Google Places phone number question
-
Hi,
A hotel/resort has a main phone number of 1-234-567-8901. This phone number is consistent in over 50 directories.
However, they have a spa and restaurant with the same phone number. The front-desk answers the phone and routes the call to either the restaurant or spa.
The name of the spa and restaurant are also found in the local listing directories under different DBA's with the same phone number as the Hotel/Resort.
For example:
ABC Resort - 1-234-567-8901
Spa Cuts - 1-234-567-8901 (same address as ABC Resort)
The Spa - 1-234-567-8901 ) same address as ABC Resort)
Will this phone number that is used by the 3 separate entities penalize the Google listing placements for the actual Hotel/Resort in Google Places?
Thanks everyone!
-
Thanks to everyone that answered, it looks like I will have to go back through the directories and correct both the spa and cuts. OUCH LOL
Thanks again!
-
Hi HawkTV1,
Thanks for coming to Q&A to ask your question. I'm the Local SEO Associate here in the forum. Situations like yours can be very confusing for the business owner, so I do empathize. In thinking your question over, I believe that this part of Google Places Quality Guidelines may apply to your resort:
Some businesses may be located within a mall or a container store, which is a store that contains another business. If your business is within a container store or mall, and you'd like to include this information in your listing, specify the container store in parentheses in the business name field. For example, Starbucks (inside Safeway).
If you want the three businesses to be treated as 3 separate entries, and to be eligible for 3 distinct Place Pages when the are all inside the same building, you will need to get:
1. a suite number
2. a unique, non-redirecting local area code phone number
for the other 2 businesses. Then, if desired, you could have the business titles read along the lines of:
Spa Cuts (inside ABC Resort)
This should be a correct way of doing things. However, if you have the restaurant and spa listed in 50 other directories with an address and phone number that doesn't match the new address and phone number you would be assigning to the two businesses, you are likely to run into a serious problem. Google may become 'confused' about the validity of the information you've provided.
This being the case, your task would also include going to each of those listings and adding the new suite # to the addresses and editing the phone number. Big job! But it can be done.
Good luck!
-
I need to first clarify: your title is Google Places phone number question. The body of your question says: **This phone number is consistent in over 50 directories. **
So, if you are asking if having that number in other directories (Not in Places) for the Spa and for Spa Cuts, will cause the listing in Places to be "penalized," no it won't. BUT if someone goes in and reports that there is a problem with the site and shows Google these identical numbers, Google could potentially take you down until it is resolved.
I am assuming you do not have Places pages that are verified for the Spa and for Spa Cuts. If you do and the numbers are the same, I am shocked. Google will usually catch that.
My suggestion is that if at all possible get new numbers for the other two businesses and have them roll into the Hotel number. If someone calls the "old" or hotel number, they still arrive as they did before. If they call the new number they still arrive as before, but if there is a verification PIN on them, when it comes through the new number Google will have the new number listed. Either way, you are ok. Ultimately, you have three Google Places addresses which can' t be too bad.
Best
-
NAP (name adress phone) is a strong factor. This is new for me, but I think the power to show 3 results when the user search for the adress...
I'm sorry, my aproach is to use 3 phone numbers and 3 diferent names...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Snippet not work for my article in google
I add the script for star snippet in my website but not work in my posts you can see it in this URL https://youtech.ooo/showbox-apk-download/ when I searched in google my custom keyword "Showbox" my competitor show with star snippet in SERP but my site doesn't show snippet stars. Thank You!
Technical SEO | | JackJasonn1 -
Ajax Pagination in Magento Question
Hi, We just launched our new theme for Magento and my developer stated the pagination uses Ajax. Previously I had the developers set up rel prev/next for all our pages (categories/ecommerce site) that had multiples. He said it's not required with Ajax. Is this correct? Example: https://www.bestpricenutrition.com/whey.html and when you go to Page 2, the URL shows: https://www.bestpricenutrition.com/whey.html? I want to make sure these pages are set up correctly.
Technical SEO | | vetofunk0 -
Webmaster tools question
Hi all. I have a question regarding http vs https. I have an https site and was wondering how to tell google in Webmaster tools to combine and use https. I have setup all sites in Webmaster tools. Both www and non www for both http and https. I see where to set up the www vs the non www but don't quite understand how to do the https part. I want all traffic to: https://www-creative -technology-solutions.com Thanks
Technical SEO | | twoacejr0 -
Google Update Frequency
Hi, I recently found a large number of duplicate pages on our site that we didn't know existed (our third-party review provider was creating a separate page for each product whether it was reviewed or not - the ones not reviewed are almost identical so they have been no indexed. Question - how long do you have to typically wait for Google to pick this up On our site? Is it a normal crawl or do we need to wait for the next Panda review (if there is such a thing)? Thanks much.
Technical SEO | | trophycentraltrophiesandawards0 -
When do you use 'Fetch as a Google'' on Google Webmaster?
Hi, I was wondering when and how often do you use 'Fetch as a Google'' on Google Webmaster and do you submit individual pages or main URL only? I've googled it but i got confused more. I appreciate if you could help. Thanks
Technical SEO | | Rubix1 -
How to optimize for different google seach center (google.de, google.ch) ?
We all use Deutsch language and (.com) domains for the sites. I ranked well in google.com ,but not so well in google.de , google.ch , my competitors ranked much better in google.de,google.ch. I checked most of their outbound-links, but get few information. Links from (.DE) domains or links from sites located in German help the rank for special google seach center ? (google.de, google.ch) . Or some other factors i missed? please help.
Technical SEO | | sunvary0 -
Does Google index has expiration?
Hi, I have this in mind and I think you can help me. Suppose that I have a pagin something like this: www.mysite.com/politics where I have a list of the current month news. Great, everytime the bot check this url, index the links that are there. What happens next month, all that link are not visible anymore by the user unless he search in a search box or google. Does google keep those links? The current month google check that those links are there, but next month are not, but they are alive. So, my question is, Does google keep this links for ever if they are alive but nowhere in the site (the bot not find them anymore but they work)? Thanks
Technical SEO | | informatica8100 -
Is creating backlinks to Google places pages worth the time and money involved?
I have worked on a website and organically it is starting to do fine. The website itself is on the right track. Now, the places page, could use a little improvement. I did make sure it has the right categories, has all unique pictures and videos, it does have a good amount of reviews and even citations from other local directories, and even the website links to it. It does show up for some local searches but I would like it to dominate more. I've heard that if I've built links to that Google Places local page from other sources, it would rank higher and perform better. Is that true? Any other tips and tricks to make it perform better? Thank you
Technical SEO | | Boogily0