Penalties for site going down often?
-
I have a client with a site that ranks for some very competitive terms who consistently has server issues and the site goes down for a day at a time. Each time this happens his site seems to drop in site wide rankings and then stay there for months without ever fully recovering. Only part of the rankings are usually recovered.
Has anyone else seen this trend? Is it something Google keeps on record without fully removing any penalty addressed?
-
Does the server return a 503 not available when it goes down at least? Or is it somehow set to show a 404? You want to make sure it's showing a 503 to the bots so they know the server is down and not that the pages have been removed.
-
Yep, I dont think its a penalty as such, its just what happens when you disappear from the rankings - maybe they wait for re spidreing of the whole site to return traffic. I have worked with 2 large sites that have this happen a few times and recovery takes a few weeks to get back to pre-downtime levels (where downtime is significant 1- 3 days)
-
I believe that Google do take this into account, though the effect you describe here is quite marked. Google will rightly see your client's site as providing a poor customer journey is letting them down by being down when they have suggested it as a good source for keyword destination. Therefore they will penalise. Can they not solve server issues?
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to avoid adult traffic to site?
A client of ours is increasingly getting a lot of adult traffic to their site, where they show up only for adult searches and not at all for relevant searches. How can we stop Google associating their site with adult content? Here's a blog example, giving advice to parents on girls and body image issues: https://www.commonsensemedia.org/blog/girls-and-body-image keywords driving traffic to this page are all around images for 'young nude girls' etc.
Intermediate & Advanced SEO | | MediaCause0 -
Merging Two Unrelated Sites into a Third Site
We have a new client interested in possibly merging 2 sites into one under the brand of a new parent company. Here's a breakdown of the scenario..... BrandA.com sells a variety of B2B widget-services via their online store. BrandB.com sells a variety of B2B thing-a-majig products and services (some of them large in size) not sold through an online store. These are sold more consultatively via a sales team. The new parent company, BrandA-B.com is considering combining the two sites under the new brand parent company domain. The Widget-services and Thing-A-Majigs have very little similarity or purchase crossover; so just because you're interested in one doesn't make you a good candidate for the other. We feel pretty confident that we can round-up all the necessary pages and inbound links to do proper transitioning to a new, separate third domain though we're not in agreement that this is the best course of action. Currently the individual brand sites are fairly well known in their industry and each ranks fairly well for a variety of important terms though there is room for improvement and each site has good links with the exception of the new site which has considerably fewer. BrandA.com DA = 73 - 19 years old
Intermediate & Advanced SEO | | OPM
BrandB.com DA = 55 - 18 years old
BrandA-B.com DA = 40 - 1 year old Our SEO team members have opinions on what the potential outcome(s) of this would be but are wondering what the community here thinks. Will the combining of the sites cause a dilution of the topics of the two sites and hurt rankings? Will the combining of the domain authority help one set part of the business but hurt the other? What do you think? What would you do?0 -
Geographic site clones and duplicate content penalties
We sell wedding garters, niche I know! We have a site (weddinggarterco.com) that ranks very well in the UK and sell a lot to the USA despite it's rudimentary currency functions (Shopify makes US customers checkout in £gbp; not helpful to conversions). To improve this I built a clone (theweddinggarterco.com) and have faked a kind of location selector top right. Needless to say a lot of content on this site is VERY similar to the UK version. My questions are... 1. Is this likely to stop me ranking the USA site? 2. Is this likely to harm my UK rankings? Any thoughts very welcome! Thanks. Mat
Intermediate & Advanced SEO | | mat20150 -
Linking from a corporate site to a brand site.
Is there an SEO impact to a large corporation linking from a corporate and/or a divisional site to a specific brand site with it's own top level domain? We would like to keep the traffic coming, but not if it will be seen as a black hat tactic. My guess is that Google will be smart enough to see that the corporation owns the brand and at least not penalize us, but I am wondering if anyone else has this experience? Google Analytics is calling it self-referral.
Intermediate & Advanced SEO | | mrbobland0 -
Any SEO penalties for hosting a site on a sub-domain.
Hi, A client of ours has previously been hosting their main website on a sub-domain of their primary URL. They currently have a training application being hosted on the main domain. They also currently have a redirect in place so when you go to www.xzy.com, you're redirected to xzy.xzy.com. If need need to stick with this set-up for the website relaunch later this month, my question is: are there any SEO drawbacks to having the entire site hosted on a sub-domain? Should we fight to get the training application off the main domain, at which point we can host everything on the main domain? Many thanks! Dan
Intermediate & Advanced SEO | | ThisisPlanB0 -
On-Site Directory - Delete or Keep?
We have 2 ecommerce sites. Both have been hit by Penguin (no warnings in WMT) and we're in the process of cleaning up backlinks. We have link directories on both sites. They've got links that are relevant to the sites but also links that aren't relevant. And they're big directories - we're talking thousands of links to other sites. What's the best approach here? Do we leave it alone, delete the whole thing, or manually review and keep highly relevant links but get rid of the rest?
Intermediate & Advanced SEO | | Kingof50 -
Reliable outsource site
Hi which is the most quality site to outsource my backlinks? freelancer.com odesk.com any other? From elance I am very disappointed. Thanks
Intermediate & Advanced SEO | | nyanainc0 -
Please review my site
Hi I hope that all is going well in Seattle! I just make this site and I would like to be judged! site is http://mangakaotaku.com I am open for recommendations and review. thanks
Intermediate & Advanced SEO | | nyanainc0