Tracking Pop Up Form Submission Events with GTM
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Hello,
I'm currently tracking contact form submissions any time a user clicks 'Submit' on a pop-up form. Once the form is submitted, the URL of the page remains the same (there is no /thank-you page or such like), hence needing to fire the Event based on a click.
Problem is, even if the form is not actually submitted and a user just clicks the Submit button without filling in the fields, the Event will still fire.
I know there is a way to ensure the Event ONLY fires when the form is actually submitted for real, but I don't know how to implement that in GTM.
Any help most appreciated
Cheers,
Gill.
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Wherever you can edit the thank you message, trigger an event - https://developers.google.com/analytics/devguides/collection/analyticsjs/events
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Ah yes there is a "Thanks for your message" text - what kind of trigger do you use to fire that?
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Its all about firing the event code at the right time and that depends on how your form works.
What happens after a successful form submission? Many times, you want to display a message along the lines of "Your Submission was Received", and that is when you want to fire off the GA code.
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