Content on ecommerce categories - good or bad?
-
We have a case with a client where they previously had content on top of their most important ecommerce categories. The content was well integrated and should in my opinion enhance the category experience, but after doing some A/B testing they proved to only decrease the conversion rates when sending traffic directly to those categories.
Around that topic I have two questions:
- Is it a bad thing to put the content BELOW the categories?
- I need examples of categories where content and products are very well integrated and enhances the category experience - any tips?
-
Content that adds value to the user experience is never bad - more content, more reasons to rank, better information for the user to take action.
Ecommerce websites are more difficult to handle though - the goal is usually to convert to a sale and sometimes content can get in the way of that happening. If you've A/B tested and found that conversions are greater without it, then good for you! You've identified a barrier to your visitors and eliminated it for better conversions.
What needs to be weighed is the amount of conversions - does the content bring in more, new traffic and eventually converts? I.e. is the conversion volume greater with the content than without it. If no, then stick with the A/B test results.
Putting content down the page may help you rank, but is it helping your visitors? You don't want to shove content onto a page just because you think it belongs there - is it beneficial to the user? If no, can you put that content somewhere else where it is beneficial to the user?
Amazon is common SERP to beat, let's take a look at one of their category pages: http://www.amazon.com/Outlet/b/ref=sv_gb_3?ie=UTF8&node=517808
We see that they do include a small snippet of text at the top, to describe the category. Then they give the user what is expected, a lot of products to view; and at the bottom they have a longer category description (sometimes reviews and related category information). This is a common way to structure category pages. But, your market may be different so it may be worthwhile to brainstorm how your page structure would most benefit your users.
-
Nothing beats A/B testing. You may have a great idea but ultimately A/B testing will prove if that works for particular site and customer flow.
1. It is not bad at all. But it depends on what you call content. Some content can make wonders and some may not. Reviews or Testimonials would work best. Do not do just for pure SEO but add value to user experience. I would not add just a keyword heavy text.
2. See the Best buy example below. They have content which helps to choose right cellphone and support plans. Also there is list of Top sellers. It is both merchandising and content simultaneously as helps to show user what is more popular.
http://www.bestbuy.com/site/electronics/mobile-cell-phones/abcat0800000.c?id=abcat0800000
3. Keep in mind mobile shoppers. If your content is text heavy can turn off some customer depending on how it is showing up on mobile device.
Here is another example from newegg.com. They have added customer reviews at bottom. which very clever. This can help you decide at the same time adds keywords for SEO.
http://www.newegg.com/Gaming-Desktop/PromotionStore/ID-2125620?name=Gaming-Desktop
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Canonical: Same content but different countries
I'm building a website that has content made for specific countries. The url format is: MyWebsite.com/<country name="">/</country> Some of the pages for <specific url="">are the same for different countries, the <specific url="">would be the same as well. The only difference would be the <country name="">.</country></specific></specific> How do I deal with canonical issues to avoid Google thinking I'm presenting the same content?
On-Page Optimization | | newbyguy0 -
Content for the Home Page
Hi All, I have a Videos website which contains Videos of all types + Family safe type... The home page has sections and Videos listed. Now for SEO purpose i need to have content? this is what i read in most places. What is the kind of content i can place on a Videos website Home page? I can write about a Movie or actor but that content on Home page would that be of any use? We have a About us page etc to know who we are.. Any ideas please..
On-Page Optimization | | Nettv0 -
How do i know about my website content quality is good or bad?
According to Google updates, content is the main part of the website ranking, so how do i know about my website content quality...if you have any type of tool for check website content quality please refer to me.
On-Page Optimization | | renukishor0 -
Content with changing URL and duplicate content
Hi everyone, I have a question regarding content (user reviews), that are changing URL all the time. We get a lot of reviews from users that have been dining at our partner restaurants, which get posted on our site under (new) “reviews”. My worry however is that the URL for these reviews is changing all the time. The reason for this is that they start on page 1, and then get pushed down to page 2, and so on when new reviews come in. http://www.r2n.dk/restaurant-anmeldelser I’m guessing that this could cause for serious indexing problems? I can see in google that some reviews are indexed multiple times with different URLs, and some are not indexed at all. We further more have the specific reviews under each restaurant profile. I’m not sure if this could be considered duplicate content? Maybe we should tell google not to index the “new reviews section” by using robots.txt. We don’t get much traffic on these URLs anyways, and all reviews are still under each restaurant-profile. Or maybe the canonical tag can be used? I look forward to your input. Cheers, Christian
On-Page Optimization | | Christian_T2 -
Adding Tags in the blog is good or bad?
Hi Friends, In my blog I used to write unique content in between 300 to 450 words and add the related tags up to 15. When I research about adding tags in the blog I come across this video from “Matt Cutts” says Is it worth spending time on creating tags and categories? http://www.youtube.com/watch?v=A96yDPqa2rs Key Points from Matt Cutts Video are given below: No Need Tags - In general, Google figure out what your post is about, so don't worry too much about it. So my question is do I need to remove all tags from my blog or can I reduce the tag count to 5 alone? Currently I am using 15 tags to each post, is there any dis-advantage by adding tags like this? Let me know your suggestions? Thanks
On-Page Optimization | | zco_seo0 -
Duplicate Content from WordPress Category Base?
I recently changed my category base in WordPress and instead of redirecting or deleting the old base, WordPress kept the content up. So I now have duplicate content on two different urls - one on the old category base, one on the new category base. How should I handle this situation? The site is only a couple weeks old, if that makes any difference.
On-Page Optimization | | JABacchetta0 -
Keyword Cannibalization/stuffing on an ecommerce category page
Hi, Whats the best way to tackle e-commerce category pages? If you have, say, a category showing 30 pairs of socks, and each of the sock products in the lists has a 'view more' link, a link from the product name and a link from the thumbnail. Naturally each of those links should be the product name - sprinkled with a slight variation, a preceding 'View more on [product name]' or superseded with the shop name, so you dont end up with complete duplicate link titles, you get the idea. But you suddenly end up with 90 instances of links with title tags containing 'socks', which ultimately lead to keyword stuffing/cannibalization - especially as you then move to another category with, say, sports socks showing 40 products and therefore 120 link titles also with the word 'socks' Thought on a postcard please? Thanks Tom
On-Page Optimization | | pretige120 -
Duplicate Content
We offer Wellness programs for dogs and cats. A lot of the information is the same except for specifics that relate to young vs. senior pets. I have these different pages: Senior Wellness Kitten Wellness Puppy Wellness Adult Wellness Can each page have approx. 75% of the same text? Or should I rewrite each page so the information (though the same) appears unique.
On-Page Optimization | | PMC-3120870