working with... Currently if a visitor to their site accesses a page that has no content in a section, it shows a message saying that there is no information currently available and the page shows 200 for the user, but shows 404 for Google. They are asking us if it would be better to change the pages to 200's for Google and what impact that might have considering there would be different pages displaying the same 'no information here' message.
Intermediate & Advanced SEO | | Prospector-Plastics0 -
Why do pages with a 404 error drop out of webmaster tools only to reappear again?
I have noticed a lot of pages which have fallen out of webmaster tools crawl error log that had bee 404'ing are reappearing again Any suggestions as to why this might be the case? How can I make sure they don't reappear again?
Intermediate & Advanced SEO | | Towelsrus0 -
Problem with 404 and 500 Status code pages
Dear SeoMozzers, I have a question related to one of the sites I have recently changed the URL, going from http:example.com to http://www.example.com I did 301 redirects, as I was recommended to do. In the past month I have noticed an incredible drop in Google's rankings for many keywords and checking the crawling errors appearing in the SEO Crawling Report I have witnessed mayhem with Canonical/301 redirect types of errors. Now, things seem a little better. I have noticed a reduction in the number of 301 and Canonical type or errors (by the way, I still do not get the Canonical issue :-)). My little questions are the following: Will I ever go back to the positions I used to occupy before I redesigned the site's URL structure? I have now noticed that the SeoMoz Crawling report show "404 Staus" errors and one "505 Status" error. Can somebody please tell me how to fix the 404 Status Errors? Can I fix them by myself, or maybe I can ask the guys at the web hosting company, since I am really bad at taking care of technical issues? Thank you for the time you took to clarify my doubts. Ad maiora, Sal
Intermediate & Advanced SEO | | salvyy0 -
Hundreds of thousands of 404's on expired listings - issue.
Hey guys, We have a conundrum, with a large E-Commerce site we operate. Classified listings older than 45 days are throwing up 404's - hundreds of thousands, maybe millions. Note that Webmaster Tools peaks at 100,000. Many of these listings receive links. Classified listings that are less than 45 days show other possible products to buy based on an algorithm. It is not possible for Google to crawl expired listings pages from within our site. They are indexed because they were crawled before they expired, which means that many of them show in search results. -> My thought at this stage, for usability reasons, is to replace the 404's with content - other product suggestions, and add a meta noindex in order to help our crawl equity, and get the pages we really want to be indexed prioritised. -> Another consideration is to 301 from each expired listing to the category heirarchy to pass possible link juice. But we feel that as many of these listings are findable in Google, it is not a great user experience. -> Or, shall we just leave them as 404's? : google sort of says it's ok Very curious on your opinions, and how you would handle this. Cheers, Croozie. P.S I have read other Q & A's regarding this, but given our large volumes and situation, thought it was worth asking as I'm not satisfied that solutions offered would match our needs.
Intermediate & Advanced SEO | | sichristie0