Good or Bad - Google reviews from the one IP?
-
Hello, our client wants to place an iPad in their foyer where they invite customers to review via Google / Facebook. My concern is that having too many reviews from the same IP (and esp the business' IP) will look suspicious to Google (be it now, or in the future when the algorithm changes). Do you think Google collect the IP's of reviews? Any thoughts?
-
My pleasure, E2E!
-
Thank you Miriam - I appreciate the time you took to respond and provide me with information to take to my client.
-
Hi E2E,
Definitely "bad". What the client is suggesting is called a "review kiosk" or "review station" and it's likely to result in their Google reviews being filtered out. I've not seen this documented, per se, with Facebook, but I wouldn't advise it as a strategy for any platform. In fact, sometimes reviews can even get filtered out if a customer writes them while using a company's in-house wi-fi. So, definitely advise the client against the kiosk. It's vital that reviewers use their own devices.
Of interest, there was a point about 6 years ago at which Google stated that it was okay to have review kiosks. They then did a 180 and stated that it wasn't okay. Kind of confusing, eh? But, if the client is waffling on this, just show them Google's review content policy (https://support.google.com/business/answer/2622994?visit_id=1-636355701683667727-3832853603&hl=en&rd=2) which states:
If you're a business owner, don't set up review stations or kiosks at your place of business just to ask for reviews written at your place of business.
Hopefully, that will steer them clear of this unadvisable concept
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
SaaS to manage Several Google Places/G+ accounts
Hi, how are you? I have a client that is a company that has aproximately 30 franchises. For each franchise, I created a Google Places (now My Business) profile, and then for each profile I have a G+ profile. The problem is that I need a SaaS or a software that allows me to post in each of those profiles automaticaly, like Hootsuite (when I enter with the account I have registered the Places profiles, it catches the G+ profile of that person, not the GPlaces accounts). Do you know any? Thanks!
Social Media | | arielbortz0 -
How do I merge a google+ and a youtube account?
Before Google merged Google+ and Youtube, we had opened a Google+ account for our business from one email account and a separate account on youtube from a separate account. Now that Google merged the two channels, it created a new G+ page for our youtube account. but I want to merge the youtube account with our formal Google+ page. How do I go about doing that Thank you Joni
Social Media | | JonsonSwartz1 -
Google +1 Personal vs Business
A client asked me an interesting question. How do you +1 as your business page and not your personal account. Is this possible to do considering they are under the same login?
Social Media | | Prager0 -
When with Google+ bio area backlinks get devalued if we have everybody link to our site
Hello, As you know, Google+ bios, if they have a link in them are dofollow. I'm doing a link building campaign, and we already linked one of our Google+ pages to our home page and top 2 articles. My question is, to get links, can we have family and friends add links in their bios too for a total of 6 links to the home page (6 people) and some links to our articles? Or will Google devalue them because we are family and friends? How many is too many? Thanks.
Social Media | | BobGW0 -
2013 - Google Places/Business to Google Plus Local
Hi, Much of the reading I've done has suggested that existing Google Places/Business Page (with "About" and "Photos" on top) will be automagically "upgraded" to Google Plus Local pages (with "About" and "Photos" and "Reviews" and all the other Google Plus items). However, is there a way to force an upgrade? I have a Google Places/Business Page and when I go to "manage page" it basically wants me to create a separate Google + Page for the Business. Is this the correct thing to do? Do I need to create a Google + Page for the company first, and then try to merge the Places listing with the new Google + Page for the business? Thank your for helping me clear this up!
Social Media | | Titan5520 -
Adult dating site. How can I get people to share content on facebook or google plus..
I am working on http://www.top-10-dating-reviews.com an adult dating review website. I want to build a presence on social networks so have set up twitter, google plus, and a facebook page. As I understand it retweets, like, shares etc... Play a significant part in seo. Therefore I want to get as many shares etc as possible. My initial idea was to create a fan page on facebook and pay to promote it on facebook gaining likes on the fan page. Will likes on the fan page impact the main site? I would imagine not? However I can see how someone visiting the main site and liking a post would have a positive effect on rankings. The problem I've come into is facebook won't run the ads as the page is adult so they won't accept paid ads. If I add a post to the facebook page how can I get it in front of people to share or like it? Equally how can I get google plus shares? I'm new to social and am unsure of how I should proceed? Especially as facebook considers the page adult. Finally how important is social. I've read it can get short term wins and optimised posts can appear at the top of search results but don't stay there long. Link building is still the long term strategy?
Social Media | | SamCUK0 -
Find Facebook Likes and Google +1's Across An Entire Domain?
Does anyone know a good way to find the number of Facebook Likes or Google +1's across an entire domain? It looks like SEOMoz only shows these metrics for individual pages.
Social Media | | SparkplugDigital0 -
SEO w/o Social Webinair experiment - how can RTs of a URL of a google search possibly affect the position of one of the search results?
I missed the webinair but have just been going through the slides. Looking forward to watching the video when its up. I have a question however regarding the experiment conducted by Rand to find out: Is Social Influencing Primary Algorithms (slides 7 - 20) The suggestion is that an RT of a google search URL affects the ranking of one individual ranking site. The +1 side of the experiment I understand completely - it is clear how Google can see that there is a social preference for the site and reward accordingly. But how would retweeting the search result URL possibly affect its rankings? Is the suggestion that those doing the experiment also clicked on the relevant link? And if so, how is Google discerning that this additional traffic is down to Twitter? I feel I am missing something incredibly obvious. Anyone want to help me out here?... otherwise I'm not going to sleep tonight...
Social Media | | seomasters0