GA4 account & property not showing in traffic property setup list.
-
Hi there,
I've connected multiple client accounts to GA4 already, but three of our accounts that we have administrator rights to in GA4 are not showing up in our selectable accounts/properties list when logged in via Moz to add to the traffic settings area.
Anyone else have this issue and find a fix?
-
@ajrunthakurseo it was Moz/Google API related and from what this thread mentions it sounds like a fix has been deployed.
-
@luminusagency said in GA4 account & property not showing in traffic property setup list.:
Hi there,
I've connected multiple client accounts to GA4 already, but three of our accounts that we have administrator rights to in GA4 are not showing up in our selectable accounts/properties list when logged in via Moz to add to the traffic settings area.
Anyone else have this issue and find a fix?I understand the issue you're facing with the three client accounts not showing up in the selectable accounts/properties list in Moz when trying to add them to the traffic settings area. This could be caused by a few different factors, and I'll provide some troubleshooting steps to help you resolve the problem:
Check Permissions: Ensure that you have the correct permissions in Google Analytics for the accounts you're trying to access via Moz. Make sure you have at least "Read & Analyze" access to the accounts in question.
Verify Data Sharing Settings: Confirm that data sharing settings are properly configured in Google Analytics for the accounts that are missing in Moz. In the Google Analytics admin settings, check the "Data Sharing Settings" under the "Account Settings" section, and ensure that sharing with third-party applications like Moz is allowed.
Refresh and Reauthorize: Sometimes, connections between Moz and Google Analytics might encounter hiccups. Try disconnecting and reconnecting the Google Analytics account in Moz. This action can refresh the connection and reauthorize the access.
Check Account Limit in Moz: Moz might have limitations on the number of Google Analytics accounts you can connect. Ensure that you haven't reached the limit and, if necessary, remove any unnecessary or outdated connections to free up space for the missing accounts.
Review GA4 Property Settings: Double-check that the missing GA4 properties have been properly set up and activated in Google Analytics. Also, ensure they are visible in the GA4 interface itself.
I hope these steps help you in resolving the issue. If you need any further assistance, feel free to ask!
-
@Kateparish This was not the case since it was Moz/Google API related.
-
@mohammadrehanseo said in GA4 account & property not showing in traffic property setup list.:
I have 3 GA4 accounts that are not showing up in Moz. I have checked permissions and refreshed browser, but they are still not showing up. Moz support said they are aware of the issue and working on a fix. In the meantime, I can invite my personal business email in as an admin on the remaining Analytics accounts and connect to GA4 via Moz through my personal Google account to scrape the remaining accounts.
Yep this is the fix for right now.
-
I have 3 GA4 accounts that are not showing up in Moz. I have checked permissions and refreshed browser, but they are still not showing up. Moz support said they are aware of the issue and working on a fix. In the meantime, I can invite my personal business email in as an admin on the remaining Analytics accounts and connect to GA4 via Moz through my personal Google account to scrape the remaining accounts.
-
Even if you are an administrator in GA4, it sounds like you might be having a permissions problem. At the account, property, and data stream levels, make sure that all rights, including "Edit," are enabled. If the problem continues, a bug might be the cause. The best course of action in this situation might be to contact Moz support. They might have to upgrade their systems to work with GA4 more effectively. Just keep in mind that as GA4 is still very new, certain integrations may still need some work.
To get premium reports visit https://www.reportprime.com/ -
Thanks for reaching out to us!
Our engineering team have deployed a fix for this issue. If you are still encountering problems, would you be able to write into [email protected] so that we can take a closer look please.
Looking forward to hearing from you,
-
So this was something I figured out, but then had support verify. Apparently there's a fix coming, but for anyone that has more than 20 GA4 accounts in their Google Analytics account, Google will only scrape 20 accounts, leaving many off (especially if you're an agency like us).
I ended up inviting my personal business email in as an admin on the remaining Analytics accounts and connecting to GA4 via Moz through my personal Google account to scrape the remaining accounts.
Not an ideal solution, but hopefully this helps others until there's a fix.
-
@luminusagency It sounds like you might be facing a permissions issue, even if you are an admin in GA4. Ensure all permissions, including "Edit," are enabled across all levels - account, property, and data streams. If the issue persists, you might be encountering a bug. In this case, reaching out to Moz support might be the next best step. They might need to update their systems to better interface with GA4. Remember, GA4 is relatively new, and integrations might still need ironing out the kinks.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to set up a competitor URL with a language slug for a campaign
Hello, I am trying to set up a competitor with language slug for my (subfolder) website with a language slug. Let's say my website is something like: websiteholding.com/de/website
Competitive Research | | Siir
My competitor is: competitor.com/de When I go to Campaign Settings > Comptetitor Sites > type in competitor.com/de > Hit Save Competitor > Then it shows the saved competitor without the language slug as competitor.com I am not sure if this is a correct method of tracking since for my DE website I would like to track the DE page of the competitor, not their global page. Please correct me if I am wrong and help me out on possible solutions? I am quite new to SEO & Moz , so any help on the topic would be appreciated.0 -
ga4 workaround?
I switched to GA4 but because I also turned off UA, Moz traffic analysis is now flatlining. Whatʻs the workaround here?
Reporting & Analytics | | peterkay0 -
Making the change to GA4?
We have a few clients we routinely do SEO work for, and we have campaigns set up for them here. However, with the change to GA4, how is that going to impact those campaigns? How do we make that switch? Where do we go for that? And how do we set up future campaigns for GA4? Right now it looks like the only option is still for UA, but the switch happens in less than three months, which is a little unnerving.
Reporting & Analytics | | buckii_modernoffice0 -
Google Analytics & Google Sheets
Hi guys, I'm looking to use google analytics google sheets extension to pull data into a google sheet with metrics from other tools e.g. semrush, moz, etc. From my understanding with google analytics google sheet extension its designed to run reports and doesn't really allow you to add other metrics. Basically what i'm trying to do is this: https://www.useloom.com/share/c1e42bfa60bd46fca2b1120018969ce8 Any suggestions/advice on how to do this would be great. Cheers.
Reporting & Analytics | | jayoliverwright0 -
Drop in indexation but increase in organic traffic
We've had a puzzling drop in indexed pages on our ecommerce website. My crawl returns just over 25k items. Until 19/6 we had about 23-24k indexed. Then we experienced a sudden drop from 19/6 to 26/6: from 23,400 to 18,999, losing 4.4k pages from one week to the next. At the same time, our organic traffic has not decreased, it actually increased, however, it's only been a couple of weeks so that may be coincidence. A few things that have happened during the past few weeks: 31/5: we implemented pagination on category pages to avoid issues with duplicate content - could it be that this led to a decrease in indexed pages 3 weeks later? However, I can only find about 1.5k pages in my crawl that are page 2+ 18-19/6: we had some website outages over the weekend; as a B2B business, we don't get much traffic over the weekend, so I can't see an impact to traffic. However, the following week, indexation dropped by another 250 (then stayed the same this past week), so I don't think this was a factor. 21/6: we retired another website and migrated it to our main website. However, all pages were redirected to existing pages so no new pages were created for the migration. This doesn't really explain a decrease in indexation, but may account for some of the increase in organic traffic; however not all as the retired website hardly got any organic traffic. So, should we be worried? As our website is quite large, it would probably be quite difficult to pin point exactly which pages dropped off the index, but a loss of 19% of pages is quite significant. Then again, it doesn't appear to have negatively impacted organic traffic... Have you got any suggestions for what I should be looking at to find out what happened? Should I be worried at this point? I will definitely continue to have an eye on how our organic traffic (and indexation) develops but I am not sure if there is anything I can do at this point. I'd appreciate your advice on this, to make sure I am not missing something blindingly obvious. Thanks! RmWaNib JJm4tC3
Reporting & Analytics | | ViviCa10 -
How to Access Keywords in Old Adword Account
Where can the keywords that go with a specific ad be found in Google adwords? Right now the only keywords we can find are all the collective keywords used across the 10 ads in the campaign. We need to which individual keywords are associated with each ad. Is that information available, and if so, where? Appreciate your input. David
Reporting & Analytics | | Manifestation0 -
Why am I showing a difference in Goal completion for Adwords and Analytics?
I have conversion tracking setup for Adwords and Goal tracking setup in Analytics. There is a large discrepancy between the two. Anyone have any ideas?
Reporting & Analytics | | EcommerceSite0 -
See which Google TLD organic traffic is coming from in GA
Hi all, I'm working with a client that is marketing to English speaking ex-pats in Thailand. I have a suspicion that many of these ex-pats are searching through google.com (or .co.uk) instead of google.co.th. In Google Analytics (or any other tracking tool), is there a way to see which country-specific Google domain organic searches are coming from? Thanks, Tim
Reporting & Analytics | | TimKelsey0