Social Interactions and Social Shares are not tracking any data on our pages Social Dashboard.
-
Any reason why this may be happening?
Social traffic IS tracking data though.
-
Hey Arian,
Thanks for writing in and sorry that the interaction section of your social reports are looking off. Unfortunately, we have some connection issues between our current tool and the APIs for Facebook and Twitter. I'm afraid that the APIs can throw us 503 errors so we aren't able to pull the interactions data through from them. The traffic information actually comes from Google Analytics so this issue wouldn't affect your traffic data.
We are working to fix this issue with the release of Moz Analytics, but I'm afraid that it will continue to be an issue with the PRO platform. I apologize for the inconvenience this causes.
Chiaryn
Help Team Ninja
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Lots of 404s listed in Top Pages by Page Authority
Hi guys, I'm slowly getting to grips with all the aspects of using Moz.
Moz Pro | | giddygrafix
Looking at my link analysis, under the tab labelled Top Pages by Page Authority, there's an awful lot of 404 pages listed. Are these pages which are being linked to (either internally or externally), and should I put a 301 redirect on all the pages listed? I've attached a picture... moz-screen-shot.jpg0 -
Why am I getting all these duplicate pages?
This is going for basically all my pages, but my website has 3 'duplicates' as the rest just have 2 (no index) Why are these 3 variations counting as duplicate pages? http://www.homepage.com http://homepage.com http://www.hompage.com/index.php
Moz Pro | | W2GITeam0 -
How to know exactly which page links to a 404 page on my website?
Hi Moz users, Sometimes I get 404 crawl errors using Moz Pro and when my website has a few dozen pages it is hard for me to find the original page that links to a 404 page. Is there a way to find this automatically using Moz or do I have to look for it manually? I just need to find the original link and delete it to fix my 404 issue. Please let me know thank you for you help. -Marc
Moz Pro | | marcandre0 -
Duplicate page titles in SEOMoz
My on page reports are showing a good number of duplicate title tags, but they are all because of a url tracking parameter that tells us which link the visitor clicked on. For example, http://www.example.com/example-product.htm?ref=navside and http://www.example.com/example-product.htm are the same page, but are treated as to different urls in SEOMoz. This is creating "fake" number of duplicate page titles in my reports. This has not been a problem with Google, but SEOMoz is treating it like this and it's confusing my data. Is there a way to specify this as a url parameter in the Moz software? Or does anybody have another suggestion? Should I specify this in GWT and BWT?
Moz Pro | | InetAll0 -
Grade F pages - all first in Google
Any anyone explain what value the Grade pages are if, as in my case, I have 9 Grade F pages of which 4 are in first position on Google, 1 is in second and the rest are 4th! I understand why SEOM might be flagging them as Grade F (keyword use in tags etc), but it seems it must be looking at the wrong clues if it still thinks that its recommendations are the most relevant to improving position. These are not obscure terms (Spy devices, electronic surveillance, spy systems, surveillance systems) for a UK site (www.spycatcheronline.co.uk) I appreciate that the points highlighted may need to be addressed, but clearly the pages/site are doing something right to come first - does this not devalue the whole Grade system on SEOM? Charles.
Moz Pro | | MrFrisbee1 -
How current is the data reflected in the SEOmoz toolbar?
Been using the SEOmoz toolbar for three weeks, yet nothing on my site seems to have changed in terms of rankings and metrics. How new or "fresh" is the data that the toolbar uses to come up with PA, mR, mT, DA, DmR, and DmT? How often does it update?
Moz Pro | | wlefevre0 -
Website traffic data miles behind
Just logged into one of my profiles to review my traffic data and the last traffic is for 9th Jan. Given it is now 22 this is far far from acceptable. Given the high monthly fee charged by this service why is the traffic data so far behind. If other services (cheaper services) can update their traffic data daily or even weekly why should I continue to use SEOMOZ. The rankings, errors etc are all updated for the 21st of Jan so why not the traffic. Your's An unhappy custimer
Moz Pro | | Grumpy_Carl0 -
On Page Optimization Reports - Huh?
I've been working hard to use this EXCELLENT tool for optimize some of what I consider my most important pages . . . But the automatic tool that pulls pages and grades them (the "summary" of the "on page" report) . . . I don't get it. It only graded three of my pages, and I don't understand how it chose what keywords to grade it for? I'm just very confused. I don't understand how it chose the pages to grade, not the words it chose to grade it against. 😞
Moz Pro | | damon12120