Transactions from some sources not showing up?
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Hi all,
For one of my clients it seems that we're not seeing conversions for one particular source (an online banner). I've been recommending that they do away with that paid advertising since it hasn't been converting. However, my client recently made a purchase from the ad to test it, and it's not showing up in conversion data. All other conversion data seems right on, so I have no idea what could be going on with this one referral source. It's showing accurate page views, accurate time on site, but no e-commerce data.
Any ideas what would cause this source to not show up in conversions? The campaign info is also showing accurately in Analytics.
I've attached what the redirect looks like, from the banner to the actual URL.
Thank you!
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Hi Charles,
Thank you for the response. We spent a good chunk of the day testing, and it looks like the data is coming in correctly, and we were right in seeing that the banner ad wasn't converting at all, though they were convinced it was.Thanks!
Natalie
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Hi.
My suggestion would be to go Google Analytics into real-time data. Look at traffic sources. at the same time go to that ad and click on it. see if it's actually being tracked correctly. then complete the conversion and see if that conversion is being successfully tracked in real time.
Let me know what you get.
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