I have signed up for an seomoz trial .......
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i have signed up for an seomoz trial but tried to access my account from a different laptop yesterday and could not a login. Is the trial version only accessible via the laptop i set it up from?!
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Thanks Bob
I can log in on the laptop i used to create the account and have used a diiferent browser thanks for trying to help much appreciated
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You should be able to log in from any computer.
1. I know this seem obvious but I have created accounts late at night and forgot the password by the next day. Have you tried to log back in to the laptop you used to create the account? Can you get in? If not, reset your password.
2. I have had issues logging into other sites with different browsers. I use both IE, Google Chrome, Firefox and Safari because I do web development and need to see how each site looks in a different browser. Make sure you clear your cache and cookies on the browser that you are currently using.
3. If possible, try to use a different browser on the computer that won't let you in. Firefox only takes a few minutes to download and install.
Hope this helps.
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You should be able to access your SEOmoz account from any computer, provided you are using the correct login and password. Please send an email to [email protected] and we'll look into it for you via the help desk.
Welcome to SEOmoz, and sorry for the frustration!
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