Getting reviews to stick on Yelp & Google
-
Do you have any tricks to getting reviews to stick on yelp?
Whenever we ask out customers to review us on there their reviews end up getting "detected" as fakes.
I have tried it out myself, and the only way i've gotten them to stick is making several reviews of various different local businesses with average ratings and then dropping one in for the client with a better rating.
Perhaps this is a little on the blackhat/greyhat side of things. But if our customers are legitimatly trying to review us and it doesn't stick, i don't feel all that bad taking this route, the only real problem is time consumed.
What about google? has anyone had any luck gaining more reviews for their client on google?
-
I have an account on Yelp with 19 real reviews. The only one that displays is a one star bad review. All the rest of the 18 are five stars and they hide them as "filtered". This is a sham company. There has to be a solution to this.........
-
That's a tough one. As you probably know Google changes the rules constantly. It seems to me that whether or not reviews show up has mostly to do with whether or not Google has crawled the page where the review is and updated it's index to include the info. It usually takes a few weeks from when the review is posted.
As far as ability to choose, sure they could, but they don't. Google like to make algorithmic changes rather than individual moderation, which does make sense given the volume of data they are working with.
-
Hi Ben,
How about getting reviews that google takes from insiderpages.com or yahoo local, for example, and having them show up at all? Does google have the ability to choose which reviews it draws from these sites and to place on Google Places pages?
-
No stars, but they do improve your local seo rankings. A few of my clients have had personal visits from Google local reps who have been able to get reviews re-posted. With Yelp, the user usually has to write more than one review to avoid deletion.
-
Thanks! that was very helpful!
Have you had any luck getting reviews to stick with google and yelp though? I noticed that the only reviews that translate to actual stars on google are google user's reviews. Are you noticing stars apearing from homestars.com and canpages.ca?
Also, i have seen some n49.ca reviews stick btw.
-
These sites are getting reviews indexed by Google for canada local businessess
-
which site? google or yelp? and where? got an example?
-
Personally I haven't experienced this deleted reviews situations. I'm seeing plenty of fake reviews.
-
That seems to be an american only site. doesn't really solve my problem, as i am in canada.
Also, it seems that the only reviews that show stars next to the number of reviews are google reviews.
I'm open to hearing other peoples opinions on the matter.
-
There's really no way around it. Google/Yelp have decided that unless a user is active over a period of time and reviewing several different businesses, the person must be a fake. They can't tell the difference and commonly delete reviews. Many of my local business clients have had legitimate reviews deleted. I've been recommending insiderpages.com since it is easier to get the reviews to stick and they still get indexed by Google.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Customer Reviews
Is it OK to only get reviews on Google and not on other citation directories? Should I focus on Google+ or Google Places?
Image & Video Optimization | | BobGW0 -
Google maps displaying wrong image
Hi, I couldn't figure this out, how do i change image that shows up on the right side for maps results, do i change it in my Google places account ?(which i did and and its a first one) or in Google plus, i just cant get it? Thanks for help.
Image & Video Optimization | | Davidmez0 -
Google Local pulling incorrect business name
A client mistakenly put her business name in one of the directories with "In" after the name for" incorporated". She wants to remove the "In" because it just looks weird, but we cannot figure out how, its showing up in google local too now. She did update her infousa listing but that didn't help.
Image & Video Optimization | | handsun0 -
Google Places with locations inside of a mall
I got a great question from a franchise owner today regarding Google Places for his business. His businesses are all in malls. With Google Places there is an emphasis on using consistency and full contact details, as we well know. The issue is his locations are in a mall and don't have a physical address to receive mail or verify their address. Is there a way to leverage Google Places in this kind of situation, or do you just use the general mall address?
Image & Video Optimization | | SarahGoliger0 -
Strange behaviour at google places
Hello Seomoz! I have strange behaviour at google places with one company. I have submitted company Air Condition SPB to goole places and it was on the 13th page at google places (keyword "продажа кондиционеров Санкт-Петербург"), and after some days it disappeared from google places at all for that keyword and many others. After that I did changes in company name at google places and that company appeared at google places again. And I was watching this strange behaviour at google places for that company many times. Could you tell me what can cause that strange behaviour? Thank You, Dmitri
Image & Video Optimization | | zhuk0 -
How does google decide what city a blog belongs to?
I'm trying to build links from more local blogs at the moment and considering a huge list of blogs that are in my city, of which many do accept guest posts. I'm trying to discover a metric to thin this list down further. Is there any way of finding out if google considers a specific blog to be local to a certain area? What signals does google consider when it is making this analysis? Is it the content? or is it the "about the blog author" section? Thanks, Storwell
Image & Video Optimization | | adriandg0 -
Optimizing Google Places
Hey everyone, Trying to improve my Google Places page for the Pet Medical Center of Las Vegas but am having trouble knowing where to start. There doesn't seem to be a whole lot that can be customized. Maybe I am missing something. http://maps.google.com/maps/place?hl=en&bav=on.2,or.r_gc.r_pw.&biw=1370&bih=718&um=1&ie=UTF-8&q=pet+medical+center+of+las+vegas&fb=1&gl=us&hq=pet+medical+center+of&hnear=0x80beb782a4f57dd1:0x3accd5e6d5b379a3,Las+Vegas,+NV&cid=13431404354265657899 Does the small description act like the SERP in Google searches? Trying to rank for Vet Las Vegas. Any ideas?
Image & Video Optimization | | PMC-3120870 -
How do I get Google Places to pick up my reviews from other sites?
I have reviews on Yelp, Insiderpages.com, and Citysearch. All of my contact information matches up, but Google does not seem to be finding them and adding them to my Google Places page. Is there anything I need to do to make this happen?
Image & Video Optimization | | vinnyb20000