I have already canceled my subscription. How do I remove my credit card details from my profile to make sure that I ma not charged?
-
I have already canceled my subscription. How do I remove my credit card details from my profile to make sure that I ma not charged?
-
If your account has been cancelled you will not be charged. However if you would like to, you are free to contact the help desk team at https://mza.seotoolninja.com/help/contact
Hope this helps..
Malcom
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved I forgot to cancel the trial period on time and my card is charged
I forgot to cancel the trial period on time and my card is charged.
Product Support | | Pasindukw
I sent 2 emails to [email protected] with my account credentials. But I didn't get any reply yet. How can I get my money back?0 -
What happens if I remove GA completely?
If I were to remove Google Analytics completely, what would happen with my Moz campaign? What wouldn't I be able to see or use? I ask this on the back of the recent changes to EU 'cookie law'. It's getting to the point now where GA will no longer be a viable option unless you want to rely on consent from those awful cookie popup notices - the ones everyone hates and just clicks on to see the content.
Product Support | | robandsarahgillespie0 -
Crawl still in process for 3 days. Not sure why the site isn't being crawled
I added a new site to the crawl, but it seems to be stalled. It was supposed to crawl Feb 19, but it is still in process Feb 22. It tried to crawl the site and there was a robots.txt issue, but that issue was resolved way before the 19th. Not sure what is going on. this is for the clear lake campaign.
Product Support | | dpsoftware0 -
Account cancelled
I have already cancelled my account but I can access until 5th October. Will they charge my card? I cancelled everything and I don't wanna pay for it. Thank you so much!
Product Support | | alejandrarr_0 -
My trial version has expired and I didn't cancel the account. Need urgent refound!
Hello! I need help, I can't afford this right now and I didn't cancel by mistake, not on purpose. It happened that the mails -don't know why- arrived to de spam folder and I didn't know that I was being charged directly. I tried Moz for a presentation to a prospect two months ago. But I didn't get the client, so I still can't afford, it and I didn't use it. I'm sorry for the mistake, I only noticed this today when I checked my Spam folder casually. Please I need a refound! I will get a pro a account in the future, as soon as I can, because I love Moz! But now it's impossible to me to afford it, I'm in a big trouble. I hope you can understand my situation. Thanks a lot!
Product Support | | Viole550 -
How do I remove a campaign?
I have a client that I no longer work with. I'd like to remove the campaign and I cannot figure out how. Can anyone please assist me? Edit: Nevermind, I found it under Analytics > Active Campaigns > Permanently Remove. Thanks anyway!
Product Support | | project.rockhopper0 -
Moz pricing plans don't make sense
Hey. I posted a question about this on my other Moz account (one I use for moz local), but it appears to have been removed, so here goes again. Can someone from Moz please explain to me why that in your plans, as the price goes up and more campaigns are allowed, the amount of keywords tracked per campaign goes down? $149 plan - 5 campaigns - 450 keywords = 90 keywords per campaign. $249 plan - 25 campaigns - 1100 keywords = 44 keywords per campaign $599 plan - 100 campaigns - 3700 keywords = 37 keywords per campaign What confuses me here with your pricing plans is two fold Modern SEO requires a lot of quality content, interlinked together to rank well (in most cases). Your SEO guides even talk about this. Blogging is one of the most popular ways to do this. However, in any modest website these days, especially one that runs a blog, how does tracking only 37 keywords per campaign make sense? The fact is, that even your starter plan with only 90 per campaign doesn't make sense. My business website is tracking about 300 (that actually drive traffic). I provide my SEO clients with the same type of work I would do for my self, which again reinforces that 37 keywords is plainly pathetic. Every online pricing model I've ever seen follows one simple rule: When price goes up, you get more for your money, not less. At first glance you might think that is what you're getting when you step up a plan and get more campaigns, but then to have less keywords per campaign simply doesn't make sense at all. What does make sense is to have a more flexible pricing model. Instead of locking us into set tiers which don't really make sense, you should allow a more flexible pricing BEFORE we have to go up to enterprise. Why not have a per project price of 'x' price per month, then have a price per keyword or maybe per 100 keywords. This would allow all of us the flexibility to run campaign depths that make sense for us, not for your counterintuitive views of how we should be tracking them. Again, I'd really like a Moz staff person to respond to this as the last time I commented about this, it was removed.
Product Support | | Multiverse-Media-Group0 -
Are the on page report cards graded according to the keywords associated with your campaign only?
One of the key phrases I have associated with my campaign is Las Vegas wedding venues. I have an on-page report card grade D for a page I am optimizing for the long tail key phrase outdoor wedding venues in Las Vegas. Some of the issues I am being asked to fix are:
Product Support | | leslieevarts
1. Broad Keyword Usage in Page Title: Employ the keyword in the page title, preferably as the first words in the element.
2. Keyword Usage in URL
3. Appropriate Keyword Usage in H1 Tag Should I disregard these fixes because Moz.com is running these report as if I am optimizing for Las Vegas wedding venues as oppose to outdoor wedding venues in Las Vegas? All help is appreciated!! Thank you so much 😃0