Facebook listing not found
-
Kinda new to Moz Local. Up until about 5 days ago, I was getting 96-97% reported by Moz Local - then suddenly that dropped to 84% and Moz Local reported that my Facebook listing wasn't found. I'd seen face book come and go, sometimes Moz Local would say FB couldn't be reached but usually it would show up later that day and I'd get 96% again. But now its been about 5 days and FB keeps showing up as no listing found. I completely retyped in my FB url and verified everything but still Moz Local won't update.
-
Hello James,
Maybe you can help. My clients company name is slightly different on their Facebook page than on their Moz local. I would change this but we have more than 200 like to the page and Facebook wont allow me to change it now. Is there anything we can do to correct this?
Thanks,
Ron
-
The phone number on the Facebook profile was inadvertently deleted. Put it back and now Moz Local is good again. Thanks so much!
-
Hi David - Sorry about the issues you seem to be experiencing with Moz Local. While we allow you to enter your social URLs we actually pull the data via an API using your name address and phone number. In order for us to make a connection with Facebook you'll need to make sure the name, address, and phone number match up exactly with what Moz Local displays. If you are still seeing issues feel free to reach us at [email protected]
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Local and Apple Maps: How does the listing update work?
Hello, how are apple maps updated via Moz Local? We have a client who changed their business name within the last six months. We noticed one of the few items that has not changed to date within their Moz dashboard is the name of the business on Apple Maps. In the Accuracy grid, the only item not checked within the Apple Maps column is the business name. Does anyone know how this process works within the Moz Local portal? Is there something we can do to advance the name change on our end? Thank you.
Moz Local | | JaredBroussard1 -
Trying to connect my moz local to my facebook page - says it isn't found
Trying to connect my moz local to my facebook page - says it isn't found even though it is. I don't want to create another listing for this. Cheers Claire
Moz Local | | blenkiseo0 -
How to connect the right GMB listing?
I have a Moz Local listing that has found the correct FB page but it isn't connecting/syncing with a GMB listing. I have given it a week but still nothing on GMB. Will the Google+ page that I link to in Advanced > Social Media URLs be linked with the Moz listing? What is the best practice to tell the Moz Local listing what GMB listing to sync up with?
Moz Local | | PSLab0 -
How to determine which keywords from a list trigger local 3 pack results, is there an automated way to do this?
Trying to discover which keywords from a larger list trigger the new 3 pack of local results. Would like to avoid checking this one keyword at a time.
Moz Local | | DeepRipples0 -
Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?
Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?
Moz Local | | nowmedia10 -
Why can't Moz Local pull up my Bing local listing?
One of my listings on Moz Local has a Bing Local listing, but Moz Local can't locate it and suggests that I create one. The NAP is consistent. Is this something that occasionally occurs?
Moz Local | | freetours0 -
How does Moz Local respond when confronted with a YEXT verified listing?
From what I can tell, Yext overrides Moz Local. So if you're paying Moz Local for listing service & someone else comes along and purchase Yext for that same business's listing, the directories incorporated with Yext WILL NOT listen to Moz Local. They show the Yext listing information. Can I get this confirmed by someone at Moz? Point being... if in Moz Local vs Yext, Moz Local always loses to Yext, there's not a lot of point in having Moz Local -- Especially since Yahoo now requires Yext to update Yahoo Local Map listings.
Moz Local | | valetseo0