How do your encourage customer reviews? Here are my ideas.
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Customer reviews are important for local SEO. The problem is getting people to review your website.
What are your ideas for encouraging customers to review?
*Give away incentives and ask people to review. E.g. movie tickets, discount on products.
*Ask people to review in sales process.
*Have an ipad ready & custom review website for ipad - ask people to review.
*Page for 'review us' on the site.
*If you are a 'google favorite places' print out QR code for the page & position in-store.
*Make a custom QR printout to a 'review us' page, position in-store. -
Sadly Google+ on mobile no longer has a review option; must be done via desktop.
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We have used lot's of different tactics. It depends on the the type of business. A contractor may want to send a thank you card with a $5.00 Starbucks certificate thanking the customer and then asking them to review them on one of the various review sites.
What works better is sending an email to the customer with a LINK and instructions. Most sites require they sign up or in to review a company. Let them know exactly what to expect before they click. Our emails are several paragraphs with easy instructions.
Good luck!
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On every occasion that we receive a thank you email, we explain how valuable to our business an online review is, and give a link to enable customer to do so. This strategy has worked very well so far..
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