All my campaigns have gone!!!
-
I have just logged into my account and all my campaigns has gone, is there a direct way to contact Moz???
-
Hi folks! For people who are wondering what the answer here is, I grabbed this from our FAQ post we recently published: http://moz.com/community/q/trending-bugs-in-moz-analytics
Where did my Campaigns Go?
Whenever your account is suspended, your campaigns are archived. The good news is that reviving archived accounts is really simple.Go to your Campaigns section: http://pro.moz.com/campaigns
At the top of the page there is a "Archived Campaigns" Tab, give it a click.
From here, you should easily be able to "activate" your campaigns. -
Hi John,
Thanks for the question! It looks like Abe's gotten you taken care. Let us know if there's anything else you need and have a good one!
Best,
Sam
Moz Helpster -
Hi Letty, thank you i will email them, i couldn't find their email anywhere
-
You can always contact moz via email, they are really quick in responding. http://moz.com/help
But I had the a similar experience yesterday. 4 campaigns completely gone, the creditcard billing was overdue. I renewed, but I couldn't see any campaign, I tried to add 3 new ones also didn't work.
I logged off and the next day - logged on and it was all fixed, could see the old campaigns and 1 of the 3 new which I tried to start up again. Because it could be related to your account you can always contact directly via http://moz.com/help/contact
I think it will fix it quite easily as I didn't even had to email. But I saw my campaigns back withing 24 hours.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I have assigned a Moz Pro seat to someone but they can't access a campaign's rankings report?
Hi there, I'm the account admin on a Moz Pro account. I have assigned a seat to a freelancer who's doing some work for me and they say they can't access a campaign's rankings report? The manage user's section shows them as having a seat license? It's been issued and accepted by them? Any ideas here? Thanks
Product Support | | NineFiftyNine.net0 -
Our client changed their domain name. Can we replace without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Our client changed their domain name. Can we replace it without the new domain without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Product Support | | ThomasCenterInc1 -
Both campaigns are now useless due to URL rewrite?
I have two campaigns on Moz and they were doing fine until I made the decision to rewrite my URL to remove www so, www.thing.com becomes thing.com Moz sees this as a error it seems and I am now getting error code 902. I tried to change my campaign setting but it won't let me change the URL because it's got historical information that doesn't pertain I guess. What should I do? Was it a mistake to remove the www? Thanks for any advise, Greg
Product Support | | Banknotes0 -
I am unable to access my campaigns. Is anyone else having trouble connecting to http://mz.bundledseo.com/?
I am unable to access my campaigns. Is anyone else having trouble connecting to http://mz.bundledseo.com/?
Product Support | | jleite0 -
Why is Moz tracking search results for UK if I have my campaign settings set for US?
One of our clients is marked in Moz Analytics as ranking 24th, but we don't see that when we search for the same key term. However, when we hover over the Universal Image Results icon, we noticed that the ranking is actually for google.co.uk/search. The campaign settings for this campaign are all set to use google.com or the US version. Does anyone know why Moz is bringing in these UK results? dKJAU2F
Product Support | | garrettkite0 -
How do you delete a campaign in Moz Analytics ? (i set up 2 campaigns for the same project by accident)
Hi How do you delete a campaign in Moz Analytics ? (i set up 2 campaigns for the same project by accident) cheers dan
Product Support | | Dan-Lawrence1 -
Trouble adding new campaign to Moz Analytics
Hi all, I've just tried adding a new campaign to our Moz analytics account but it's saying that it already exists. I actually removed all of the campaigns we had in Moz a while ago, so it doesn't already exist. Any one else had the same issues and if so, how did you fix it? Thanks,
Product Support | | PinpointDesigns
Lewis0 -
Bring a Campaign Back From the Dead?
Hi SEOMoz, We've deleted a campaign recently that needs to be turned back on. Is there any way to do this? I'd rather not lose the archived rankings and data from the campaign and have to start recording/tracking anew. Thanks
Product Support | | ConfluenceDigital0