Scheduled Custom Reports Not Running
-
-
I have about 10 campaigns and 5 custom reports scheduled to run monthly for each campaign. Most of them have been running for years without issue, however, this month the majority have not run. There is an option to download past reports, yet the August 1st date is not highlighted. Anyone else having this issue or have a solution?
-
There is one exception to this, a new campaign that had custom reports made with this design. They have a "action" button rather than "download past reports. Within this drop down is a option to download past PDFs. Is there a way this can just be downloaded without opening, like the previous reports?
-
-
Thanks KeriMorgret, I've entered this as at ticket and look forward to working it all out!
-
This looks like something we should dive in to and check out! If you could each open up a ticket at https://mza.bundledseo.com/help/contact (just click any of the sections and a contact form will appear), then we can get more details from you, and pass this along to the engineering team (which we can't do via Q&A). Thanks so much, and sorry that this isn't working for you.
-
We are experiencing the same thing. We have two Moz Pro accounts and none of our monthly reports were delivered and they don't appear in download past reports.
-
I reported similar issues with many of my reports. They told me they are dealing with DDOS attacks which are affecting the reports.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Create a report with keyword, label, difficulty, global search volume, and ranking?
Is it possible to create a report with containing keyword, label, difficulty, global search volume, and ranking? Currently in order to get the data, it seems like I need to manage two lists, the keyword list we are tracking and the keyword list in the Difficulty tool then somehow manually combine the data. Is there an easier way?
Moz Bar | | promfgsystems2 -
I'm checking keyword difficulty for two different sites. Would love to view the results by site instead of just one large list. Is that possible? Or would it just be easier to keep the lists separate in Excel and just import when I want an updated report?
I have keyword lists for two sites. Is there a way to label them in the keyword difficulty tool (List A, List B) so I can just view results for a particular site? Or do I need to run the report with List A, export results, delete those keywords, then run the report for List B?
Moz Bar | | JohnNovakLV0 -
Where did my custom reports go?
I don't have access to my old custom reports that were created in the old moz pro platform...where are they? There's a "click here" for old reports option...but it's not clickable, not hyperlinked to anything. Help, please. Thanks, Ruben
Moz Bar | | KempRugeLawGroup0 -
Weekly Custom Reports Send Duplicates
For one of my sites, I have set up a weekly custom report to be sent out, but when the report comes in, there are multiple copies of the report. Any help would be appreciated on how to make sure that only one copy of the report is sent.
Moz Bar | | Wharthog0 -
My campaign won't produce a PDF report it just hangs, with the spinning icon going round
I have tried this in a few browsers and it just hangs when I try to create a custom PDF report for one of my campaigns. Any help?
Moz Bar | | ArttiaCreative0 -
Accessing old reports
Hi there, Is there any way of accessing reports for a certain campaign that are a year old? To my knowledge the reports had not been generated, and if they were, they have not been saved in the custom reports section.
Moz Bar | | WebhouseISP
Is there anyway of generating a report from months ago? Thanks a million!0 -
Can you adjust the timeframe from weekly to monthly in the Dashboard Overview report?
I am looking to adjust the metrics displayed in the dashboard Overview report and the other subsequent reports to display a monthly time frame instead of a weekly time frame. I see the pull down bar that looks like I should be able to adjust the time frame but only weekly is given as an option. I do not know if this is specific to my account, that is, I am running on a subscription that only allows for weekly metrics. Thank you, Jon
Moz Bar | | bcmull0 -
Historical reporting- PDF is default and I need csv/excel
I am trying to create trend reports for certain keywords that we track in Moz- The problem is that all of the historical data is only available as PDF! Is there a way to get historical reports in csv? Please help! Thanks!
Moz Bar | | SheilaK0