Bing Won't Index Site - Help!
-
For the past few weeks I’ve been trying to figure out why my client's site is not indexed on bing and yahoo search engines.
My Google analytics is telling me I’m getting traffic (very little traffic) from Bing almost daily but Bing webmaster tools is telling me I’ve received no traffic and no pages have been indexed into Bing since the beginning of December.
At once point I was showing ranking in Bing for only one keyword then all of a sudden none of my pages were being indexed and I now rank for nothing for that website. From Google I’m getting over 1200 visits per month. I have been doing everything I can to possibly find the culprit behind this issue.
I feel like the issue could be a redirect problem. In webmaster tools on Bing I’ve used “Fetch as Bingbot” and every time I use it I get a Status of “Redirection limit reached.”. I also checked the CRAWL Information and it’s saying all the URL’s to the site are under 301 redirect. A month or so ago the site was completely revamped and the canonical URL was changed from non www to www. I have tried manually adding pages to be indexed multiple times and Bing will not index any of the sites pages. I have submitted the sitemap to Bing and I am now at a loss. I don’t know what’s going on and why I can’t get the site listed on Bing.
Any suggestions would be greatly appreciated.
Thanks,
Stephen -
You have been extremely helpful. Thank you for all your help. I will get right on this to get resolved.
-
Okay, so the crawler is seeing it for the www. version but not for the non www version.
If we look in a browser at:
http://dunninggolf.com it redireects to www.dunninggolf.com
If I look in webbug at the headers it does not redirect and returns a 200 Okay status code for the non www version of the URL.
I think this could be the issue here and that for some reason, when bing visits the site is giving out some strange 301 response which then sends out a loop of 302 redirects.
Okay, there is a tool here that lets you visit the site as if you were bing bot and get the HTTP headers:
http://view-http-headers.gishan.net/fetch-as-bing-bot-tool.jsp
You have to select bingbot rather than IE6 from list of user agents.
If you visit the www.dunninggolf.com version then it returns a 200 OK
If you visit the http://dunninggolf.com version then it returns a 301 redirect (which in turn seemingly issues the loop of 302 temp redirects that never go anywhere).
Okay, there is your issue. The site has some issue with bingbot (and possibly others) when visited via the http://dunninggolf.com URL. This issue is not visible in webbug or a browser. That said, we do seem to get some redirection from http://dunninggolf.com to http://www.dunninggolf.com.
So, taking a stab in the dark, I would say there is some kind of meta refresh or something going on after the page has been returned as a HTTP 200 result. I am not on my windows PC so can't examine the headers more closely but this is certainly your issue here.
You need to find out the following.
1. How are they doing the redirect?
2. why are they redirecting this way?
3. why are they serving up these 301 / 302 loops via http://dunninggolf.com
Ultimately, this is an issue for the developers. You should advise them on correct protocol (a 301 via the HTTP headers from http://dunninggolf.com to http://www.dunninggolf.com and not via this whacky redirect they currently have in place).
Wowzers, that was a tricky one!
Hope this helps and sorts out your headache!
Marcus
-
I have used SEO analyzer before and i did it again just now and it gave me some weird error.
This is the result:
<label class="error" for="seoUrl">The URL has too many redirects</label>
| ! Redirects detected for the current URL |
I also have submitted the URL in the "submit URL toolbox page" a couple times.
I will get working on the robots.txt and make sure it's put in place.
I don't do any of the development work on the site i just perform the SEO duties. Seeing those redirect errors is part of what im talking about with it saying there are to many redirects. Any idea what that's all about if its showing everything should be working properly?
I just scanned it again and based on the URL i enter i get different results.
those redirect errors come when i analyze dunninggolf.com. But when i analyzed www.dunninggolf.com I only 2 errors on homepage for missing alt tags on images and no H1 tag. -
Hmm, five months is a bit long.
Lets look at what we do know.
1. Bing is telling you that the page it is trying to fetch is redirecting and the bingbot does not follow redirects (1).
2. If I fetch your page in a browser or a even just the headers in webbug I get a HTTP 200 OK status code and no 301 redirect.
So, the site itself seems fine. The pages are serving up fine and they are returning the correct HTTP status codes.
So.. have you tried analysing the page in the SEO Analyser? http://www.bing.com/webmaster/help/seo-analyzer-97615e21
If so, what does that tell you? It should detail the HTTP response codes that bing is seeing.
One possiblity is that there is something whacky going on for the bing user agent but fetching the page as bingbot also returns a 200 status code.
There is no robots.txt so I would put that straight first up as suggested and at the very least go with:
User-Agent: *
Allow: /Without access tp webmaster tools and digging further it is hard to see what is going on but 5 months seems too long. That said, there are no issues preventing crawling or indexation in so far as a 15 minute look can identify.
Daft question but have you submitted the URL via:
http://www.bing.com/toolbox/submit-site-url
I have just submitted it just in case you have only done via webmaster submit.
Anyhow, it's not secret that bing can be horribly slow and it seems that it still believes you have 301 in place for some reason and I could not find one.
Maybe one for Bing Webmaster Support as it seems there is no good reason why they would not index this site and the tools at your disposal are not working as they should: http://www.bing.com/webmaster/help/webmaster-support-24ab5ebf
References
1. http://www.bing.com/webmaster/help/fetch-as-bingbot-fe18fa0d
-
I have been working on getting some new links and have gotten a couple but nothing substantial as of yet.
This client is new for me and i am only aware of this site being around since June or July of last year.
I've been waiting for bing to show search results for the site for almost 5 months now and nothing has changed. I am getting to the point where i feel the culprit lies somewhere else besides saying bing indexing slowly as being an excuse.
-
It looks like the site was down for a long period of time and was redirecting to another site: http://web.archive.org/web/20090615041707/http://dunninggolf.com/
It also then looks like there was a holding page up for a while.
I can't see the complete history on archive.org and nothing since Feb 2011 but it looks like these historical redirects are your problem.
Few questions
How long has the new site been up?
Have you won any new links?
It seems that Bing still believes this site is redirecting somewhere else so you may just have to wait a while till they update their index. You could ask them to remove all of the links that they do currently hold.
If Bing webmaster tools is anyting like Google Webmaster tools the information there is horribly out of date so it may just be a matter of waiting this out till they recrawl the site and refresh everything.
A good use of your time may be just getting your on page ducks in a row and making sure everything else is okay.
- The canonical looks fine.
- There are no 301's on the pages I visited
- You have no robots.txt file
- Google is indexing it okay
Ultimately, I think this is a case of waiting it out. If you want to speed things up, try to get some fresh links to the site from well ranking sites to help drive the crawlers your way.
Hope that helps!
Marcus -
Yeah, the URL is http://www.dunninggolf.com/
-
I did check a small handful of pages and i did see rel="canonical" in the page source code. I only saw it on product pages and category pages etc. blog and other pages not advertising product i didn't see it.
But like i said i only checked about 8 pages and 6 out of the 8 had that tag on it.
-
Hey Stephen
Can you post a URL so we can take a look? Anything else would be a complete shot in the dark.
Marcus
-
Double check that the recent rel=can update for the main URL / homepage (your non-www to www) has not been accidentally applied to ALL the pages. That single mistake can hoark a site's indexing 100%.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Need advice on setting up primary domain and shopify site analytics to work best together
Hello, I have a client that I have been working on their primary site for the last year or so. In the last month they decided to have one of their internal employees setup a small shopify store. Now they are asking for the analytics tracking codes for it. My question for you is what would be the best way for me to set that up? variables: primary domain and shopify domain, google and bing analytics Have been looking at how cross domain tracking works (https://support.google.com/tagmanager/answer/6106951), and the instructions for setting up ecommerce in analytics for shopify (https://help.shopify.com/manual/reports-and-analytics/google-analytics/google-analytics-setup). But am still not 100% which route would be the best, any input would be greatly appreciated! thank you, Dustin
Reporting & Analytics | | pastedtoast1 -
Pro's & Con's of Wordpress Categorys & Tags
Good Afternoon! I touched on this question a while back in another post specifically regarding a plethora of duplicate pages that I was finding due to inappropriate tagging in wordpress. As I am going through our website, I am starting to notice it happening again with categories as well. I am including some pictures where you can see the URL structures and titles etc of how everything is laid out. I would like to clarify that I was not the one who did any of this Is it wrong/bad to cross categorize? What I mean by that is put something in more than one category? Would there be any drawback to converting any of these into subcategories? Would that even do anything? Does having two pages that are named the same thing, hurt you? It would seem to me that Google wouldn't like that. I have recently come into the field of thought that Google is getting more and more human, and If it makes a human uncomfortable/confused it will make Google confused. In my pictures you can see we clearly have numerous hard copies of the same thing, not just duplicate elements created by wordpress, that is a separate issue. I personally want to change all of the titles and make everything as different and individual as possible, but i also could be very wrong in my desire to do that. Any thoughts are appreciated! eY4iX2N N3AVqss JZpU7Rq
Reporting & Analytics | | HashtagHustler0 -
Whats 'Other' in Google Analytics (in Acquisition)
When i look in GA under Channels (under Acquisition) 'other' is listed What is 'other' ? I have been told its other unidentified channels as they did not allow 3rd party cookies or surfers were in anonymous/private mode. Other is usually organic traffic that couldn't be identified for the aformentioned reasons. This data is encrypted and available but it violates Google guidelines as they are not allowed to pass personal info//data to third parties so it is automatically filtered. But they are not 'Not Provided' (since that still shows under organic) but is usually/mainly some form of organic visits. Hence Seo can take credit for much of that traffic, is this correct ? Many Thanks
Reporting & Analytics | | Dan-Lawrence0 -
URL String Tracking Question--Need help!
I am doing some research for a freelance project and found a URL receiving a decent amount of traffic from search with this url string after the normal page url (xxx.com/credit-card-counseling.aspx?match=e&query=debthelper.com&id=22097628847&id=1810807655) Is this some sort of GA tracking code? Why would it be used on that page to track organic search hits if that happens automatically? Would love some help figuring this out! Thanks,
Reporting & Analytics | | RickyShockley0 -
'Search Queries Report' in Webmaster Tools Question
Hi, How much do you use the search queries report in webmaster tools to research current rankings/movements? It does look like a great tool but the data doesn't seem to be spot on. For example a keyword over a week might have flux in position so lets say 6.0 then 9.2 for 3 days then back to 6.0. But I check the serp's for this keyword everyday and didn't see any movement?!?! Is this a good tool for you?
Reporting & Analytics | | activitysuper0 -
Email campaigns. Should I link to my blog or to my site?
I have a client for who we write and post a daily blog article. The articles are optimized and linked to particular targeted content on his top level site. Now we are going to start e-marketing to his 3000+ website users to announce inventory changes and specials. My question is (from a SE standpoint) are we better off linking the e-mail content to the blog and introducing people to the blog (but adding an additional step for getting to the new inventory. Or are we better off putting a link in the HTML E-mail letter that we send out to both the blog and separately to the inventory section? Just to clarify, we wonder if the search engines would provide some additional authority for the extra blog traffic and thereby build the overall score of the blog & site. We are looking at the e-mail campaigns as a potential opportunity to impact SE scores not just awareness of new inventory. Thanks everyone!
Reporting & Analytics | | webindustry0 -
Organic bounce rate after site re-launch
3 months ago a client of mine re-launched theoir web site (after having a lot of work done on it). Since then, many of the SEO indications are good - more non-paid keywords sending search visits, more organic visits overall, more URLs receiving entrances via search, etc. The issue is that their bounce rate has been increasing pretty much EVERY week since. Has anyone seen a similar issue and what could a potential solution be for this? Thanks everyone!
Reporting & Analytics | | CathalOMaoilfhinn0 -
What's the best way to track moble traffic / sales from a subdomain in Google Analytics?
Hello, I've been trying to figure out the best way to track traffic and sales for a subdomain mobile site and would appreciate any feedback or guidance. I've set up an advanced segment but have found that I'm not able to source traffic since the segments get disabled when trying to view top content pages. I've also setup an additional sub-profile under the main domain profile in google analytics and have set up an advanced filter using the following guildelines http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html In the Profile Settings page, click the Add Filter link. Choose Add New Filter and provide the filter a name. Choose Custom Filter and select Advanced on the Filter type settings. Under Advanced settings: FieldA should be set to Hostname FieldB should be set to Request URI Set the values for both Field A and Field B to (.*), which is an expression that captures all characters. Set the Output To --> Constructor option to Request URI and provide $A1$B1 as the value for that choice. I'm unsure if I've set up the profile / filter correctly, the traffic stats are different than the segment. The mobile profile is also tracking all ecommerce transactions instead of just mobile. Here's the code I have in place. we're using the Traditional code Thanks, Jamie
Reporting & Analytics | | marketing_zoovy.com0