OSE Says no Contact Information
-
For quite some time the Open Site Exporer has been labeling one of my sites has having "no contact info", the site has the phone number all over the website as well as the full business address in the footer. It's been like this for some time. Does the OSE make mistakes or am I missing something? The contact information is fully indexable, I ran a spider simulator and it was able to pick up the phone & address.
-
Hey Oliver
The only contact information we are looking for is the mailto: email address tag in the source code of a page which is only if we decided to crawl the page. We do index many links without crawling. Also our data is not a live representation of links/domain status as we also could have indexed a link up to 190 days prior.
Hope this helps!
-
Hi Oliver,
It does the same with my site, and although I have social icons throughout the site, I don't advertise an e-mail address because of spam.
Remember that OSE just takes a number of metrics and gives an estimation. This by no means is assuming that you are doing anything wrong, more that the crawler can't see where you address and details are - it might even be just 1 element of the address that is missing to it and it still reports it as a whole.
Don't worry about it at all.
Check your site in Google by doing cache:www.site.com and checking that Google sees your address. If it does, don't worry.
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Different numbers in Moz bar vs. OSE
Hi, On a Google SERP, when i activate the MOZ toolbar one of the sites says it has 1,258 links / 667 RDs. But when I open this same site up in OSE I get 3 inbound links (see attch). What's going on? 0Au9H
Link Explorer | | sanjosepainting0 -
Feedburner Links Showing Up In OSE
I, for years now, have been seeing lots of links from http://feeds.feedburner.com/ showing up very high in backlink profiles. Why is this? And if these links are not passing link juice why are they being reported on in OSE? Seems like there should be some sort of filter for these, or that OSE bot should follow robots.txt directives as googlebot does.
Link Explorer | | MiguelSalcido0 -
Loving the new OSE integration!
Finally, OSE is now like "integrated" in Moz! And it looks awesome. Not only from a design perspective, but also, I think all the login issues in that past I was having are now solved! Nicely done Moz!
Link Explorer | | FedeEinhorn0 -
Expired domains and OSE?
If a domain expires will it remain in OSE indefinitely and show external backlinks? Or at some point does the domain get removed from OSE?
Link Explorer | | lsilver0 -
OSE Export very slow
Anyone else having issues with Open Site Explorer? Been trying to export a backlink report for a website for the past 2 hours (the grey bar has been going that long). The site only has 1937 backlinks!!
Link Explorer | | Grumpy_Carl0 -
OSE Stats - Number of Unique C IP's and PA/DA keep going up and down. Why?
For the past 3 months (if not more) I have been checking my sites stats on OSE and have noticed drastic decreases and increases in unique C-IP's, ranging from 600 to 1200. I have also noticed the PA & DA going up and down by 5 points. We have a talented team that work hard to market our business ethically with strong content and PR relationships, white-hat link building all the way, active social media and a dedicated on-site technical team. The data from MajesticSEO seems to be a lot more steady and consistent. Why is OSE showing drastic changes in 1 to 2 week intervals? Many thanks Ross
Link Explorer | | David_Connor0 -
How Is a Page Crawled by Moz When Moz Says 'No Links'?
As above, really. I've crawled a new client's site to find the Moz crawler has identified a handful of 404 errors. The Moz crawler says these pages have '0 linking domains', and OSE has no data for these pages. So how are these pages being crawled by Moz and what should I advise my client?
Link Explorer | | xerox4320