A website that will not load on a particular computer? Help Me Please!
-
We took on a new client about two weeks ago, took them off a proprietary CMS, placed them on a WordPress site, optimized the site, etc. and were finishing up small details three days ago. My PC in my personal office all of a sudden would not load the site from a Google search, from a direct url, etc.
Our office was using a D-Link wireless router but my PC is hardwired in the office. I cranked up my MacBook Pro with solid state drive (6 months old), got on wireless, and....site would not load. PC's and Macs in offices around me would all load the site.A search online brought up a fix for the PC and tried it - did not work, had lead dev try it - did not work, called a server side friend and he had never heard of such a thing. Every fix revolved around changing IP addresses, etc. I uninstalled my antivirus programs on my PC, installed every update that was outstanding, there was no new software installed on either box prior to problem.
Can you help??? Is there any chance someone not associated with us and just looking for my client or someone entering a direct url could experience?
-
Yes, Woj, we were able to get it from other PC's in the office. But good way to check, thanks.
-
Can you get to it using a proxy service like proxify.com?
-
Ok will be working till late so let us know how you go.
-
Thanks Alan,
Will try that when I go into office in an hour or so. -
Think it is around proxy srvr / DNS setting Steve. Tried changing based on a fix for XP but to no avail.
Mac is working from out of office and will recheck in an hour or so at office. (OMG, working on Sat again).
Thanks for help.
-
Thanks EGOL, did both and no good. Completely uninstalled AVG. Disabled windows firewall. Still no good. Only thing online is fix for Windows (I use XP pro on that mach.) and even that did not work. ???
-
Disable firewall or antivirus for a moment and try visiting the site. My firewall blocks a couple of sites or makes them perform poorly.
-
Rob, you will need to do the NSlookup on the PC with the problem.
It may be that other un-affected machines got dns cached, and will eventualy have same problem.
-
Thanks Doug, I will check with Lead Dev as I know he worked on it for about 30 minutes in the command window.
We changed IP addresses, etc. to no avail.
-
Did you try nslookup as Doug suggested? from pc
-
Will PM the URL to you Alan. thx
-
Different computers on the same network / IP segment not loading the site could be a Proxy server OR DNS Setting.
I'm on Mac so that's what I know about.
What are your Mac network settings?
Do you get an IP address?
Can you load other websites from the same virtual hosting server?
Can you load the website via the IP address?
Whats the URL of the website?
Steve
-
Are other sites loading normally?
Can you resolve the host name from a command window on the PC:
nslookup {hostname}
If you can't resolve the hostname then it's probably a DNS issue. (you could try adding an entry to your hosts file and see if that gets around the problem?)
-
When you say does not load what does happen?
can you PM a url to me?Can it be loaded from outside office?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My WP website got attack by malware & now my website site:www.example.ca shows about 43000 indexed page in google.
Hi All My wordpress website got attack by malware last week. It affected my index page in google badly. my typical site:example.ca shows about 130 indexed pages on google. Now it shows about 43000 indexed pages. I had my server company tech support scan my site and clean the malware yesterday. But it still shows the same number of indexed page on google.
Technical SEO | | ChophelDoes anybody had ever experience such situation and how did you fixed it. Looking for help. Thanks FILE HIT LIST:
{YARA}Spam_PHP_WPVCD_ContentInjection : /home/example/public_html/wp-includes/wp-tmp.php
{YARA}Backdoor_PHP_WPVCD_Deployer : /home/example/public_html/wp-includes/wp-vcd.php
{YARA}Backdoor_PHP_WPVCD_Deployer : /home/example/public_html/wp-content/themes/oceanwp.zip
{YARA}webshell_webshell_cnseay02_1 : /home/example2/public_html/content.php
{YARA}eval_post : /home/example2/public_html/wp-includes/63292236.php
{YARA}webshell_webshell_cnseay02_1 : /home/example3/public_html/content.php
{YARA}eval_post : /home/example4/public_html/wp-admin/28855846.php
{HEX}php.generic.malware.442 : /home/example5/public_html/wp-22.php
{HEX}php.generic.cav7.421 : /home/example5/public_html/SEUN.php
{HEX}php.generic.malware.442 : /home/example5/public_html/Webhook.php0 -
Duplicate blog - will it be ok to do so
Hello, One of our client is interested in creating a duplicate blog under a new URL. We told them about Google penalizing the new blog since it would have duplicate content. Will it be ok to go ahead with the plan ? Their response was there are multiple news sites that carry the same stories. So, they said that it won't matter. Cheers
Technical SEO | | Johnroger0 -
Need help with list schema!
Hi all, I am trying out list schema on my site, but in Google's structured data testing tool I'm having an issue with the URL section. Whenever I have the same URL for each position is says that duplicate URLs aren't allowed, then when I have different URLs it says that they all have to be the same URL. Does anyone have any pointers that can help make my list schema error free!? Heres my schema:
Technical SEO | | Saba.Elahi.M.0 -
Loading images below the fold? Impact on SEO
I got this from my developers. Does anyone know if this will be a SEO issue? We hope to lazy-load images below the fold where possible, to increase render speed - are you aware of any potential issues with this approach from an SEO point of view?
Technical SEO | | KatherineWatierOng1 -
My website pages are not crawled, what to do?
Hi all. I have made some changes on the website so i like to crawled them by the search engines Google especially. I have made these changes around 2 weeks ago. I have submitted my website on good bookmarking websites. Also i used a tool available in Google webmasters "Fetch as Google", Resubmitted a sitemap.xml. Still my pages are not crawled your opinion please. Thanks
Technical SEO | | lucidsoftech0 -
301 Redirect Help
How would you 301 redirect and entire folder to a specific file within the same domain? Scenario www.domain.com/folder to www.domain.com/file.html Thanks for your Input...
Technical SEO | | dhidalgo11 -
Help with strange 404 Errors.
For the most part I have never had trouble tracking down 404's. Usually it's simply a broken link, but lately I have been getting these strange errors http://gridironexperts.com/http%3A/www.nfl.com/gamecenter?game_id=29528&season=2008&displayPage=tab_gamecenter/ What does; %C2%94 repersent? The error always points to NFL.com, but we don't link to them...like ever? Can I just 404: http://gridironexperts.com// to fix the problem, as all 404's start with this weird %C2%94 error. Is this error even on my site? Is in the backend...virus? thanks -Mike
Technical SEO | | MikePatch0 -
Well, I need some help, advice, something.
Hey all, I'm new to the SEOmoz thing but I like it so far. I think I have my site listing so messed up that it's effecting my rank. I have 3 domains. 1.) rt112media.com 2.) route112media.com 3.) route112.net. Each domain was purchased through GoDaddy.com and still remain there. I have my own hosting account which I was registered as rt112media.com with route112media.com and route112.net listed as add on domains. Technically, I would like for my main site to be route112media.com for everything. However when I registered the site as rt112media.com I didn't know the issues I would have as far as different domains so I registered with rt112media.com as my main domain name. Anyways, as of now I have rt112media.com as my main domain through my cpanel hosting.I have both domains route112media.com and route112.net set for 301 wildcard redirects to rt112media.com on my hosting account and my GoDaddy account. When I started my WMT account I didn't really know which domain to use cause I figured I could link them all to one. So, I signed up as routet12media.com. After a little while I realized it was not recieving anything because everything was being redirected to rt112media.com Anyways both addresses have been crawled and indexed so they are showing as two. So, I requested to change the route112media.com address to rt112media.com in WMT. That was about 2 weeks ago and it is still pending request. I'm not having further problems with WMT because of the www.rt112media.com vs http://rt112media.com. I am the verified owner of both but I can not switch the www.rt112media account to show the non www. account as the main one because I have the other pending. My site is still being crawled as 2 versions rt112media.com and route112media.com. So what is my best option? And what would be the worst cause scenario if I wanted to start completely over using route112media.com as my main domain with hosting and all. Sorry this was so long I just wanted to explain my situation. I'm lost. Any advice would be appreciated! http:/rt112media.com
Technical SEO | | Route112Media0