I'm Not Being Charged Unless I Stay After the 30 day Free Trial
-
I wanted to be sure, im not being charged right now for signing up for the days days, correct? it says i'll be charged $99 after Dec 19? will i be charged?
-
you won´t be charged until that date... moz will also send you a reminder that they will charge you on xx ... so you can decide to close your account or to keep it... very comfortable...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved I forgot to cancel the trial period on time and my card is charged
I forgot to cancel the trial period on time and my card is charged.
Product Support | | Pasindukw
I sent 2 emails to [email protected] with my account credentials. But I didn't get any reply yet. How can I get my money back?0 -
Hi please help me process the refund. The money that was charge is for my mom's heart operation.
How do we process the refund for an account that has never been used. Please please help us.
Product Support | | Dugard-Property0 -
Though we had until the 8th to cancel and you charged our card.
We thought we had until to 8th to cancel and you charged our card On the 8th. Now we can’t reach anyone. We cancelled the service.
Product Support | | danawebprollc0 -
Forgot to cancel my trial and got billed
I was just billed $99 USD by Moz and I didn't wish the continue the subscription. Is it possible to cancel it and get a refund?
Product Support | | Stephaneham0 -
How do I get 30 more days trial period?
Hi there. A week or so ago I thought I saw a message saying I could get 30 days more of the trial period if I filled out the profile. I filled it out today and have 34 moz points but still getting a message that my account is about to expire (in 3 days). Did I miss the offer because I stalled on filling out the profile? Is there anything else I could do to extend the trial? Thanks!
Product Support | | limited71 -
I created a trial account and forgot to cancel it. I am a student and have just had a direct debit of £100 from my account.
I created an account for some research for my uni work and forgot to cancel my account. I am now £100 down and I dont want to use Moz any more. Could you please refund my account as I am a student and cannot afford this service. My Account is ** and my email is **
Product Support | | amberjmorrison0 -
My data is stuck and hasn't updated from a few weeks back
My campaign settings are for 500 pages to be crawled which I understand means it will be done once per week. However my data is stuck from a few weeks back and still hasn't been updated. Can you help?
Product Support | | Vivid-North0 -
I'm not canceling my MOZ subscription, but just so I know: if I want to cancel my MOZ subscription, can I do this per month, or per year?
If I want to cancel after six months, do I have to pay for the rest of the year or can I cancel per month?
Product Support | | Sophie-Kool0