Open Site Explorer Not Providing Data
-
Is something wrong with Open Site Explorer as I am not getting any social and other data? Is this a problem that will be fixed in the next couple of hours? Is this a bigger issue?
Thanks,Scott
-
Hi Scott,
Have you checked your spam folder? I'm looking at the help desk, and do see that we answered you on May 14th.
-
I have submitted 2 help/contact requests and none have been answered. Im not having a great experience here!
-
No... I am just getting now data. You can see that I am logged in, in the first screenshot.
Please fix this ASAP!
-
Hey Scott,
Are you seeing a message like this: http://screencast.com/t/2Aj4Ktv4?
If we haven't yet discovered the URL you're searching on, you'll see that message indicating the URL is not in the index yet.
Or are you seeing a different error? If you'd like us to dig in further and don't want to publish the Open Site Explorer search on Q&A, feel free to send us a Help Desk inquiry here: https://mza.bundledseo.com/help/contact
Thanks!
Carin
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why am I not seeing search.yahoo.com in my site's backlink profile?
When looking at the backlinks for a client's competitor I found that they had a backlink on search.yahoo.com/reviews and our domain (harmonyhit.com) did not. I was using the Link Explorer tool. However, when I go to yahoo Search I see that the website of harmonyhit.com is indexed in Yahoo search and has links to the site. Also, it's sitemap has been recently crawled in Bing webmaster tools which Yahoo uses. Why does our client have the backlink accounted for and we do not?
Link Explorer | | DigitalThirdCoast0 -
No keywords displayed for site in Keywords by Site or in CSV report. Why?
We have a site that we ran in On-Demand Crawl and Keyword Explorer. On-Demand Crawl revealed some information. However Keyword Explorer did not. We know there are ranking keywords for the site but no such keywords were detected by Moz. However, when we ran Link Explorer, 12 ranking keywords were detected and associated with the site. Why is there a discrepancy between these two reports? Thank you in advance.
Link Explorer | | chrisesh0 -
How do you check for .gov and .edu backlinks using the new link explorer?
I'm trying to do an audit but I can't seem to figure out how to find .edu and .gov backlinks from the new link explorer. Can someone please help? I'm trying to learn how as open site explorer will be replaced by the link explorer. Thank you!
Link Explorer | | AFARiva1 -
GTLDs in Open Site Explorer
Curious to know if anyone has run into a similar problem - I entered a site containing a gTLD (.dog extensions) in OSE and it gave me an error (screenshot attached). I checked another tool (ahrefs.com) and was able to extract some data. Does anyone know if these type of domains are not included in OSE and/or why there was an error? Appreciate any insight! RSA04bYsL
Link Explorer | | ATShock0 -
Open Site Explorer Messge - Mysite.com redirects to www.mysite.com
Hello All, When I plug in my site's URL http://mysite.com ( Not my actual URL of-course) into the OpenSiteExplorer tool I get the following message: "You entered the URL http://Mysite.com which redirects to http://www.Mysite.com/.
Link Explorer | | jjimen03
Because it's likely to have more accurate metrics, we're showing data for the redirected URL instead.
Click here to analyze http://Mysite.com instead?" Not sure why I am getting this message. On my hosting server, I have defined my preferred domain to be the non-www. version. I have also used a Canonical Tag on Mysite.com/index.html file ( ). In addition, on Google Search Console ( Webmaster Tools ) , I have added both the www. and non-www. properties, where on both property settings, I have defined the non-www. version as my preferred one. Also, on my server, I have not implemented any 301 redirects at all. So my questions are: Why am I receiving this message when plugging in my non-www. URL version of my website into OpenSiteExplorer? Is my DA or PA possibly being split up between the two versions as a result? Should I be concerned? How can I fix this? Thanks in advance.0 -
Open Site Explorer Recently Discovered Links Question
Hey Mozzers, I have a question regarding the Open Site Explorer Recently Discovered Links. I know that I have receive follow link from a few sites that have more DA than my site. I am wondering why it is taking so long for OSE to discover these links? I double checked the sites to make sure that they don't have NOFOLLOW (sorry for the double negative), and the sites have linked to my site for over a month now. Any ideas? I'm not concerned about it because Search Engines have discovered those links. I am just curious why this is, or if it is normal. Cheers!
Link Explorer | | evan890 -
Facebook "likes" not showing up in Open Site Explorer
Hi All: I'm dealing with a company that has 299 Facebook likes, but Open Site Explorer only shows three. I checked the NAP on Facebook and it's correct. Anyone know why this might be happening? I'm worried if Open Site Explorer is not seeing the likes, Google might not as well, for whatever reason. Thanks! Wes
Link Explorer | | wrconard0 -
Is there an efficient way to use Open Site Explorer to find unnatural or harmful links
We have a new client with 8 sites that we would like to 301 to a new site. However, before doing so we want to make sure that the backlinks are not unnatural or harmful in any way. Using open site explorer (other than just looking at exact anchor text vs brand anchor text ratio) is there a way to determine low quality inbound sites linking in? or any type of links google will find manipulative?
Link Explorer | | Bryan_Loconto0