804 : HTTPS (SSL) error encountered when requesting page.
-
Hi there,
I am attempting a crawl test and am getting "804 : HTTPS (SSL) error encountered when requesting page." with no further information to debug the issue. Site seems to be fine as far as SSL configuration goes. How can we get more debugging information?
Thanks,
Rick -
Yep! All the metrics and issues you would see reported in the Crawl Test tool are reported in the Site Crawl section of a Moz Pro Campaign. Cheers!
-
Thanks, Tawny! Does that mean that all the features of the old Crawl Test tool are implemented under Moz Pro Campaigns?
-
Hey Rick!
Looks like you're using our Crawl Test tool — that tool still runs on our old crawler, which isn't able to handle SNI settings, which it looks like this site employs: https://www.screencast.com/t/tgPYeydJk2L
Unfortunately, that's just a technical limitation of our old crawler, and there isn't really much we can do to work around it. Your best bet would be to start a Moz Pro Campaign for this site, as our new crawler can handle SNI with no trouble.
Sorry for the inconvenience — if you've still got questions, feel free to drop us a line at [email protected].
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
MozBar: Page Title (and other data) inconsistent with HTML
In using the MozBar Chrome extension, I have noticed that the data about a page that MozBar displays is sometimes inconsistent with the "head" tag in the HTML of the page. Am I misunderstanding where MozBar is getting the data it is displaying? Other SEO extensions like "META SEO inspector"do not display these inconsistencies. EupH5sG
Moz Bar | | clayjones0 -
Moz Crawler fails on the first page
Hi guys, Can anybody shed some light, I'm running a crawl on a client's website but it's failing on the homepage and not crawling any other pages. It appears to be throwing an 804: HTTPS (SSL) error and then terminating the crawl. Now, the page in question was serving up mixed content up until about 4 days ago, but has since been fixed. I read that we should wait at least 48 hours before initiating another crawl to avoid hitting a cached version - which I did, but it still appears to be having issues. Is there anything specific I can do to get around this issue? I'm on a trial account and this feature is one I'm keen to test, so there is a bit of a time constraint. Any help is greatly appreciated! Thanks in advance!
Moz Bar | | philipdanielhayton0 -
Find SEO errors
Hi, I have a Moz Pro account. Is there any way to automatically find images without ALT tag, and also noindex/nofollow pages? Cheers,
Moz Bar | | viatrading10 -
Crawl Test : Error attempting to request HTTPS page
Hallo When I launch the crawl report I get csv file with this error : 804 : HTTPS (SSL) error encountered when requesting page.
Moz Bar | | micvitale
Error attempting to request page; see title for details. Website is https://bastabollette.it0 -
Moz crawler only crawls one page?!
Hello there, I'm using Moz for a while and I'm very pleased with the tool and community. But for the first time I encountered a problem. We are trying to run a crawler for a client's website but only one page (only the homepage) was crawled. We tried to do a test on a more detailed level (maybe there is something wrong with the homepage). My campaign test's crawl came back for the Producten folder (level deeper than homepage), and it was also only a 1 page crawl with a 200 status. I did look at the robots.txt file now, and it is very restrictive, but there is nothing that I can clearly see that would explain why the crawl isn't working. Hopefully someone can point us at the right direction. Thanks in advance, Jeremy
Moz Bar | | mediaxplain.nl0 -
On-page optimization
I have a list of the top 350 keywords sending volume to my site, sorted by volume. I am using your On-Page Optimization tool to look at the top 10 keywords and the grade for each of the relevant pages on the website. So for "hard wood flooring," I am searching for that term on Google and finding the first listing for my site lumberliquidators.com that comess up. Then I paste that page link into the On-Page Optimizer. Is this the best way to do this to determine performance for the most relevant page? Moz gave this keyword an F (home page) even though LL came up #2 in the organic Google rankings.
Moz Bar | | AlanJacob0 -
Getting 'Sorry, but that URL is inaccessible' error msg when trying to run On-Page Grader
I just signed up for MOZ Pro for the first time today. Tried to run the 'on-page grader' tool on some of my pages but I'm getting a 'Sorry, but that URL is inaccessible' error msg. I have verified against the robot.txt file that the pages are NOT blocking any crawlers. Can anybody help?
Moz Bar | | spinoki0 -
On-page Grader and Cyrillic keywords
Hi all, I'm trying out the On-page grader and i see "funny" output when it comes to cyrillic keywords. I can see 73 occurrences in the title, 108 in the meta description tag, 34 in the H1 tag, etc. etc... Of course, these are not correct and i've manually checked. I've tested a few other pages in Bulgarian, using Cyrillic kewords... same story 😞 Please, let me know if there's something i'm missing, as this is crucial for my work. Thanks in advance.
Moz Bar | | jose_ugs0