Emails from Moz display incorrect report information

[ATP]

Hey,

I have noticed that for the last 3 weeks or so the emails from Moz have been displaying incorrect information. The results it shows in the email seem to be from previous crawls.

For example

The previous week a sitemap that didn't update that caused 400+ pages to appear as 404's. This wasn't reported in the email and it stated there were only 2 errors on the site. (Of which we knew about anyway and choose to ignore). Thankfully i checked the crawl report anyway out of habit and saw the onsite report to show 400+ crawl errors. I went on to fix these errors.

This week, the crawl report showed 400+ crawl errors, I immediately logged on to the website to check the campaign to find there are only the 2 expected crawl errors.

It is almost as if the info from the campaign is being pulled and emailed to me seconds before it is updated from the crawl info. I am finding this to be the case in both the keyword and crawl errors email reports.

[moz_support]

Hey there! Sorry to hear you're seeing mixed information in your emails.

Unfortunately this is hard to diagnose without taking a closer look at the report email and campaign in question. We'd be happy to take a look and help you sort it out if you email the Help team at [email protected] with the details of your account!