Unable to download OSE Backlink attachment. Showing error
-
Hi
While downloading attachment of backlinks from open site explorer - facing error
that something went wrong and reported to moz tech team
can you resolve it pl
-
Hey Everyone,
Starting yesterday afternoon, we had a an outage that caused the reports permissions to fail. The issue is now corrected and you should be able to run new reports with no issue, but we are still working to regenerate the reports that were requested during the outage with the proper permissions.
In the meantime, you can re-create reports that you are unable to download if you are unable to wait for a final resolution for the original reports.
I apologize for the inconvenience this causes. Please let me know if you need any further assistance.
Chiaryn
-
Advanix, did you email [email protected] as well?
-
Also having this problem. Emailed [email protected].
-
I too have this issue
-
Hi Gagan
Sorry to hear about the reports not coming through. Would you be able to send us your account information and details of the report you are trying to download to [email protected]?
Cheers!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why my website is giving 4xx error
I was analyzing the website link, my website is giving me 4xx error. Google search console in not giving such error 27b42282-a5f6-4ad0-956a-91838633d5ad-image.png Any suggestion will be helpful. The site is on wordpress
Link Explorer | | VS-Gary0 -
Most of the backlinks not listed
Hi, I'm running a website since one year and a half, and I'm periodically watching with Moz OSE tools the number of backlinks it has. It still shows only 11 backlinks from 8 domains, even if my actual backlinks are much more and come from about 40 domains. I've already searched the forum and read that Moz scraper updates once per month, but all these backlinks are like 6 months old, and still no trace. Many other competitor tools, including the simple google search console can see all the backlinks, only Moz can't retrieve them. Do you have any idea? Somebody else in the same situation? Or is there a way to submit to Moz links to pages containing that backlinks?
Link Explorer | | fabio_m
Thanks
Regards0 -
Crawling and Links - Showing Links
Hello I have a campaign in Moz that shows a new site as having no domain authority and no links. The site does have links to it, but they don't show up on OSE. Does Moz count links in the comments section of blogs (or is this counted as social, when the commenting system is one that requires facebook login?) I know blog comments are not great for SEO, I just use them when the post/link is 100% genuinely relevant. The site does have actual links on websites not just comment links, so it isn't showing any type of link. What is the best way to see the links the site has? Thanks!
Link Explorer | | wearehappymedia1 -
OSE not picking up all internal links?
Hi! I've been checking a few pages in OSE. For example: https://www.holidayhypermarket.co.uk/holidays/last-minute This, according to the tool, has only 6 internal links. However, a Screaming Frog crawl picks up 700+, which is about right seeing as there is a link in the footer. What do you think could be behind the discrepancy?
Link Explorer | | Blink-SEO0 -
Does OSE crawl our site often? Or do we have an other problem? (internal links)
I am wondering if i can find out when OpenSiteExplorer crawled our entire website for the last time.
Link Explorer | | wilcoXXL
A few months ago we added some internal textlinks to all of our productpages. Those are links to the brandpage of that particular product. Some of our brands do have up to 1500 products, so there should be at least 1500 internal links pointing to that brandpage. But OSE still gives me a wrong count. It says there is only 1 internal link pointing to that brandpage.
Is it because OSE never crawled our site again? Or am i missing something here?(maybe too many internal links to one specific brandpage is not okay?) I'll hope you guys can help me out with this one.0 -
My Facebook / Twitter Shares Not Showing Up
In Open Site Explorer, my Google+ shares are showing up but any shares on Twitter and Facebook are not. I am wondering if anyone has any ideas as to why this might be happening? My site is www.riddelllaw.com. Thanks
Link Explorer | | bpurdue0 -
Drastic drop in LRD from OSE report has me confused... Any idea why?
We just got our report from OSE and a week ago we had over 80 LRD's with DA34/PA44 and now we see only 27 LRD's DA32/PA34? Why such a significant drop in our LRD's which I'm sure has affected everything else in the software. We checked Google Webmasters and don't see a drop in our linking URLs. We see it fluctuate all the time, but nothing like this. I'm not so much concerned with DA/PA at the moment as I know that dropped from lack of data the system can read, but why did over 60% of our LRDs disappear overnight? Anyone else seeing this happen to them? Our URL is whiteboardcreations.com
Link Explorer | | WhiteboardCreations0 -
Moz & Other Sites Not Showing in Link Profile?
I'm curious to know why Moz, YouTube, G+ and some other links are not showing the OSE link profile as NOFOLLOW or DOFOLLOW for our website whiteboardcreations.com? When doing analysis, we see a lot of companies YouTube pages with their NF link and G+ page links and even see a lot of the Moz community members with their Profile pages showing the NF link or the DF links. I'm confused as to why OSE is not picking up any of our links from those respective sites. Any thoughts? Thank you in advance. - Patrick
Link Explorer | | WhiteboardCreations0