Cannot add new campaigns
-
http://analyti/campaigns/new
I cannot add new campaigns. The bar just keeps loading and loading and stops there. -
Hi Kevin,
This is Michael on the Moz Help Team! Sorry to hear about the trouble you're having adding a campaign. I had a look at your account and I was able to add a "Moz Test" campaign without any issue - you can delete it once you confirm that it exists in your account.
It's hard to say exactly what is going on here but it COULD be browser related. Our tools are optimized for Firefox and Google Chrome so you'll want to be sure that you're using one of those 2 browsers. In addition, certain add-ons and browser extensions can cause performance issues in Firefox & Chrome, so disabling them while you try to add another campaign might be necessary.
Go ahead and give it another shot and let me know if this helped by responding in this Q&A thread or by writing in to the Moz help team at https://mza.seotoolninja.com/help/contact - I hope this helps!
- Michael
-
Hi Kevin,
You should write an email to the Help team, they will surely resolve your issue.
You can email them at: [email protected]
Gr., Keszi
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Campaign Keyword Movement Over a Month
Hi there, This is specifically for the Moz support team, on one of my SEO campaigns the Ranking dashboard shows that there 19 keywords moved up - but - the PDF shos that 32 keywords have moved up. Why the discrepancy, please?
Product Support | | jasongmcmahon0 -
Our client changed their domain name. Can we replace without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Our client changed their domain name. Can we replace it without the new domain without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Product Support | | ThomasCenterInc1 -
I plan to have multiple sites/compaigns. My Question: Is there a way to set up a limited account that one client would be able to view just their campaign?
I don't want a client to be able to see all of our other campaigns, just theirs. Is there a way to set this up?
Product Support | | darylgochnauer0 -
Campaigns on Homepage
My campaigns are no longer populating with information on the homepage? Has anyone else had this problem and can you help me with the solution? Thanks!
Product Support | | Leithmarketing0 -
Can I create different login accounts to access different campaigns?
For various reasons, I'd like to create different login accounts for Moz for different campaigns, so staff can only access the campaigns that they're given permissions to. Is this possible?
Product Support | | CapitalFMArena0 -
Trial ended, card charged, but campaign data is gone!
I activated a free trial of Moz about a month ago. On the 17th, it tried to charge my credit card and failed. It tried again on the 19th and succeeded. My account is now active and at the subscriber level. However, my campaign data is gone! I re-activated the campaign in Pro as instructed, but the data is from back in March. There should be data from the past month. I tried to re-activate the campaign in the new Analytics, but it won't do anything. I press the Activate button, and nothing happens. I was hoping to use Moz and get some work done today, but now I am unable to. I was under the impression that, once payment went through, I would be able to access all of my current Campaign data. Instead, the data I'm seeing is only available through Pro, not the new Analytics. Also, the data is from back in March, not recent data. How can I regain access to my recent Analytics Crawl and other data?
Product Support | | kenliftchair0 -
Only 2 of my 5 active campaigns are showing up under the new Moz Analytics. How do I fix this?
Under http://analyti/pro/home only 2 of my 5 campaigns are showing up, but if I go to the old page http://moz.com/pro/home they all show up. How do I fix it so all show up under the new Moz Analytics?
Product Support | | Joshua-Godsey0 -
Can I still view archived campaigns if the subscrition is downgraded to the free version?
We have made a company decision to use another tool for the purpose of rank tracking and want to downgrade our Moz subscription to improve our bottom line. The current debate is whether the archived information has enough value to justify keeping a subscription. I am desperately hoping to circumvent this foolish, time consuming debate by being able to view archived campaign data from the free subscription, is this possible? Thanks in advance.
Product Support | | MAG-Superstore0